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Minerals Technologies

Global minerals producer for multiple sectors

Construction Project Coordinator - Building Envelope

Customer SupportConfirmed live in the last 24 hours
Full-timeHoffman Estates, IL, USANo salary listed

About the Job

Requirements

  • Working knowledge of Salesforce.
  • An education in construction management, civil, industrial or environmental engineering, architecture, or geology is ideal; equivalent industry or technical experience may be considered in place of a construction-focused degree.
  • Ability to act independently and accountably and carry out annual objectives aligned with company business strategy and territory action plans.
  • Customer-focused approach and an inherent sense of urgency.
  • Candidates must pass a pre-employment drug screen, including THC testing, and are subject to random testing.

Responsibilities

  • Execute CETCO's HydroShield Quality Assurance Program and provide training and other support to customers throughout North America.
  • Handle day-to-day customer service calls related to program inquiries, warranty processing, project close-out, post-construction questions, and waterproofing products and installation.
  • Review third-party independent inspection reports and address all action items.
  • Communicate with customers, company sales department, general contractors, approved applicators, certified inspectors, and consultants about technical application questions, submittal information, territory contacts, the HydroShield Quality Assurance Program, warranties, and project close-out.
  • Maintain current project files and update them with current information and documentation.
  • Perform CETCO Certified Inspector training in classroom and field settings.
  • Use Salesforce, AA Portal, and STD Warranty Portal.
  • Assist customers and the outside sales team with job-specific technical questions not addressed in standard literature or specifications.
  • Obtain documentation for CETCO warranties, review file information, and process warranties.
  • Investigate post-construction warranty claims by obtaining information and documentation, assisting customers through remedial processes or plans of action, and generating work orders and purchase orders.
  • Prepare monthly reporting associated with Field Services activities.
  • Manage, support, and achieve OE and Lean goals and initiatives, including 5S, inventory reduction, process flow mapping, value stream mapping, visual management, standard work, Kaizen events, statistical process control, and Total Productive Maintenance.
  • Lead the team in a continuous-improvement work environment.
  • Support quality teams and management with OE initiatives and actively suggest opportunities for improvement.
  • Travel approximately 15–25%.

Desired Qualifications

  • Substantive public speaking or presentation experience.
  • Sales process experience.

About the Company

Minerals Technologies

Global minerals producer for multiple sectors

Minerals Technologies is a global specialty minerals company that develops, produces, sells, and delivers a wide range of minerals and mineral-based products for consumer goods and industrial use. Its minerals act as functional ingredients and processing aids, delivered through an integrated supply chain from mining to distribution with technical support. It differentiates itself through scale, engineering-led, technology-driven solutions, extensive global reach, and 12 R&D centers, enabling tailored mineral-based solutions while emphasizing safety and responsible resource use. Its goal is to supply essential minerals worldwide, help customers improve performance and sustainability, and grow shareholder value through safe, reliable operations and responsible stewardship.

Company size
501-1,000
Company stage
IPO
Headquarters
New York City, New York
Founded
1968

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