Davies North America

Global insurance professional services and tech

Employers Liability/Public Liability File Handler

Claims AdjudicationUpdated on Nov 13

Full-timeLiverpool, UKNo salary listedHybrid

About the Job

Requirements

At least 5 years of claims-handling experience.
Experience handling claims with quantum up to £50,000.
Significant experience dealing with complex liability and quantum issues.
Excellent attention to detail.
Strong communication and negotiation skills.
Ability to prioritize workload effectively.
Experience providing training or mentoring and supervising.
Strong client relationship skills.

Responsibilities

Proactively manage a caseload of Public Liability, Employers Liability, Product Liability, and Property Damage claims from inception through pre-litigation settlement.
Maintain accurate data on the relevant case management system.
Comply with established client service-level agreements.
Maintain quality service standards and productivity levels.
Allocate new claims and set claim strategies.
Carry out supervisory tasks appropriate to the role's level.
Assist with training and mentoring team members.
Undertake additional appropriate tasks assigned by the Team Leader.
Attend client review meetings and assist with client project work where applicable.
Build and maintain strong relationships with clients.

Claims Handler CH4 with QWE Sign off available.

The claims handler CH4 will be responsible for managing a caseload of Public / Employers Liability claims between the value of £30,000 - £50,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.

• To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims
• Maintain accurate data on relevant case management system
• Comply with set client SLA’s
• Ensure quality service standards and productivity levels are maintained to a high standard
• Allocate new claims and set strategies
• Carry out supervisory tasks appropriate to level
• Assist with training and mentoring team members
• Undertake appropriate additional tasks provided by the Team Leader
• Attend Client review meetings and assist with client project work where applicable
• Build and maintain excellent relationships with Clients

• Minimum 5 years claims handling experience
• Experience dealing with quantum up to £50k
• Significant experience dealing with complex liability and quantum issues
• Excellent attention to detail
• Strong communication and negotiation skills
• Effectively prioritises workload
• Experience providing training or mentoring and supervising
• Strong Client relationship skills

About the Company

Davies North America

Global insurance professional services and tech

Davies North America is a global professional services and technology company that began in the UK as an insurance claims manager. It now provides technology, consulting, and legal solutions to clients in regulated industries, including insurance, through managed services, outsourcing, and advisory offerings. The company grows by acquiring other businesses to expand its geographic reach and service capabilities. Its goal is to become a global leader in professional services and technology for regulated industries, particularly in markets like the US, Canada, and Bermuda.

Company size: 5,001-10,000
Company stage: Debt Financing
Total funding: $363M
Headquarters: London, United Kingdom
Founded: 1968

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