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ABM UK

Cleans and maintains UK workplaces and airports

Recruiter

Full-TimePosted on 10/16/2026
No salary listed
Mid
London, UK
HybridHybrid role based across Heathrow and London EC2R.
People & HRGeneralist Recruiting

About the job

Requirements
  • Demonstrable end-to-end recruitment experience within an in-house, RPO or agency environment, ideally with significant exposure to high-volume frontline and operational hiring.
  • Experience recruiting across multiple sites, customer contracts or geographically dispersed locations within facilities management, cleaning, security, engineering, construction, industrial, logistics, aviation, transport or a similar labour-intensive environment.
  • Proven ability to manage a large and changing vacancy portfolio at pace while maintaining quality, accuracy, compliance and a positive candidate experience.
  • Strong stakeholder-management, influencing and communication skills, with experience partnering operational leaders and hiring managers to understand workforce needs, provide market insight and appropriately challenge.
  • Experience contributing to workforce planning using vacancy trends, turnover, business priorities and anticipated demand to build recruitment plans and talent pipelines.
  • Proven direct-sourcing and creative attraction capability across job boards, CV databases, social media, referrals, outreach/headhunting, community partnerships, talent pools and high-volume recruitment events.
  • Strong screening and assessment capability, with experience coordinating interviews, candidate communications and offers and evaluating suitability for operational roles.
  • Experience using an applicant tracking system, maintaining accurate recruitment records and producing/using recruitment reports, KPIs and labour-market insight to monitor performance and recommend improvements.
  • Excellent organisation and prioritisation skills, commercial awareness and the ability to respond effectively to urgent and changing operational requirements, understanding the impact vacancies can have on service delivery, customers, overtime and agency spend.
  • A proactive, resilient and solutions-focused approach with strong attention to detail and good knowledge of fair, inclusive and legally compliant recruitment, including data-protection requirements.
Responsibilities
  • Manage the full end-to-end recruitment lifecycle for high-volume frontline and operational vacancies across Facility Services, from vacancy approval and hiring-manager briefing through attraction, selection, offer and handover to onboarding.
  • Partner with operational leaders, hiring managers, HR and other stakeholders to understand contract requirements, workforce pressures, turnover, seasonal demand and future skills needs, translating these into practical recruitment and talent-pipeline plans.
  • Lead effective vacancy briefings and use recruitment data and labour-market insight to advise and appropriately challenge on role requirements, pay, candidate availability, sourcing options, compliance, risks and realistic hiring timescales.
  • Proactively source and attract candidates through job boards, CV databases, social media, direct outreach/headhunting, referrals, community partnerships and existing talent pools, with particular focus on difficult-to-fill and business-critical roles.
  • Build and maintain pipelines for recurring and high-volume requirements, including re-engaging previous applicants and former employees and developing alternative talent pools such as returners, career changers, veterans and underrepresented groups.
  • Manage screening, shortlisting, interviews, assessment events, recruitment days and candidate communications, supporting hiring managers to deliver fair, consistent selection and a positive candidate experience.
  • Respond quickly to changing workforce requirements, including mobilisations, business growth, seasonal demand and unexpected staffing shortages, using creative attraction activity such as open days, walk-in interviews, targeted campaigns and local recruitment events.
  • Build effective external partnerships with Jobcentre Plus, employability providers, local authorities, community groups, colleges and training providers, and represent ABM professionally at careers fairs, community events and customer sites.
  • Maintain accurate vacancy and candidate records within the applicant tracking system and monitor recruitment measures including vacancy levels and ageing, turnover, time to hire, source, conversion, attendance and offer acceptance, using insight to improve plans and performance.
  • Support a smooth transition from offer to start date by working closely with HR, vetting, onboarding and operational teams, including Right to Work checks and relevant recruitment documentation.
  • Train and support hiring managers on applicant tracking system functionality, recruitment stages, interview skills and effective questioning, promoting consistent, compliant and data-protection-conscious recruitment practice.
  • Contribute to wider recruitment strategy and continuous improvement, including reducing unnecessary agency reliance, improving processes and ensuring all recruitment activity meets ABM policy, employment legislation, data protection and equality, diversity and inclusion requirements.
Desired Qualifications
  • Recruitment experience within facilities management or outsourced services, particularly cleaning, security, aviation, transport, engineering support or other site-based operational roles.
  • Experience supporting contract mobilisations, business growth, seasonal campaigns, urgent workforce requirements and varied/non-standard shift patterns.
  • Experience working with employability providers, community organisations, colleges or training partners and/or reducing agency reliance through direct sourcing and talent-pipeline activity.

