Sales Coordinator

Sales Coordinator

Location: Teesside
Job Type: Full Time

We’re looking for a proactive and customer-focused Sales Coordinator to join our Teesside branch.
This is a varied, hands-on role combining sales coordination, customer service and warehouse support. You’ll play an important part in ensuring our customers receive a great service while supporting the smooth day-to-day running of the branch.

What you’ll be doing

• Processing customer quotations, sales orders and purchase orders
• Following up quotations and customer enquiries
• Managing customer accounts and building strong working relationships
• Expediting customer and supplier orders
• Processing customer and supplier returns
• Supporting the Business Development Managers and wider branch team
• Keeping customer information up to date within our CRM system
• Picking and packing customer orders
• Receiving, checking and putting away incoming deliveries
• Preparing and labelling goods for dispatch
• Loading and unloading deliveries safely
• Assisting with stock checks and stocktaking
• Maintaining accurate stock levels and reporting discrepancies
• Keeping the warehouse and storage areas clean, organised and safe
• Supporting goods-in and goods-out activities
• Assisting customers and couriers with collections
• Carrying out local deliveries and collections when required
• Supporting other general branch and warehouse duties as required

What we’re looking for

• Excellent customer service and communication skills
• Strong organisational and time-management skills
• A proactive and flexible approach to work
• Confidence using computers and administrative systems
• Comfortable working in both an office and warehouse environment
• Willingness to get involved and support the wider branch wherever required
• Ability to work effectively in a busy environment
• A full, clean UK driving licence is essential
• Forklift experience/licence would be advantageous

Why join us?
You’ll be part of a technically strong, collaborative engineering services team with the opportunity to influence growth, shape client solutions and contribute to continuous improvement across the business.

Recruitment Agency Notice:
We are recruiting for this position directly and are not seeking agency support.