Depot Coordinator

Camplify Holdings Limited (CHL): is a global adventure travel technology company. Formed in 2021 we have three travel brands: Camplify, PaulCamper and MyWay.

Camplify: was founded in Newcastle, Australia, in 2015, and is a peer-to-peer van-sharing platform operating across Australia, New Zealand, the UK and Spain. It has been identified as one of Australia’s fastest-growing companies, placing #9 in the AFR’s Fast 100 (2022) and #4 in AFR’s Most Innovative Companies (2022).

PaulCamper: another peer-to-peer van-sharing platform, was founded in Germany in 2013 and has since expanded to Austria, the Netherlands and the UK. PaulCamper was acquired by CHL Group in 2022 and continues to operate from its HQ in Berlin.

MyWay: provides a suite of insurance products to RV owners and hirers, giving them the confidence to fully engage with CHL Group’s peer-to-peer platforms.

Together, these three brands form a global group focused on elevating outdoor experiences through scalable tech solutions. We’re transforming the way people access the outdoors and explore the world around them

Our culture: from Australia’s beaches to the Bavarian Alps, we’re changing the way people explore and experience the world around them. CHL is building an incredible community of RV owners and hirers across seven countries.

We celebrate the wins, learn from the almosts, and make a point of encouraging cross-cultural, cross-continent collaboration.

Responsibilities

Key Responsibilities 

• Handovers & Drop-offs: Managing the daily flow of RV rentals, providing comprehensive safety and operational briefings to hirers.

• Technical Onboarding: Inducting new RVs into the managed program, performing mechanical "health checks" and digital inspections.

• Sales & Conversion: Educating hirers on Accident Excess Reduction (AER) and converting enquiries into paid bookings.

• Fleet Maintenance: Troubleshooting basic RV systems (12V, plumbing, towing) and maintaining "rental-ready" standards.

Requirements

Are you a "hands-on" professional who loves the outdoors and thrives in a fast-paced, customer-facing environment? Camplify is looking for a Depot Coordinator to spearhead our Managed Services operations at the JB Caravans dealership in Melbourne (Pakenham / Campbellfield).

This is a unique hybrid role combining fleet logistics, technical RV inductions, and high-touch customer service. You will be the "on-the-ground" expert ensuring our owners' assets are protected and our hirers have the trip of a lifetime.

Benefits

The Ideal Candidate:

• Mechanically Minded: You understand how trailers and caravans work. You aren't afraid to get your hands dirty or troubleshoot a technical issue.

• Sales DNA: You are comfortable "upselling" protection products and closing leads.

• Tech-Savvy: You can navigate CRM tools and digital inspection apps with ease.

• Flexible: You are available to work Saturdays and Sundays (our peak periods).

What it’s like working at Camplify?

From Australia’s beaches to the Bavarian Alps, we’re changing the way people explore and experience the world around them. CHL is building an incredible community of RV owners and hirers across seven countries. We offer meaningful, impactful work collaborating and innovating with the best and brightest in a transparent, supportive and fast-paced work environment.

We celebrate the wins, learn from the almosts, and make a point of encouraging cross-cultural, cross-continent collaboration.

Working Location and Schedule:

• Base: Primary location is the JB Dealership in Melbourne (Pakenham/Campbellfield).

• Head Office: Quarterly attendance at Wickham HQ (Newcastle).

• Schedule: A rostered 5-day week that includes Saturdays and Sundays, as these are our busiest periods for handovers and returns.

Sounds good? We also provide:

• A close-knit diverse group of bright, respectful, collaborative team members who love to solve problems and jump on new opportunities;

• Agile, cross-functional teams who value teamwork - from Hackathons to team off-sites, to product roadshows, you get to experience it all;

• Competitive salary and benefits (including additional paid leave to go camping and parental leave)

• Employee Share Ownership Program means we’re all owners of CHL;

• High-touch personalised investment in your continuous career development;

• Social connection focus: Monthly BBQ’s, ping pong competitions and collaboration spaces.
  
  

Diversity is key at Camplify - we believe that the best ideas come from the diversity of our team. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. Creating a work culture that is safe and comfortable for our people to flourish is our main focus.

It’s our mission to push creative boundaries, create cutting-edge art and inspire epic holidays!

We offer a collaborative environment where your ideas are valued, and your contributions make a real impact. So if this sounds like you, we look forward to hearing from you!

For specific questions about the role please contact [email protected]