About the company

A

ABM UK

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ABM UK cleans, maintains and secures buildings across the UK and Ireland, including offices, hospitals, data centers, airports and rail stations. Its accessible travel teams guide disabled passengers through airports, while its bus services move passengers and crews around transport hubs. Clients pay under service contracts for on-site operations and engineering work on heating, cooling, electrical systems and electric vehicle chargers. Sensors help teams track building conditions, and the ABM Connect platform combines operating data with service reports for clients. Its UK business dates to 1987 and is headquartered at London Heathrow Airport in Hounslow, as part of US-based ABM Industries.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Bolsover, United Kingdom

Founded

1987

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Simplify's Take

What believers are saying

  • ABM expanded into Eurostar hubs in April 2026, deploying 200 staff across station, train and depot services.
  • ABM-operated Manchester airport assistance earned the highest CAA accessibility rating in August 2026, with improved passenger waiting times.
  • ABM's Airport Academy trains entrants across six UK airports; its government partnership enrolled over 20 young people by July 2026.

What critics are saying

  • ABM's Gatwick aircraft-cleaning supervisor works four days on, four off, with service deadlines, per its July 2026 posting.
  • ABM's Glasgow and Aberdeen assistance work depends on one airport owner, under three-year contracts announced April 2026.
  • Parent ABM's December 2025 WGNSTAR deal used credit facilities and forecast fiscal 2026 earnings dilution.

What makes ABM UK unique

  • ABM consolidates Gatwick airlines under one bus contract, using aircraft locations and passenger volumes to allocate vehicles.
  • ABM's Waterford hospital training centre replicates wards, offices and washrooms for cleaners to practise on matching layouts and surfaces.
  • ABM's UK high-voltage specialists authorise and audit engineers for emergency electrical work, alongside its normal specialist contractors.

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Benefits

  • Wellness Program
  • Mental Health Support
  • Legal Services
  • Employee Discounts
  • Paid Vacation
  • Commuter Benefits
  • Cycle to Work scheme

Company News

Newsletter.co.uk
Sep 16th, 2026
'Making a real difference for our customers and colleagues': Northern Ireland trio recognised for fundraising and teamwork at prestigious awards.

'Making a real difference for our customers and colleagues': Northern Ireland trio recognised for fundraising and teamwork at prestigious awards. By Claire Cartmill Published 16th Sep 2026, 15:32 BST Updated 16th Sep 2026, 15:33 BST ABM's Belfast colleagues Cormac Kelly, Davy Bolton and Conor Vaughan were recognised for charity fundraising, teamwork and their contribution to the facilities management firm. Three Northern Ireland employees of facilities management firm ABM have been recognised at the company's annual One ABM Awards. Cormac Kelly and Davy Bolton, who work at Victoria Square shopping centre in Belfast, were presented with the Respect and Integrity Award after raising £2,000 for Friends of the Cancer Centre in memory of their former colleague, Gerry Blain. Their fundraising was recognised as part of the awards, which celebrate employees who demonstrate ABM's values and make a significant contribution to the company and their colleagues. You May Like Belfast man Conor Vaughan, ABM's QHSE manager, was also recognised, receiving the Team Player Award for his contribution to the business and support for colleagues. Since becoming QHSE manager, Conor has developed strong relationships across the organisation and has been recognised for consistently going beyond the expectations of his role. The awards were presented at Lawlors Hotel in Naas, Co Kildare, as part of ABM's Ireland Roadshow, which brought colleagues together to discuss the company's growth and performance ambitions for the Irish market. Six awards were presented to ABM employees, recognising their commitment and contribution to the company. Richard Sykes, SVP and President, UK & Ireland, said the awards provided an opportunity to recognise employees who demonstrate the company's values and make a difference to customers and colleagues. He explained: "Our success is built on the commitment, expertise, and passion of our people. The One ABM Awards are an opportunity to recognise those individuals and teams who consistently go above and beyond, living our values every day and making a real difference for our customers and colleagues. "Congratulations to all of this year's winners and thank you for the contribution you make to ABM's continued growth in Ireland." Winners of the One ABM Awards at regional events across Ireland and the UK will now be considered for further recognition at ABM's Leadership Conference and Awards in London. ABM has more than 25 years of sector experience and a growing team in Ireland, providing facilities, engineering and maintenance solutions across the public and private sectors. Its services include planned and reactive maintenance, HVAC and mechanical support, energy management and critical infrastructure systems. The company also works with highly regulated life sciences environments, combining technology-enabled services with global best practice to provide tailored support across the product lifecycle.

Passenger Terminal Today
Aug 11th, 2026
Manchester Airport receives top accessibility rating from Civil Aviation Authority.

