Technical Sales Manager - Industry

Refeyn is the world's pioneer in mass photometry – a ground-breaking technology that weighs individual molecules and particles with light. It transforms our ability to characterise the composition, structure and dynamics of biomolecules and biomolecular complexes, nanostructures, and viral capsids.

Since being spun out of the University of Oxford in 2018, Refeyn has been developing mass photometry instruments and delivering them to customers around the world – at leading academic institutions and in biopharma. We are continuously pushing the boundaries of what mass photometry can achieve.

With headquarters in Oxford, UK as well as offices in the US, we are a growing, global company with a team of over 150 employees (and growing). In addition to achieving market success, Refeyn has attracted a high level of investment – we raised $70m in our Series B funding round in March 2022.

At Refeyn, we are fiercely proud of our talented workforce, whose creativity, tenacity and skills have enabled us to evolve into a successful, well-funded and rapidly growing company in just a few years. To achieve our ambitions – to transform analytical workflows in the life sciences, biopharma and beyond with mass photometry – we are continuing to expand our workforce.

We strive to be an outstanding place to work – by maintaining a positive and inclusive culture, offering competitive salaries and benefits, encouraging ongoing training and development, plus, of course, plenty of other perks.

About the Role:

The Technical Sales Manager, Industry will play a crucial role in developing and executing our new business acquisition strategy in the industrial biopharma, biotech and CXO segment across China, with particular emphasis on the Shanghai Biotech/Biopharma “golden triangle”. This position, reporting to the Business Director APAC, requires a blend of business acumen and scientific expertise in instrumentation for biomolecular analytics, CMC applications, and bioprocessing.

The Technical Sales Manager will focus on placing high-value CAPEX instruments into R&D, analytical development, process development and GMP manufacturing/QC environments, ensuring early technical adoption and future qualification at scale, and will collaborate closely with colleagues covering the Academic segment, pre-sales applications, and service.

 Key responsibilities for this role include:

• Sell and promote Refeyn’s products and solutions to new and existing Industry customers across R&D, AD, PD, CMC and manufacturing/QC functions, in line with sales targets.
• Assess and analyse industrial customer needs, workflows, and pain points across R&D and bioprocessing, and propose solutions that deliver value across the product lifecycle (from discovery to CMC and manufacturing).
• Manage and build strong long-term customer relationships with key industrial accounts, supporting technology adoption throughout the product lifecycle
• Manage, train and support a network of local dealers and channel partners
• Forecast opportunities accurately within the Refeyn CRM system.
• Work collaboratively with the Field Application Scientist to qualify leads, design evaluation plans, and organise customer application presentations and live demonstrations that address both R&D and bioprocessing requirements.
• Routinely follow up with existing customer base to touch base on activities and review needs (e.g. upgrades, service contracts, consumable needs etc.).
• Drive sales and promotional activities such as conferences and customer workshops, and generate leads and prospects for Refeyn’s products

 We are ideally looking for someone with the following skills and experience: 

• Masters in biochemistry, molecular biology biophysics or other relevant subject. PhD advantageous
• Knowledge of selling and negotiation strategies and methods with proven experience in a technical selling role with high-value analytical CAPEX equipment, in the life sciences sector.
• Demonstrated success selling to industrial biopharma, biotech, and CXO accounts
• Solid understanding of GMP principles, regulatory expectations and how analytical instrumentation is qualified and validated in manufacturing and QC environments.
• Experience positioning technology early in R&D/AD/PD to secure future adoption and qualification in manufacturing/QC is highly desirable.
• Strong understanding of biopharmaceutical, biotech startups, and CXO business models.
• A strong customer network in the Chinese biopharma and biotech sector is a must; existing relationships in the Shanghai Biotech/Biopharma “golden triangle” are a strong plus.
• Self-motivated with a track record of achieving KPI’s and exceeding targets.
• Experience communicating and presenting with different audiences
• Strong organizational and communication, and time management skills required.
• Fluent in Mandarin Chinese essential. English business level desirable and additional local dialects are a plus.

  We know there is no such thing as the perfect candidate and that there is great value in transferrable skills, so please don’t feel you have to tick all of the above boxes to apply!

Salary:

We anticipate a salary between CNY 423200 - 634800 depending on the candidates experience.

We are happy to provide information about our benefits in China.

Refeyn is committed to being an equal opportunities employer. We are working hard to create a safe and empowering environment for all, and firmly believe that there is great strength in building teams with different voices, experiences, perspectives and backgrounds. We welcome applicants from all sections of society to join us on our mission to transform analytical workflows using the power of light.