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BlueCross BlueShield of South Carolina

Health insurance and plan administration

Medicaid Compliance Director

Regulatory Compliance & EthicsPosted on Nov 11
Full-timeColumbia, SC, USANo salary listed

About the Job

Requirements

  • A bachelor's degree is required.
  • At least ten years of experience in a healthcare or insurance-related organization or other relevant business experience is required.
  • Two years of demonstrated leadership experience in a supervisory or management role, or equivalent military experience at grade E4 or above, is required; this experience may be concurrent.
  • Familiarity with legal and financial federal and state compliance procedures and regulations is required.
  • Familiarity with quality assurance federal and state compliance procedures and regulations is required.
  • Comprehensive knowledge of laws, policies, procedures, and practices regarding privacy and security of protected health information, including HIPAA and HITECH, is required.
  • Familiarity with human resource federal and state compliance procedures and regulations is required.
  • The role requires the ability to deal with ambiguity and time constraints; analyze the applicability of interview findings; gather information by examining records and documents and interviewing individuals; work professionally with people at all levels; maintain effective working relationships; communicate clearly and effectively in oral and written form; present, interview, and write reports with attention to detail; think analytically and critically, solve problems, make sound decisions, and exercise confidentiality and discretion.
  • Microsoft Office proficiency is required.

Responsibilities

  • Oversee the compliance and privacy program, review and evaluate compliance issues and concerns, and ensure the board, senior management, and employees follow regulatory requirements, company policies and procedures, and standards of conduct.
  • Develop, initiate, maintain, and revise policies, procedures, and work plans for the compliance program and related activities to ensure regulatory compliance and prevent illegal, unethical, or improper conduct.
  • Monitor federal privacy laws and policy changes that affect the privacy program.
  • Allocate appropriate budget and staffing resources to implement and operate the organization-wide privacy program.
  • Develop a strategic organizational privacy plan for implementing applicable privacy controls, policies, and procedures.
  • Develop, disseminate, and implement operational privacy policies and procedures governing appropriate privacy and security controls for programs, information systems, or technologies involving personally identifiable information.
  • Update privacy plan policies and procedures as requirements change, and at least biennially.
  • Develop and oversee compliance training and educational initiatives for employees, board members, and subcontractors.
  • Collaborate with other departments to route compliance and privacy issues to appropriate channels for investigation and resolution, and consult with the corporate legal department as needed on difficult legal compliance issues.
  • Act as an independent review and evaluation body to ensure compliance concerns are appropriately evaluated, investigated, and resolved.
  • Monitor new regulatory guidance to ensure new rules are evaluated and addressed appropriately.
  • Respond to alleged violations by evaluating or recommending investigative procedures, and develop and oversee a system for uniform handling of violations.
  • Monitor and coordinate other departments’ compliance activities, identify trends and potential compliance or privacy vulnerabilities and risks, develop and implement corrective action plans, and provide guidance on preventing or addressing similar situations.
  • Provide regular reports and reports as requested or directed, and make formal presentations to the Board of Directors Compliance Committee during regularly scheduled meetings as needed to keep the board and senior management informed of compliance operations and progress.
  • Ensure violations or potential violations are reported to authorized enforcement agencies as appropriate or required.
  • Establish and maintain an effective compliance communication program, including promoting the compliance hotline, awareness of standards of conduct, and understanding of compliance issues and related policies and procedures.
  • Work with internal departments and others to develop an effective compliance training program, including introductory training for new employees and ongoing training for employees and managers.

Desired Qualifications

  • Working knowledge of the South Carolina Department of Health and Human Services Medicaid Program and the Medicaid-Medicare Duals Program is preferred.

About the Company

BlueCross BlueShield of South Carolina

Health insurance and plan administration

BlueCross BlueShield of South Carolina is a South Carolina-owned mutual health insurer and health-plan administrator. It offers individual, employer, Medicare and other coverage while operating provider networks, member services, claims and administrative programs. The organization also supports government and commercial health contracts through related businesses and specialized operations. This profile refers specifically to the South Carolina company, not the national Blue Cross Blue Shield Association, and centers on its role connecting members, employers, healthcare providers and public programs.

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