BJ's Restaurants

Casual dining with craft beer

Executive Kitchen Manager

Food & Beverage Operations ManagementUpdated on Nov 10

Full-timeOrland Park, IL, USAIn-person

About the Job

Requirements

A minimum of 2 years of full-service, high-volume, casual dining restaurant management experience.
Ability to work in a fast-paced environment.
Solid relationship management and performance management skills.
Ability to motivate and direct team members and work effectively in a management team.
Strong understanding of BJ’s goals and objectives.
Ability to communicate in English, including speaking, reading, and writing.
Strong writing and documentation skills.
Ability to absorb and retain information quickly.
Keen attention to detail.
Proven problem-solving abilities.
Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a high-performance, fast-paced environment.
Exceptional guest service orientation.
Experience working in a team-oriented, collaborative environment.
Ability to stand and walk around a restaurant to supervise operations for the duration of an 8–10 hour shift.
Ability to lift 50 pounds.
Ability to bend, stoop, and raise arms above the head on occasion.

Responsibilities

Manage all restaurant functions during opening, mid-day, or closing shifts, spending more than 50% of time performing managerial duties and regularly exercising independent judgment on matters of consequence.
Hire, manage, supervise, train, coach, mentor, and discipline restaurant team members; make hiring and termination decisions or recommendations that are given serious weight, and make recommendations concerning team-member development, promotion, and disciplinary action.
Ensure a gold-standard guest experience and manage guest relations and guest recovery.
Ensure the safety of guests, team members, and property, including compliance with company policies, laws, health and safety standards, and audit standards.
Oversee the quality and execution of food and beverage offerings, including conducting RAFTT (Recipe-Appearance-Flavor-Temperature-Texture) checks twice daily and quarterly food reviews with the DO or RKOM.
Prepare and receive food and beverage orders, adjusting order quantities based on business peaks, large parties, and promotions; conduct weekly inventories and monitor and validate daily prep production.
Prepare and modify team-member work schedules to ensure appropriate coverage.
Perform opening, mid-day, and closing duties and conduct daily team briefings.
Manage restaurant repair and maintenance issues and the Restaurant Risk Review audit process, implementing necessary changes to ensure compliance.
Manage local restaurant marketing, sales building, and community involvement; update the daily communication board with key restaurant and promotion announcements.
Facilitate and participate in the Continued Education Program, including creating training programs, and facilitate 10-minute cleaning and sanitation drills.
Exercise discretion and independent judgment in facilitating zone management for Hospitality, Guest Relations, and Quality Fast.
Monitor and facilitate team-member recognition.
Cooperate with the Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries related to the restaurant.
Assist in achieving restaurant operational goals set by the Restaurant Support Center.

Overview

Do you challenge yourself to always do things right and do them better? Then you will thrive at BJ’s Restaurants!

We are committed to our CRAFT:

Connection, Respect, Advancement, Fun, and Trust

**NOW HIRING**

Starting at $80,000 / year plus
quarterly bonus potential
Commensurate with experience

This salary range reflects the anticipated compensation for this role. Final salary within the range will be determined based on factors such as geographic location, relevant experience, and other job-related qualifications.

Are you ready for craft beer, great food, and an all-around "WOW" experience?! BJ’s Restaurants is looking for talented, passion-driven managers to join our Management Teams.

LET’S TALK ABOUT CULTURE AND CAREER GROWTH!

A performance based benefits, promote from within culture
Lucrative compensation package
Growing company with 200+ restaurants and several new restaurant openings yearly across the country
Career advancement and leadership conferences and development programs
Comprehensive Benefits - Medical, Dental, Vision & Life Insurance, and 401K
Paid vacation time
Culture that celebrates diversity, equity, and inclusion with our WeCAN & IDEA groups
Community involvement and philanthropy – We love giving back to our communities
Quarterly bonus potential
Daily Pay - On Demand access to earned pay
Fun environment
Relocation opportunities throughout the country
And more!

Apply now so we can tell you about it!

