Marriott International

Manages and franchises hotels around the world

Valet

Hotel Guest ServicesPosted on Nov 10

Full-timeNo salary listedIn-person

About the Job

Requirements

A valid driver's license is required.
A high school diploma or GED equivalent is preferred.
No related work experience is required.
No supervisory experience is required.
The role requires standing, sitting, or walking for an extended period or an entire work shift.
The role requires moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.

Responsibilities

Open doors and assist guests and visitors entering and leaving the property.
Monitor and direct personal and commercial vehicle traffic on the property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and traffic flows smoothly and efficiently.
Provide guests with directions and information about property amenities, services, hours of operation, local points of interest, and activities.
Monitor and maintain the safety, security, and cleanliness of parking areas and levels, and report vehicles, safety hazards, unauthorized personnel, or potential security problems to a manager or supervisor.
Maintain the security of vehicles and vehicle keys.
Communicate parking procedures to guests and visitors.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to a manager; complete safety training and certifications; maintain confidentiality of proprietary information; and protect company assets.
Welcome and acknowledge guests according to company standards, anticipate and address their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others and support the team in reaching common goals.
Comply with quality assurance expectations and standards.
Perform other reasonable job duties as requested by supervisors.

POSITION SUMMARY

Open doors and assist guests/visitors entering and leaving property. Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor. Maintain security of vehicles and vehicle keys. Communicate parking procedures to guests/visitors.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: Valid Driver’s License

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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