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Marriott International

Manages and franchises hotels around the world

General Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeHouston, TX, USA$55k - $65k /yrIn-person

About the Job

Responsibilities

  • Lead overall hotel performance by ensuring exceptional guest service, developing and motivating associates, achieving financial goals, driving sales, and maintaining operational standards.
  • Maintain a visible, professional presence, ensure service expectations are exceeded, proactively resolve guest concerns, and build positive community relationships.
  • Communicate goals, promote teamwork, recognize performance, coach and develop employees, conduct regular one-on-ones, provide ongoing training, ensure effective onboarding, and create cross-training and career-development opportunities.
  • Achieve revenue and profitability targets, manage budgets and capital plans, oversee accounting and payroll functions, control expenses, maximize revenue, and educate management teams on financial performance.
  • Drive new business, support corporate sales initiatives, monitor market and competitor activity, develop selling strategies, manage the sales function, assist with revenue budgets and marketing plans, and maintain relationships with clients and the local community.
  • Maintain safe, clean, and well-maintained facilities; oversee preventive maintenance and accident-prevention programs; monitor operational performance; conduct regular room and property inspections; optimize staffing and scheduling; and provide hands-on operational support when necessary.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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