Operations Project Manager

About KnowBe4

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Clearwater positions open to candidates located in greater Tampa Bay area.

The Operations Project Manager ("Ops PM") will be in the Business Operations Division, reporting directly to the Deputy Chief Operations Officer ("D/COO"). The Ops PM will be responsible for managing complex and comprehensive projects related to the integration of acquired companies from start to finish, which includes establishing rapport and working with the key stakeholders involved in coordination with the CEO and D/COO of KnowBe4. The Ops PM also drives strategic initiatives that are key components of our Value Creation Plan ("VCP") being implemented as part of KnowBe4’s recent acquisition by Vista Private Equity.

Responsibilities:

• Develop, manage, and execute project plans for the integration of acquired companies, ensuring smooth transitions and minimal disruption to business operations, coordinated with the CEO and D/COO.
• Serve as lead Project Manager for strategic initiatives outlined in the Value Creation Plan and Operations Division , working closely with various departments to ensure successful execution.
• Identify potential risks and develop mitigation strategies to ensure project success.
• Coordinate with internal teams and external stakeholders to align project goals with overall business objectives.
• Monitor project progress, manage resources, and report regularly to the senior leadership and Steering Committee(s).
• Facilitate effective communication between all project stakeholders, including executives, team members, and external partners.
• Continuously evaluate and optimize project processes to improve efficiency and effectiveness. 
• Ensuring all projects adhere to company policies, industry standards, and regulatory requirements.

Qualifications:

• Minimum 5 years of relevant Program/Project Management experience
• Experience with Gmail and Google Docs
• Experience with Mac and Apple products
• Experience with MS Office (Word and Excel)
• Experience with Project Management tools, such as JIRA, MS Project, and Smartsheets. 
• Demonstrated ability to enlist support across functional teams within a matrix organization to obtain results. 
• Experience with software end-user change management strategy and execution. 
• PMP Certification Preferred
• Strong project management skills with a proven track record of successfully managing large-scale, cross-functional projects in a fast-paced environment.
• Experience in mergers and acquisitions, particularly in post-acquisition integration processes.
• A deep understanding of business operations and the ability to align projects with overall business strategy.
• Excellent leadership and communication skills, with the ability to influence stakeholders at all levels of the organization.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Proficiency in project management tools and methodologies.
• The ability to manage multiple projects simultaneously while maintaining attention to detail.
• Working knowledge of common project management methodologies and their standards.

Our Fantastic Benefits

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.