Webbing

Global IoT connectivity via enterprise MVNO

Network Engineering Operations Engineer

Telecommunications EngineeringConfirmed live in the last 24 hours

Full-timeBucharest, RomaniaNo salary listedIn-person

About the Job

Requirements

Solid understanding of Internet Protocol networking, packet core technologies, Voice over LTE/ IP Multimedia Subsystem, and telecom protocols including Transmission Control Protocol/Internet Protocol, GPRS Tunneling Protocol, Session Initiation Protocol, Diameter, Mobile Application Part, and Short Message Peer-to-Peer.
Strong troubleshooting skills using tracing tools and Wireshark.
Experience in Linux/Unix environments for network diagnostics is preferred.
Ability to analyze complex problems and implement effective solutions.
Strong communication skills for collaborating with technical and non-technical stakeholders.
Detail-oriented with excellent documentation skills.
Ability to work in a fast-paced, 24/7 operational environment, including participation in on-call rotations.

Responsibilities

Handle customer tickets, investigate reported issues, and ensure timely resolution within agreed service-level agreements.
Work closely with engineering teams, vendors, and suppliers to troubleshoot and resolve complex issues.
Document troubleshooting steps and resolutions to improve processes and empower Network Operations Center and Customer Support teams.
Conduct post-incident reviews to identify systemic issues and recommend platform enhancements.
Participate in special projects and task forces requiring multi-platform investigations and advanced problem-solving.
Support network changes, ensuring minimal impact and adherence to operational best practices.
Monitor and analyze network performance to proactively prevent recurring issues.

About Webbing

Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.

Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.

Description

Team description:

The Network Engineering Operations team ensures the stability, reliability, and efficiency of the company’s global network infrastructure. Acting as the bridge between the Network Operations Center (NOC), engineering teams, and external vendors, the team manages incident resolution, root cause analysis, and continuous improvement of network platforms. We play a key role in maintaining seamless connectivity for customers, driving operational excellence, and supporting innovation across multi-platform environments.

Responsibilities:

Incident Management: Handle customer tickets, investigate reported issues, and ensure timely resolution within agreed SLAs.
Cross-Team Collaboration: Work closely with engineering teams, vendors, and suppliers to troubleshoot and resolve complex issues.
Knowledge Sharing: Document troubleshooting steps and resolutions to improve processes and empower NOC and Customer Support teams.
Root Cause Analysis: Conduct post-incident reviews to identify systemic issues and recommend platform enhancements.
Project Involvement: Participate in special projects and task forces requiring multi-platform investigations and advanced problem-solving.
Change Management: Support network changes, ensuring minimal impact and adherence to operational best practices.
Performance Optimization: Monitor and analyze network performance to proactively prevent recurring issues.

Requirements

Solid understanding of IP networking, packet core technologies, VoLTE/IMS and telecom protocols (TCP/IP, GTP, SIP, DIAMETER, MAP, SMPP).
Strong troubleshooting skills using tracing tools and Wireshark.
Experience in Linux/Unix environments for network diagnostics (preferred).
Ability to analyze complex problems and implement effective solutions.
Strong communication skills for collaboration with technical and non-technical stakeholders.
Detail-oriented with excellent documentation skills.
Ability to work in a fast-paced, 24/7 operational environment, including participation in on-call rotations.

About the Company

Webbing

Global IoT connectivity via enterprise MVNO

Webbing is a global data MVNO that provides enterprise-grade global connectivity and IoT services through a secured network linking 600+ mobile carriers across more than 200 countries. It offers a centralized platform and SIM technology to deploy, manage, and optimize a company’s global device fleet. Devices connect via Webbing’s SIMs and carrier network to ensure low-latency, reliable data access, with real-time visibility and control over data usage, application access, and compliance through its dynamic software platform. By combining extensive international coverage with a single carrier experience and strategic partnerships, Webbing delivers local-like quality and flexible, scalable offerings for global deployments. The company aims to help enterprises onboard, monitor, and optimize their global device fleets while reducing costs and ensuring governance across the network." }#endregion 0 9 10 9 10 7 7 8 9 9 9 7 9 9 9 8 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Petah Tikva, Israel
Founded: 2010

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