M

moo

Online custom printing and design platform

Senior Manufacturing Manager

Full-TimeUpdated on 10/23/2026
No salary listed
Expert
Bachelor's
East Providence, RI, USA
In Person
Manufacturing & Production Operations

About the job

Requirements
  • Proven experience in lean manufacturing and continuous improvement, with a track record of improving processes, reducing waste, and strengthening key performance indicators.
  • Experience solving problems in high-mix, high-volume production environments.
  • Experience managing online print, finishing workflows, or similar manufacturing operations.
  • Leadership experience, including coaching and mentoring leaders and team members and providing constructive feedback and recognition.
  • A track record of improving operational performance and delivering against key performance indicators.
  • Experience building capability, planning resources, and supporting teams through change.
  • Experience building clear, scalable processes and balancing operational priorities with longer-term goals.
Responsibilities
  • Lead, coach, and support supervisors and team leads across three shifts.
  • Use data and process-led methods to deliver safety, quality, delivery, cost, and morale goals.
  • Make day-to-day decisions that keep operational performance on track and respond to changing priorities.
  • Create short- and medium-term plans that support Manufacturing’s long-term goals.
  • Build an engaged workforce through coaching, recognition, and professional development.
  • Work with Operations, Customer Service, and Product teams to solve challenges and improve results.
  • Embed continuous improvement by strengthening performance, reducing waste, and simplifying and standardizing ways of working.
  • Lead standardization projects to improve efficiency and create lasting change.
  • Manage staffing, resources, and labor budgets while balancing operational needs and cost efficiency.
  • Promote a safety-first culture and help maintain a safe working environment.
  • Lead the introduction of new products, processes, and equipment into Manufacturing.
  • Set direction for the team and connect employees’ work to wider Manufacturing and company goals.
  • Translate strategic goals into practical plans, measurable outcomes, and clear expectations.
  • Set expectations and hold conversations about performance, growth, and development; help employees identify strengths and development opportunities and make career progression plans.
  • Evolve team structures, responsibilities, and working practices as the business grows.
  • Collaborate with Supply Chain, Engineering, and global partners to develop coordinated solutions and improve organizational performance.
Desired Qualifications
  • Lean certification.
  • A degree in Engineering, Operations, or Business.
  • Experience working with original equipment manufacturers and external suppliers.

About the company

Moo is an online print and design company that makes customized branded products. It designs, manufactures, and sells items like business cards, notebooks, stickers, packaging, and promotional goods, all tailored through an easy-to-use online platform where customers choose templates and personalize designs. The company differentiates itself by prioritizing high-quality materials and aesthetics, ensuring products not only work well but also enhance a brand’s image. It also emphasizes sustainable and ethical practices in sourcing materials and manufacturing. Moo’s goal is to help brands communicate their identity clearly through well-crafted printed products while growing its global presence from its UK and US locations.

Company Size

501-1,000

Company Stage

Debt Financing

Total Funding

$9M

Headquarters

London, United Kingdom

Founded

2006

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Simplify's Take

What believers are saying

  • MOO launched new Sticker lineups and expanded branded merch throughout 2025.
  • MOO opened a Cape Town hub in 2025, increasing operational reach.
  • Newsweek and Statista named MOO a 2026 Best Customer Service provider.

What critics are saying

  • Canva, Vistaprint, and online print rivals commoditize design, squeezing MOO's premium pricing.
  • Rapid product launches and partner-brand additions raise quality failures and inventory complexity.
  • If branded merch slows, MOO collapses back into low-growth business cards.

What makes moo unique

  • FSC-certified, design-led printing lets MOO charge premium prices in branded merch.
  • MOO combines in-house product design, manufacturing, and fulfillment across UK and US sites.
  • Extended partner-brand drinkware with Stanley, Fellow, and Owala widens its premium assortment.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Paid Vacation
  • Flexible Work Hours
  • Remote Work Options
  • Hybrid Work Options
  • Commuter Benefits
  • Parental Leave

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

0%
MOO
Nov 25th, 2024
Femme Lead x MOO: merchandise with meaning

To bring their vision to life, Femme Lead partnered with MOO, creating Bespoke Branded Merchandise and print products that added lasting value to the attendee experience.

MOO
Oct 11th, 2023
'The best business card printing service' - MOO in the New York Times Wirecutter

Recently, MOO was featured in the New York Times Wirecutter 's review of the Best Business Card Printing Services.

MOO
Jun 16th, 2023
HOW WE MAKE IT

Last year Moo, Inc. introduced paid additional Family Centric leave, which includes leave for fertility treatment, pregnancy loss and neonatal care.

Digital Journal
May 19th, 2023
Reusable Water Bottles Market Industry Overview See Huge Growth: 2032: CamelBak Products, LLC,BRITA GmbH, Klean Kanteen, Inc

In September 2021 MOO Inc., a digital print and design company, launched the MOO Water Bottle to help them extend the brand into the premium category.

Hypepotamus, Inc.
Apr 3rd, 2023
4 Ways Brands Can Boost Customer Experience With Supply Chain Tech

8. You must stand out to survive in this world of booming ecommerce brands. And part of surviving is understanding that the customer is king. Customer experience has emerged as one of the leading drivers of success for brands that sell online. Leveraging supply chain technology can help you meet — and exceed — customer needs and expectations, winning you customer loyalty and repeat revenue.  . There are four common touchpoints where the supply chain and customers intersect: discovery, purchasing, delivery and returns