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Super Micro Computer

Modular, energy-efficient server hardware solutions

Principal Product Manager - DCIM Software

Technical Product ManagementUpdated on Nov 14
Full-timeSan Jose, CA, USAIn-person

About the Job

Requirements

  • A Bachelor's or Master's degree in Computer Science, Information Technology, or a related field is required.
  • At least 15 years of experience in solution architecting, product management, or software development on data center infrastructure management systems is required.
  • Strong programming skills and experience with RESTful application programming interfaces are required.
  • A deep understanding of data center operations, including power distribution, cooling systems, rack management, and environmental monitoring protocols, is required.
  • Experience with time-series databases, real-time data processing, and building monitoring dashboards for critical infrastructure is required.

Responsibilities

  • Architect and develop comprehensive use cases for rack management, power, and cooling within software products.
  • Lead and influence software design decisions to optimize data center space, power, and cooling efficiency.
  • Analyze customer environments and requirements to create effective architectural designs and identify gaps.
  • Manage and drive technical solutions that address customer needs and align with business objectives.
  • Collaborate with product, production, sales, and field technical teams to ensure seamless execution and alignment.
  • Serve as a customer advocate by driving product and process improvements based on feedback.
  • Develop reference materials, including user documentation, troubleshooting guides, scripts, and runbooks.
  • Improve internal processes to increase efficiency for customers and internal product teams.
  • Build credibility and maintain positive customer relationships to support successful adoption of the company's solutions.
  • Apply project management and technical expertise to coordinate with stakeholders.

Desired Qualifications

  • Experience working in customer-facing technical roles on software products.
  • A strong understanding of consumer environments and troubleshooting methodologies.
  • A strong understanding of liquid-cooled AI GPU environments.

About the Company

Super Micro Computer

Modular, energy-efficient server hardware solutions

Super Micro Computer designs and sells high-performance, energy-efficient server hardware and related software and services for data centers, cloud, AI, 5G, and edge computing. Its modular Building Block Solutions let customers assemble configurable servers, storage, motherboards, and chassis from common components to match workloads. The company emphasizes green computing and power efficiency to reduce energy use in large-scale deployments and enable faster procurement. Its goal is to help customers deploy reliable computing infrastructure quickly through direct sales and an extensive partner network of distributors and value-added resellers.

Company size
5,001-10,000
Company stage
IPO
Headquarters
San Jose, CA
Founded
1993

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