Hub Group

Multimodal transportation solutions provider

Administrative Support 2

Administrative SupportConfirmed live in the last 24 hours

Full-timeSan Antonio, TX, USA$18.51 /hrIn-person

About the Job

Requirements

A high school diploma or GED is required.
Must be able to extend work hours during events or as needed.
Knowledge of Microsoft Office is required.
Customer service experience is required.
Must pass a pre-employment background check and drug screen.

Responsibilities

Provide administrative support to all managers, including route monitoring, clerical duties, filing, answering phone calls, responding to emails, and assisting with driver training and onboarding documents for inexperienced drivers.
Analyze and organize office operations and procedures, including information management, filing systems, and supply requisitions.
Oversee office functions such as supply levels, equipment maintenance, procedure manuals, and forms, and cross-train staff as needed.
Monitor delivery routes during the shift to ensure they are on time.
Assist with tracking route progress and call drivers hourly to address issues as needed.
Maintain contact with customers and obtain feedback regarding their delivery experience.
Assist in completing proof-of-delivery packets available at the warehouse.
Assist with loading and unloading product.
Assist with setting next-day routes.
Work without direct supervision and maintain a professional demeanor, strong communication, and customer service skills.
Perform other duties and tasks as assigned.

Desired Qualifications

Post-high-school education is a plus.

The Office Administrator will provide administrative support to all managers. These responsibilities may include route monitoring, clerical duties, filing, answering phone calls, responding to emails, assisting in driver training and onboarding documents for inexperienced drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.

Shift: Tuesday thru Saturday 11am-7:30pm and (12p-8pm during peak)

Pay: $18.51/hr

Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions and other items as needed
Oversee staff functions such as office supply levels, equipment maintenance, procedure manuals, forms, cross train staff as needed
Monitor the delivery routes during shift to ensure they are on time
Assist in the track route progress as needed; call Drivers every hour address issues as needed
Maintain contact with customers, obtain their feedback regarding their delivery experience
Assist in the completion of POD packets that are available at the warehouse
Assist with loading and unloading of product
Assist with setting next day routes
Work well without direct supervision, professional demeanor, strong communication and customer service skills
Perform other duties and tasks as assigned

Minimum Qualifications:

High school diploma or GED required, post high school education a plus
Must be able to expand work hours during events or as needed
Knowledge of Microsoft office
Customer Service Experience
Pass pre-employment background check and drug screen

BEWARE OF FRAUD!

Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group’s name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind:

Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
Hub Group job postings are posted on our career site

About the Company

Hub Group

Multimodal transportation solutions provider

Hub Group provides customized multimodal transportation and logistics services to manage and improve customers’ supply chains. It uses proprietary technology to optimize networks across modes and coordinates all activity through a single point of contact, backed by a large asset network of containers, drivers, trailers, and terminals. Its approach blends a substantial asset-backed network with integrated technology and centralized management to emphasize cost control, service, visibility, and sustainability. Its goal is to help customers gain better cost control and visibility while moving toward their unique business objectives with a scalable, reliable logistics platform.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Oak Brook, IL
Founded: 1971

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