Editing and Entering Clerk

Get to know East Penn!

East Penn is a stable, essential employer, and has been voted one of the Best Places to Work in PA for 22 years!

At East Penn, our employees are our culture; our employees will always be the heart of the company.  We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone.  We want our employees to have long-term careers, and many do.  More than 38% of our workforce has over a decade of service.  Our open-door management policy, comprehensive benefits package, employee appreciation and recognition events, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.

EOE/VEVRAA

East Penn is an Equal Opportunity Employer.  You will receive consideration for employment without regard to race, color, religion, age, sex, national origin, marital status, pregnancy, genetics, sexual orientation, gender identity or expression, disability or protected veteran status, or any other characteristic protected by federal, state or local laws

Overview

East Penn Manufacturing is seeking a detail-oriented Editing & Entering Clerk to support the Motive Power team. This position is responsible for reviewing, processing, and entering battery and parts orders into the configurator system, ensuring accuracy and completeness throughout the order fulfillment process. The successful candidate will work closely with Customer Service, Traffic, COS, and Assembly departments while maintaining high standards of quality, organization, and customer service.

Responsibilities

• Enter customer orders accurately, including pricing, product information, contractual requirements, and account details.
• Process and enter Motive Power battery and parts orders into the configurator system.
• Review customer orders and select the appropriate product options based on customer specifications and requirements.
• Proofread orders for accuracy and completeness prior to entry.
• Research and resolve discrepancies, errors, or missing information before processing orders.
• Review finishing department paperwork, including work orders and shop packets, and reconcile documentation with original customer orders.
• Verify all completed files and required paperwork are received from the plant.
• Assemble and organize paperwork to create complete and accurate order files.
• Prepare files for scanning and maintain accurate electronic and physical records.
• Set up and maintain new customer accounts.
• Prepare and process UPS shipments and related shipping documentation.
• Create and prepare work orders for COS and Assembly departments.
• Communicate effectively with Customer Service, Traffic, Manufacturing, and other departments regarding order status, specifications, and requirements.
• Perform general clerical duties, including:
  • Answering phones
  • Filing
  • Faxing
  • Photocopying
  • Scanning
  • Data entry
• Manage multiple tasks and priorities in a fast-paced environment while meeting deadlines.
• Maintain accurate records and ensure proper document retention procedures are followed.
• Produce high-quality work while meeting departmental productivity and quality standards.
• Maintain regular attendance.*
• Work mandatory overtime as required.*
• Follow proper hygiene, housekeeping, and safety procedures.
• Perform other duties as assigned by management.

*These duties are considered essential functions of the position.

Qualifications

Education

• High School Diploma or GED required.

Reading Skills

• Basic reading and comprehension skills.

Mathematical Skills

• Basic math skills, including:
  • Addition
  • Subtraction
  • Multiplication
  • Division

Computer Skills

• Strong computer proficiency required.
• Experience with:
  • Microsoft Word

• Microsoft Excel
• Data entry systems
• Personal Computer (PC) applications
• Key File systems

• Mainframe systems
• Glovia (preferred)

Reasoning Skills

• Ability to research issues and resolve discrepancies.
• Strong problem-solving and analytical skills.
• Ability to maintain accuracy while handling multiple tasks.

Communication Skills

• Good verbal and written communication skills.
• Strong telephone etiquette.
• Ability to communicate effectively with coworkers and multiple departments.

Additional Requirements

• Exceptional attention to detail.
• Strong organizational and multitasking abilities.
• Accurate typing and data entry skills.
• Experience using a 10-key calculator.
• Ability to work independently and as part of a team.

East Penn Benefits

At East Penn Manufacturing, you'll become part of a stable, growing organization that values teamwork, quality, and employee development.

We offer:

• Competitive pay based on experience and qualifications
• Stable employment with an industry-leading manufacturing company
• Opportunities for skill development, training, and career advancement
• Comprehensive safety training and ongoing professional development
• A team-oriented work environment where your contributions make an impact

Benefits

East Penn offers an excellent benefits package, including:

• Competitive compensation
• Group health insurance with high-quality medical, dental, vision, and prescription coverage at a low employee premium
• Retirement Savings Plan with company match and a 3% employer contribution
• 9 paid company holidays annually
• 2 paid personal holidays annually
• Paid vacation time
• Employee Assistance Program (EAP)
• Fitness and wellness discounts
• Promotional and career growth opportunities

East Penn Manufacturing is an Equal Opportunity Employer.