Customer Engineer/Desktop Technician
About the job
- Proactive and able to work with little supervision
- Excellent customer service skills
- Excellent Documentation skills
- Experienced with Windows Windows 7 & Vista technical support, 2 years minimum preferred
- Experience supporting Office/Outlook 2007 and 2010
- Experience with Network connectivity (IP setup, adding network printers)
- Experience with PC setup (imaging, configuration of Windows Platform software)
- Experience with installing hardware (A+ Cert required)
- Will work with clients face to face and via phone
- Able to work a 7:30am or 8am shift
- Standard 40 hour work week
- Some overtime may be required
- Hardware and software support for Desktops and laptops in office environment
- IMAC activity, installs, removals, hardware replacement and complete system setup
- Standard Deskside Support
- Will require setup and removal of systems as well.
- There is all some Inventory and equipment disposal required
About the company
STEM Xpert provides consulting services in science, technology, engineering and mathematics, helping clients with end-to-end product work such as design, development, testing and implementation. It also offers STEM-related guidance and expertise to inform strategic decisions. In addition, STEM Xpert supplies talent on a contract-to-hire, contract-to-contract, or full-time basis, matching skilled professionals to client needs. The company’s services cover both product creation and staffing, allowing clients to design and build products and to source qualified personnel when needed. Compared with competitors, STEM Xpert combines hands-on product engineering support with flexible staffing options specifically in STEM fields, enabling faster product realization and workforce scalability. The company’s goal is to help clients bring STEM products to market efficiently by delivering technical expertise and adaptable talent solutions.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Ann Arbor, Michigan
Founded
2012
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Simplify's Take
What believers are saying
- August 2026 site updates show active services pages and current technical capability marketing.
- SmartRecruiters and Built In posted fresh 2026 openings across enterprise and infrastructure specialties.
- Ann Arbor headquarters and federal-state positioning support recruiting beyond one local market.
What critics are saying
- Public identity splits between STEM Xpert and VerisFederal, confusing candidates and clients.
- August 2026 job boards still list contract-heavy roles, exposing revenue to project churn.
- No visible funding, leadership, or customer disclosure in 2026 limits credibility against larger consultancies.
What makes STEM Xpert unique
- August 2026 website shows deep engineering breadth: aerospace, automotive, embedded, manufacturing.
- VerisFederal LinkedIn says STEM Xpert serves cloud, SAP HANA, Snowflake, federal clients.
- Founded 2012, Ann Arbor HQ, and multiple contract roles signal staffing plus delivery depth.
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Benefits
Health Insurance