A

Amazon

Sells products online and rents cloud computing

Senior Customer Solutions Manager - AWSI Automotive & Manufacturing, AWS

Full-TimeUpdated on 10/15/2026
No salary listed
Senior
Tokyo, Japan
HybridRequires up to 25% travel.
Project & Program ManagementProgram Management

About the job

Requirements
  • At least 7 years of experience leading large-scale technical or engineering programs, with a record of thought leadership, business case development, realizing customer benefits, and successful program completion.
  • At least 3 years of customer-facing experience engaging customer executives, technologists, or partners to solve business problems using advanced technologies.
  • Experience leading technical and non-technical transformation project teams and working across broad functional teams.
  • English-language communication skills in writing and speaking.
  • Business-level or higher fluency in spoken, written, and read Japanese (N1+).
Responsibilities
  • Establish a deep understanding of customers’ business vision, culture, and processes, and promote AWS services to influence customers to adopt appropriate solutions.
  • Accelerate AWS adoption through delivery and execution of customer cloud initiatives.
  • Serve as the customer’s cloud journey coach and voice within AWS, communicating customer needs to AWS leadership, product, and engineering teams.
  • Implement governance structures for the AWS-customer partnership and the customer’s adoption of AWS.
  • Coordinate cross-functional resources, drive disciplined project delivery, and quantify business benefits realized through customer cloud transformation initiatives.
  • Guide customers through cloud strategy and planning, migration, modernization, and ongoing optimization.
  • Guide customers through operational, educational, and governance aspects of their AWS cloud journey.
  • Coordinate customer and AWS leadership, account teams, product and engineering teams, and customer teams while planning and supporting major workload migrations.
  • Translate account-plan strategic initiatives into executable actions aligned to customer milestones, and lead reporting and tracking.
  • Own execution of education plans, business-outcome roadmap alignment, executive briefing sessions, and go-live events and transitions.
  • Evangelize AWS services and influence customers to adopt them.
  • Help solve customer challenges with new ideas, tools, and mechanisms.
  • Lead collaboration, gain stakeholder buy-in, negotiate, and lead virtual teams.
Desired Qualifications
  • PMP, SCRUM/Agile, or SAFe certification.
  • Experience implementing cloud services, including migrations and modernization projects, or similar experience.
  • At least 3 years of experience solving problems with technology in the Automotive and Manufacturing industries.
  • AWS certification.
  • Knowledge of software development lifecycle processes, including design, development, test, build, and deployment, and their timelines.

About the company

A

Amazon

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cbWebsite

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company Size

10,001+

Company Stage

IPO

Headquarters

Seattle, Washington

Founded

1994

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Simplify Jobs

Simplify's Take

What believers are saying

  • AI drives growth: AWS's AI and custom-chip sales each more than doubled, passing $25 billion a year by June 2026.
  • Stock grants gained value: shares hit a record in August 2026, making Amazon the fifth company to reach $3 trillion.
  • Ads are a third engine beside stores and AWS: they grew 26% to $19.8 billion in the June 2026 quarter.

What critics are saying

  • AWS's lead is shrinking: in the June 2026 quarter, Google Cloud grew 82% and Microsoft's Azure 43%, versus AWS's 37%.
  • Job security has slipped: Amazon cut 30,000 corporate jobs in October 2025 and January 2026 to reduce management layers.
  • Expect five office days a week: Amazon ended its three-day hybrid policy for corporate staff in January 2025.

What makes Amazon unique

  • Most of Amazon's profit comes from cloud: AWS made 21% of sales but 60% of operating profit in mid-2026.
  • Amazon is America's biggest parcel carrier by volume: it handled 6.9 billion packages in 2025, more than the Postal Service.
  • Writing matters more than slides: Amazon meetings open with silent reading of a six-page memo instead of PowerPoint.

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Benefits

  • Flexible Work Hours
  • Company Equity

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

2%

2 year growth

1%
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