Vice President Property Management
Full-TimeDeadline 9/1/27
$160k - $180k/yr
Senior, Expert
Bachelor's
New York, NY, USA
In Person
Real Estate
About the job
Requirements
- A bachelor's degree is required.
- Seven to ten years of relevant leadership experience managing complex affordable or supportive housing, property management, real estate leasing, and/or facilities operations, including layered funding structures, is required.
- Demonstrated experience leading multisite property management, compliance, and leasing teams is required.
- Advanced knowledge of LIHTC Section 42, the HOME Final Rule, Project-Based Section 8, New York State Homes and Community Renewal and New York City Department of Housing Preservation and Development rent funding programs, FHEPS, and the Continuum of Care is required.
- Proven ability to implement and improve systems supporting high volumes of transactions, work orders, leases, compliance requirements, and operational reporting is required.
- Extensive experience with property-management systems such as Yardi and proficiency in Microsoft Office Suite, including Excel, are required.
- Sophisticated understanding of rent collection strategies and procedures in affordable housing portfolios is required.
- Experience developing key performance indicators, managing budgets, and overseeing vendor and service contracts is required.
Responsibilities
- Provide executive oversight of property management operations, including rent collection, leasing, scatter-site and commercial lease management, housing compliance, violations, on-site property operations, and facilities.
- Lead a multidisciplinary team including the Vice President of Facilities and property management directors.
- Maintain at least 95% leased occupancy across the LP and BH portfolio.
- Calculate subsidy and tenant shares for initial certifications and renewals.
- Manage subsidy billing and adjustments and liaise with funders.
- Oversee tenant-share collection and coordination with Legal.
- Conduct arrears analysis and reporting.
- Oversee income certifications and rent calculations.
- Serve as the primary real estate liaison with auditors and funders.
- Oversee tenant-file and physical-property audits.
- Manage more than 1,200 residential leases and 60 commercial leases.
- Track lease renewals, expirations, maintenance requests, landlord relationships, and lease negotiations.
- Lead violation tracking and response, coordinate vendors, submit payment requests, and ensure violation removals.
- Lead resident relations, issue conduct letters, manage lease compliance, coordinate with Legal on holdovers, ensure inspections, monitor repairs and turnovers, and minimize municipal violations.
- Oversee budgeting and forecasting for the LP portfolio.
- Provide executive oversight of the Facilities function and align property management with facilities operations.
- Evaluate facilities operations, staffing structures, systems, and performance data, and recommend improvements to service delivery, efficiency, and accountability.
- Use Yardi and other systems to monitor work orders, response times, property conditions, and maintenance performance.
- Ensure preventive-maintenance programs are established and operating effectively across facilities.
- Oversee the evaluation, negotiation, and performance of vendor and maintenance contracts.
- Support organizational safety protocols and coordinate with the S:US Safety Committee as appropriate.
- Direct operational planning and budgeting across Property Management and Facilities.
- Develop and drive action plans aligned with short- and long-term organizational goals, including emergency and inclement-weather preparation and response.
- Establish and monitor key performance indicators for occupancy, rent collection, compliance, leasing, maintenance, work orders, violations, and other operational priorities.
- Evaluate systems and processes and implement improvements that strengthen controls, increase efficiency, and support high-volume transactions.
- Build and foster relationships with internal and external stakeholders to achieve organizational goals.
- Develop leaders and teams, set clear expectations, and drive cross-functional accountability and continuous improvement.
- Perform other duties required by these responsibilities or requested by the supervisor.
Desired Qualifications
- Relevant advanced credentials are preferred.
- Relevant certifications are strongly preferred, such as Quadel or Low-Income Housing Tax Credit compliance credentials.
- Exceptional communication and collaborative problem-solving skills are preferred.
- Strong organization, attention to detail, and ability to manage competing priorities are preferred.
- Responsiveness, adaptability, self-motivation, and effectiveness in fast-paced environments are preferred.
- Executive leadership, strategic thinking, negotiation, and cross-functional problem-solving skills are preferred.
About the company
S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1978
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Simplify's Take
What believers are saying
- The April 2026 crisis center adds recurring operating funding through 2031.
- Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
- TD's 2026 grant expands Homebase staffing during acute eviction pressure.
What critics are saying
- S:US depends heavily on New York public funding and contract renewals.
- Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
- If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.
What makes Services for the Underserved unique
- S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
- S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
- S:US secured a $894,050 Truxton SRO contract through 2032.
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