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All Accor

Global hotel management, franchising, loyalty program

Host

Dining, Bar & Counter ServicePosted on Nov 10
Full-timeVancouver, BC, Canada$26.75 /hrIn-person

About the Job

Requirements

  • Previous experience as a host, in a restaurant, or in guest service, preferably in a high-volume upscale restaurant or luxury hotel environment.
  • A genuine passion for hospitality and creating memorable guest experiences.
  • A warm, confident, and engaging presence with strong interpersonal skills.
  • Strong communication and organizational abilities.
  • Ability to manage reservations, seating priorities, and multiple guest requests in a fast-paced environment.
  • Ability to remain calm, gracious, and solution-focused during busy service periods.
  • Strong attention to detail and the ability to anticipate guest needs.
  • A collaborative, team-first approach.
  • Reliability, punctuality, and professional presentation.
  • Valid Serving It Right certification, if required for the duties of the position.
  • Professional fluency in spoken and written English.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
  • Constant standing and walking throughout the shift; frequent reaching, bending, and movement throughout the restaurant; occasional lifting and carrying of items weighing up to 20 lbs; regular pushing and pulling associated with restaurant setup and service; regular use of stairs and ramps; and physical stamina to remain active and guest-facing during a fast-paced service period.
  • Must be legally eligible to work in Canada.

Responsibilities

  • Provide a warm, professional, and engaging welcome and farewell to every guest.
  • Manage reservations, guest profiles, seating plans, and waitlists accurately and efficiently.
  • Coordinate table assignments and restaurant flow with servers and restaurant leadership.
  • Anticipate guest needs and recognize special occasions, preferences, and requests to personalize the dining experience.
  • Answer telephone and in-person inquiries about reservations, menus, operating hours, and hotel offerings.
  • Maintain current knowledge of Notch8 menus, seasonal features, promotions, and hotel experiences.
  • Communicate guest preferences, dietary restrictions, allergies, and special requests to the appropriate colleagues.
  • Assist with guest concerns thoughtfully and professionally, involving restaurant leadership when appropriate.
  • Maintain an organized, polished, and welcoming host area throughout service.
  • Support the restaurant team during peak periods with table resets and other front-of-house duties as required.
  • Communicate with culinary and front-of-house colleagues to support smooth and timely service.
  • Follow applicable service, health, safety, and sanitation standards.
  • Complete opening, closing, and other assigned duties to support the overall success of the restaurant.

Desired Qualifications

  • Experience with OpenTable or another restaurant reservation system is an asset.
  • Experience with a point-of-sale system is an asset.
  • Additional spoken languages are an asset.
  • Preference is given to candidates available for the full season, November 2026 through January 31, 2027, including weekends and holidays.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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