Responsibilities

The Executive Kitchen Manager is responsible for managing all functions of the restaurant during opening, mid or closing shifts. Key responsibilities include hiring, managing, supervising and training restaurant team members, ensuring a gold standard guest experience, ensuring the safety of our guests, team members and property, overseeing the quality of our food and beverage offerings, and preparing and modifying team member work schedules and food and beverage orders to ensure appropriate inventory. The Executive Kitchen Manager is also responsible for assisting in achieving operational goals for the restaurant as set forth by the Restaurant Support Center.

The position of Executive Kitchen Manager is classified as exempt. As an exempt manager, the Executive Kitchen Manager must spend more than 50% of his or her time performing managerial duties and must regularly exercise independent judgment and discretion on matters of consequence to the restaurant.

Duties & Responsibilities:

Operational Execution

Perform Open/Mid-Day/Closing duties
Conduct daily briefings on matters of importance to the team
Manage all necessary repair and maintenance issues
Manage the Restaurant Risk Review audit process and implement necessary changes in the discretion of the management team to ensure 100% compliance with audit standards
Manage local restaurant marketing, sales building, and community involvement
Update the daily communication board with key restaurant and promotion announcements
Facilitate and participate in Continued Education Program including creating training programs
Exercise discretion and independent judgment in facilitating zone management (Hospitality, Guest Relations, Quality Fast)
Facilitate 10 Minute drills with team members focusing on cleaning and sanitation
Ensure 100% compliance with all Company policies and laws, including health and safety standards
Ensure compliance with BJ’s Code of Ethics, Integrity and Conduct, BJ’s Seven C’s, and BJ’s Principles of Professional Service

Food & Beverage Execution

Ensure safety & sanitation
Monitor food and beverage quality and execution
Conduct RAFTT (Recipe-Appearance-Flavor-Temperature-Texture) twice daily on a specific food and drink item
Conduct Quarterly Food Reviews with DO or RKOM
Prepare and receive orders of food and beverages, utilizing judgment to increase and decrease orders depending on peaks in business, large parties and promotions
Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes
Monitor and validate daily prep production

Team Member Relations

Coach, mentor, and discipline hourly team members
Monitor and facilitate team member recognition
Make recommendations concerning development, promotion, and disciplinary action affecting team members
Make hiring and termination decisions and/or making recommendations to General Manager regarding hiring and termination decisions which are given serious weight
Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant

Service Execution and Guest Relations

Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ’s guests
Manage guest relations and guest recovery

Qualifications

Necessary Skills & Requirements:

A minimum of 2 years full service, high volume, casual dining restaurant management experience
High personal integrity, professionalism and maturity
Ability to work in a fast paced environment
Solid relationship management and performance management skills
Ability to motivate and direct team members and work effectively in management team
Strong understanding of BJ’s goals and objectives
Good communication skills
Exceptional interpersonal skills, with a focus on listening and questioning skills
Strong writing and documentation skills
Ability to absorb and retain information quickly
Keen attention to detail
Proven problem-solving abilities
Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a high-performance, fast paced environment
Exceptional guest service orientation
Experience working in a team-oriented, collaborative environment
Ability to stand and walk around a restaurant to supervise operations for the duration of an 8-10 hour shift
Ability to lift 50 pounds
Ability to bend, stoop, and raise arms above head on occasion
Ability to speak, read, and write English

Salary: Commensurate with experience

Pay Range

Starting from USD $80,000.00/Yr.

About the Company

BJ's Restaurants

Casual dining with craft beer

BJ’s Restaurants operates a casual dining chain known for its craft beer brewed in-house, Chicago-style pizzas with a Southern California twist, and the signature Pizookie desserts. The experience centers on a crafted brewhouse and a menu designed to enhance social moments, with a focus on attention to detail and hospitality so guests leave wanting to return. Its products combine freshly brewed beers, specialty pizzas, and indulgent desserts, served in a welcoming environment that encourages people to make good times better. The company differentiates itself through its in-house beer, distinctive pizza style, and famous dessert, aiming to turn every visit into a memorable experience. Overall goal: create a place where guests plan their next visit as soon as they leave, by offering consistently enjoyable meals, drinks, and shared moments.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Huntington Beach, CA
Founded: 1991

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