IT Consultant Integrity & Law Operations – Application Owner / Project Delivery Lead

Job Description

Responsible for the development, provision, implementation and support of Integrity and Law Business Applications.

Project Management:

• Effective steering and managing complex and strategic Integrity and Law IT projects throughout the entire project lifecycle

• Plan, execute, and deliver high-quality project outcomes on time and within budget

• Identify, assess, and mitigate project risks and issues through proactive management

• Develop and execute stakeholder communication plans to ensure transparency and alignment

• Lead project teams fostering teamwork

Service Management:

• Accountable for the overall service delivery for respective services

• Coordinate with external partners to manage application lifecycle and support

• Run a sustainable demand management process including budget control

• Responsible for the change coordination (and implementation) for respective services

• Ensure efficient problem management process for respective services

• Ensure that agreed Service Levels Agreements are met for respective services

• License management

• Hierarchical point of escalation

Cross-functional Collaboration:

• Fosters cross-functional collaboration with divisional IT departments and Key User groups to jointly develop and implement strategic solutions.

Application Provisioning & IT Systems Oversight

• Lead end-to-end application provisioning and coordinated cross-functional teams for seamless infrastructure integration.

• Ensures availability, performance, and compliance of IT business systems supporting Integrity and Law (e.g., CORE, Asterix, Compliance Hotline), while optimizing operational costs.

IT Business Consulting

• Provides expert guidance to the business management and Key User teams on IT strategies and solutions to drive competitive advantage.

• Ensured full support and alignment across all topics within the area of responsibility

IT Governance, Policies & Standards:

• Implements and continuously improve IT best practices, including project management, portfolio management, and service management.

• Optimizes internal department processes for increased efficiency and effectiveness.

• Ensures adherence to Continental IT standards, asset management protocols, and security controls.

• Identifies and executes cost-effective risk mitigation strategies in IT operations..

IT Sourcing & Vendor Management

• Evaluated and selected suppliers, leading contract negotiations in coordination with IT Purchasing and in compliance with Continental sourcing policies.

• Actively managed external service providers to ensure high-quality, cost-effective global service delivery

Qualifications

• Bachelor’s or Master’s degree in Information & Communication Technology or a related discipline

• 3 to 5 years of professional experience in the IT application operations or project delivery

• Successfully implemented international projects with a volume exceeding €200,000

• Experience in leading teams or initiatives without disciplinary authority

• Strong background in working with international and cross-cultural teams

Additional Information

Most of the time the job crosses multiple IT organizational levels, BU's within the division, and business functional areas.

It is important that good project management and organizational practices are maintained.

The job requires the need to adapt and come up with quick designs to implement.

Out of the box thinking is required. Ability to communicate with multiple management levels is required.

Experience with external audit teams is a big part of the job, so comfort with dealing with regulatory differences and how to overcome those is needed.

Ready to drive with Continental? Take the first step and fill in the online application.