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Marriott International

Manages and franchises hotels around the world

Director of Employee Experience

HR Generalist & Employee RelationsPosted on Nov 10
Full-timeLondon, UK£75k /yr

About the Job

Requirements

  • A two-year degree in Human Resources, Business Administration, or a related field with at least four years of relevant experience, or a four-year bachelor's degree with at least two years of relevant experience.
  • Significant Human Resources leadership experience in hospitality, service, or a comparable business environment.
  • Strong knowledge of talent acquisition, succession planning, workforce management, compensation, employee relations, and organizational development.
  • Ability to influence leaders, drive change management initiatives, and align people strategies with business goals.
  • Communication, presentation, coaching, and stakeholder management skills.
  • Analytical and business acumen, including the ability to interpret workforce data and make informed decisions.
  • Knowledge of employment legislation, diversity and inclusion practices, compensation and benefits administration, and Human Resources best practices.
  • Proficiency in Human Resources Information Systems, PeopleSoft, and Microsoft Office applications.
  • Leadership, change management, succession planning, and team development capabilities.
  • Must have obtained the right to work and live in the UK, with documented evidence of eligibility required during recruitment.

Responsibilities

  • Develop and execute Human Resources strategies that support property goals, brand priorities, and business objectives.
  • Lead talent acquisition, workforce planning, succession management, and leadership pipeline development initiatives.
  • Partner with department leaders to optimize staffing strategies and ensure effective talent selection and retention practices.
  • Drive employee engagement initiatives, engagement survey actions, and workplace culture programmes that enhance associate satisfaction.
  • Manage compensation, recognition, and incentive programmes while ensuring internal equity and market competitiveness.
  • Provide expert guidance and support on employee relations matters, performance management, policy interpretation, and conflict resolution.
  • Lead and develop the Human Resources team through coaching, mentoring, training, and performance management.
  • Use workforce data, Human Resources metrics, retention statistics, and business insights to support executive decision-making and improve organisational performance.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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