Therapy Clinic Operations Manager

Additional Posting Information

Therapy Clinic Operations Manager

Overview

Therapy Clinic Operations Manager

Aveanna Healthcare is looking for a management-oriented individual who is responsible for the internal operations of the office and/or outpatient clinic. This individual will be responsible for management of the Operations staff, maintaining appropriate billing/payroll processes and monitoring field caregiver productivity.  

The Therapy Operations Manager is directly responsible for the supervision of Operations Specialists, Client Service Coordinators and Client Authorization Coordinators.  As the pre-eminent provider of pediatric healthcare in the country, Aveanna is searching for talented individuals that desire to apply and build upon their qualifications and experiences. Come grow with Aveanna! 

Location: Virginia Beach

Schedule: Full Time, Monday-Friday 8am-5pm  

Compensation: $50,000 - 60,000 annual salary

Responsibilities Include But not limited to: 

• Conducting all field and internal employee payroll via Aveanna policies and procedures
• Conducting all billing via Aveanna policies and procedures.
• Create KPI Monday meeting agenda and Operations Huddle meeting agenda 
• Therapist HR file maintenance-filing updated credentials and HR paperwork
• Manages Pending Report to keep total in line with Regional expectations
• Management of Operations Specialist that includes, but is not limited to:

o Ensuring that all therapy/nursing documentation is verified accurately through Aveanna’s billing and payroll process 

o Sets expectations, provides feedback, and manages performance on a routine basis 

• Assists in investigation of client’s problems and promptly seeks solutions
• Unassigned schedules reminder for CSCs-reminder to check all patients that have “no agent” assigned in GLS for upcoming month
• Consistently demonstrates a self-directed, disciplined, approach in completing work assignments.
• Demonstrates positive interaction, personable approach to convey their priority, instill confidence and loyalty.

Benefits 

• Competitive Salary plus aggressive bonus structure 
• Medical, Dental and Vision 
• Short and Long Term Disability 
• Company paid Life Insurance 
• FSA and HSA plans 
• 401K with employer match 
• Employee Stock Purchase Plan 
• Generous paid vacation and sick time plans 

Job Qualifications:  

• At least 1 year of Management Experience preferred  
• Home Healthcare or Therapy experience preferred 
• Prior billing experience preferred  
• Prior Medicaid experience preferred