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Total Quality Logistics

Freight brokerage linking shippers to carriers

Account Representative

Account ExecutiveConfirmed live in the last 24 hours
Full-timeMaumee, OH, USAIn-person

About the Job

Requirements

  • No prior experience is necessary; the role includes an accelerated training program in the logistics industry.
  • Work in the office full time and meet the role's expectation to go above and beyond.
  • Efficiently manage dynamic operations with a strong sense of urgency.
  • Communicate effectively and handle conflict.
  • Take a solution-focused approach and provide exceptional customer service.
  • Work with current technologies.

Responsibilities

  • Communicate with the sales team and customers as a subject matter expert to build and maintain relationships.
  • Manage projects from start to finish, oversee daily shipments, and resolve issues to ensure pickups and deliveries are on time.
  • Work with the sales team to provide and negotiate competitive pricing.
  • Input, update, and manage shipment information in company systems.
  • Collaborate with the support team to ensure each shipment is serviced properly.
  • Assist with billing and accounting responsibilities as needed.
  • After training, grow new and existing business by presenting transportation services to customers and handling freight issues 24/7/365.

Desired Qualifications

  • A college degree is preferred but not required.
  • Military veterans are encouraged to apply.

About the Company

Total Quality Logistics

Freight brokerage linking shippers to carriers

Total Quality Logistics (TQL) acts as a freight broker that connects shippers needing truckload transport with vetted carriers that have the capacity to move it. Its service operates around the clock, 24/7/365, with sales and support teams handling accounting, after-hours calls, and special handling to ensure shipments move smoothly. TQL differentiates itself through its large scale in the $500 billion logistics market, an extensive network of carriers, around-the-clock support, and a transparent, career-oriented culture that emphasizes advancement and performance-based pay. The goal is to move shipments reliably and efficiently while expanding market share and providing employees with clear paths to career growth and earnings based on performance.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cincinnati, OH
Founded
1997

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