Synapsys

IT services and digital transformation consulting

Digital Business Manager

Account ExecutiveConfirmed live in the last 24 hours

Full-timeÎle-de-France, FranceNo salary listedIn-person

About the Job

Requirements

A higher education background in digital marketing or business management.
Significant experience in team management and business development, ideally in the digital marketing sector.
Operational English proficiency for regular international exchanges.
Strong interpersonal skills, listening ability, empathy, leadership, and ability to navigate a complex environment.

Responsibilities

Identify target customer segments with management.
Define the commercial policy and action plans for client accounts.
Manage the business unit's activities, ensuring financial performance and service quality.
Participate in identifying and qualifying client needs.
Own the formalization of proposals.
Manage delivery with support from the Delivery squad manager.
Oversee invoicing with support from the finance department.
Oversee legal matters with support from the finance and human resources departments.
Lead projects to optimize activity organization, including processes and tools.
Monitor prospective developments within the business scope.
Prepare reporting.
Manage the consultant team with support from human resources.
Meet regularly with consultants.
Lead recruitment.
Supervise and motivate the commercial team.
Ensure individual and overall business unit objectives are met using metrics such as client meetings, meetings, and newly identified needs.
Maintain and develop team capabilities by training the team, regularly accompanying them at client sites, and conducting debriefings.

Description du poste

Développement commercial

Identifier les segments de clientèle cible avec la direction
Définir la politique commerciale et les plans d’actions sur les comptes clients
Piloter les activités de son entité en garantissant la performance financière et la qualité de service
Participer à l’identification et qualification des besoins clients
Être responsable de la formalisation des propositions
Piloter le delivery avec le support du squad manager Delivery
Superviser la facturation avec le support de la DAF
Superviser les aspects juridiques avec le support de la DAF et de la DRH
Conduire des projets d'optimisation de l'organisation des activités (process, outils…)
Effectuer une veille prospective sur son périmètre d'activité
Effectuer le reporting

Management

Prendre en charge le management de l’équipe des consultants avec le support de la DRH
Rencontrer régulièrement les consultants
Piloter le recrutement
Encadrer et mobiliser son équipe commerciale
S’assurer que les objectifs soient respectés de façon individuelle et globale au sein de sa BU via les métriques (RDV clients, réunions, nouveaux besoins …)
Maintenir et développer les compétences des équipes : former l’équipe, les accompagner régulièrement en clientèle et assurer les débriefings

Qualifications

De formation supérieure en marketing digital ou management d'entreprise, vous justifiez d'une expérience significative en management d'équipe et en développement commercial, idéalement dans le secteur du marketing digital.

Doté.e d'un excellent relationnel, vous avez un vrai sens de l’écoute et de l’empathie. Vous faites preuve de leadership et savez appréhender un environnement complexe.

Votre anglais doit impérativement être opérationnel car les échanges avec l'international feront partie de votre quotidien.

Si vous êtes prêt.e à relever ce challenge, postulez ! Nous avons hâte de vous rencontrer !

Informations supplémentaires

About the Company

Synapsys

IT services and digital transformation consulting

Synapsys Digital Sdn Bhd provides IT services and consulting to help organizations transform and optimize their digital operations. It delivers digital acceleration, a stronger digital workplace, and cloud services through tailored consulting and hands-on technical support that align IT infrastructure with business goals, covering data management, web publishing, email campaigns, paid advertising, and SEO. The company differentiates itself with a Malaysian–French management blend and as part of the Synapsys Group, which adds expertise in DevOps, cybersecurity, and Green IT to its Southeast Asia focus. Its goal is to help clients achieve faster, more reliable digital capabilities and better business outcomes across Malaysia, Singapore, Thailand, Vietnam, and Australia.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Kuala Lumpur, Malaysia
Founded: 2018

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