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Bertelsmann

Global media, services, and education conglomerate

Sachbearbeiter Forderungsmanagement

Accounts Payable/ReceivableConfirmed live in the last 24 hours
Part-timeVerl, GermanyNo salary listed

About the Job

Requirements

  • Completed vocational training; commercial training is preferred.
  • Basic understanding of processes and experience working at a computer workstation.
  • Business-fluent German, spoken and written.
  • Interest in digital, consumer-oriented claims management; practical know-how will be taught.

Responsibilities

  • Handle written claims management and communicate with consumers, lawyers, and debt counseling services.
  • Make independent decisions within the assigned authority, including arranging payment agreements and clarifying complaints.
  • Support the full debt-collection process and resolve consumer concerns in a solution-oriented manner.
  • Help consumers gain transparency about their financial situation.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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