Full-Time
MGM Resorts International
10,001+ employees
Operates luxury resorts and casinos globally
Compensation Overview
$13.75/hr
Junior
Las Vegas, NV, USA
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- At least one (1) year of previous customer/guest service experience.
- Availability to work varied shifts, to include weekends and holidays.
- Greets guests with a smile as they enter T-Mobile Arena.
- Maintains a pleasant, friendly, and professional demeanor with clients, guests, team members, and partners at all times.
- Responsible for protecting the integrity of the arena by ensuring all guests have proper tickets or credentials.
- Provides accurate directions to the various club, concourse, suite, special hospitality locations, and all premium areas of the building.
- Maintains a positive working relationship with all building partners to ensure the needs of our guests are met.
- Partners with Security to ensure that all suites are empty of guests and lost items at the conclusion of every event.
- Responsible for safely transporting guests who request wheelchair escort services from one location to another and properly using escort tracking sheets, wheelchair logs, and safety waivers.
- Operates elevators in a safe manner and ensure that only guests with proper tickets are allowed access to particular levels.
MGM Resorts International operates a range of luxury destination resorts, including well-known brands like Bellagio and MGM Grand. The company provides various services such as hotel stays, casino gaming, live entertainment, dining options, and retail experiences. Its business model focuses on generating revenue from room bookings, casino activities, food and beverage sales, and ticket sales for entertainment events. A key feature of MGM Resorts is its M Rewards loyalty program, which encourages customer retention and repeat visits. The company also caters to corporate clients by hosting special events and conferences, offering customized packages to meet their needs. MGM Resorts aims to create exceptional experiences for its guests through high-quality service and diverse offerings.
Company Size
10,001+
Company Stage
IPO
Headquarters
Paradise, Nevada
Founded
2000
Simplify's Take
What believers are saying
- MGM's new live dealer studio expands its international online gaming footprint.
- The $9 billion Osaka casino project boosts MGM's presence in the Japanese market.
- The MGM Rewards Iconic World Elite Mastercard enhances customer loyalty and spending.
What critics are saying
- MGM faces reputational damage from an $8.5 million money laundering fine.
- Layoffs of 200+ contact center workers may impact customer service quality.
- The $15 million slip-and-fall lawsuit increases MGM's legal and financial liabilities.
What makes MGM Resorts International unique
- MGM Resorts offers a diverse portfolio of luxury destination resort brands.
- The company integrates casino gaming with live entertainment and dining experiences.
- MGM's M Rewards loyalty program enhances customer retention and repeat business.
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Benefits
Wellness Program
Health Insurance
401(k) Retirement Plan
Disability Insurance
Life Insurance
Professional Development Budget
Company News
MGM Resorts International has built a new live dealer studio at its MGM Grand hotel-casino in Las Vegas, aiming to expand its online gaming footprint in international markets.
The complaint alleged MGM allowed three illegal bookmakers to gamble at the company's properties, despite knowledge of, or suspicions about their sources of income.
On April 24, 2025, MGM Resorts International officially broke ground on its $9 billion casino project in Japan, after several delays that spanned multiple years.
MGM agrees to pay $8.5M fine for money laundering violation.
Omaha, NE, Purchase, NY, & Las Vegas, NV (April 17, 2025) - FNBO (First National Bank of Omaha), Mastercard(R) and MGM Resorts International today announced the launch of the MGM Rewards(TM) Iconic World Elite Mastercard(R), a premier travel and lifestyle rewards credit card designed to elevate the guest experience at MGM Resorts Destinations nationwide and send MGM Rewards status soaring.