Manchester Airport receives top accessibility rating from Civil Aviation Authority. By Alex Pack August 11, 2026 3 Mins Read Manchester Airport has been awarded the highest possible rating for its special assistance services in the Civil Aviation Authority's latest accessibility report. The airport received a "very good" rating for the services it offers to passengers with restricted mobility and hidden disabilities, an improvement on its "good" rating for 2025. ABM, which operates the airport's special assistance services, was recognized for improvements made over the past 12 months, with the report citing strong performance on waiting times. The report also highlighted the airport's engagement with its Accessibility Forum, an independently chaired advisory group made up of disabled travelers and advocates, along with the quality of facilities in Terminal 2, which is nearing the end of a decade-long transformation program. ABM has also worked to bring people who are not in employment, education, or training into its service teams at the airport, partnering with Trafford and Stockport College Group through its Airport Academy, and with Pure Innovations' supported internships program, to extend job opportunities to people from disadvantaged backgrounds in the airport's neighboring communities. The rating reflects significant investment by Manchester Airport in its facilities, with £1.5 billion (US$2 billion) spent on the transformation of Terminal 2 over the past decade, and further investment now underway to upgrade Terminal 3. "At Manchester Airport we're proud to serve the people of the North, helping more than 32 million passengers on their travel in the past 12 months - including 700,000 with restricted mobility or other assistance needs," said Ed Kibblewhite, head of terminal services at Manchester Airport. "We're delighted with the 'very good' rating in the CAA's latest accessibility report, as it vindicates the investment we've made in these services alongside our delivery partner ABM, and shows that these improvements are bearing fruit, with highly positive feedback from passengers. We are not content to stop here and will continue to improve and streamline the assistance services offered, including in Terminal 3, which is in the middle of its biggest upgrade since it opened in the 1980s." "Achieving a 'very good' rating is the result of consistent investment in our people and the collaborative relationship we have had with Manchester Airport over many years," said Kelly Parish, vice president of transport and aviation at ABM. "As the UK and Ireland's largest provider of accessible travel services, we're particularly proud that this includes creating real opportunities for people from the airport's neighboring communities, through our Airport Academy and our work with Pure Innovations. As Terminal 3 changes shape, we'll be right there ensuring assistance services keep pace."

International Airport Review
Aug 6th, 2026
Manchester Airport earns top accessibility rating from UK regulator.

Manchester Airport earns top accessibility rating from UK regulator. Manchester Airport has received the highest accessibility rating from the UK Civil Aviation Authority following improvements to passenger assistance services and facilities. Manchester Airport accessibility rating Credit: Manchester Airport Manchester Airport (MAN) has achieved the highest possible accessibility rating from the UK Civil Aviation Authority (CAA), recognising improvements to its special assistance services for passengers with reduced mobility (PRMs) and hidden disabilities. The airport received a 'Very Good' rating in the regulator's latest Airport Accessibility Report, improving on its previous 'Good' classification. The assessment highlighted stronger performance in passenger waiting times and recognised continued investment in accessibility services delivered in partnership with ABM. Passenger journey improvements recognised. The CAA also praised Manchester Airport's engagement with its independently chaired Accessibility Forum, which includes disabled travellers and accessibility advocates, as well as the quality of facilities within Terminal 2 following its extensive redevelopment programme. Over the past decade, Manchester Airport has invested £1.5 billion in transforming Terminal 2. Further investment is now focused on upgrading Terminal 3 to improve passenger flow, modernise facilities and create a smoother travel experience. Manchester Airport said more than 32 million passengers travelled through the airport over the past year, including around 700,000 people requiring mobility assistance or additional support. Ed Kibblewhite, Head of Terminal Services at Manchester Airport, said: "We're delighted with the 'Very Good' rating in the CAA's latest accessibility report, as it vindicates the investment we've made in these services alongside our delivery partner ABM. We are not content to stop here and will continue to improve and streamline the assistance services offered." ABM was also recognised for its community employment initiatives, including programmes delivered through the Airport Academy and supported internships that help create career opportunities for people from neighbouring communities. Kelly Parish, Vice President - Transport and Aviation at ABM, said the rating reflects continued investment in staff and the long-standing partnership with Manchester Airport to deliver accessible travel services. Latest. No comments yet. You're not signed in. Only registered users can comment on this article. Partner content. Global insight for airport leaders

GreenFleet
Jun 25th, 2026
All-electric utility vehicles deployed during Olympia transformation

All-electric utility vehicles deployed during Olympia transformation. 25 Jun 2026 ABM UK has recently acquired two all-electric utility vehicles which are set to be deployed at the transformed Olympia estate. With a history spanning 140 years since it first opened in 1886, Olympia has hosted countless exhibitions, performances, and cultural events, establishing itself as a longstanding hub for events, entertainment and commerce in the capital. Today, the venue is undergoing a transformative £1.3bn redevelopment. ABM UK has been awarded the cleaning, janitorial, landscape and waste management contract across the entire estate, and as part of this operation, ABM UK will deploy two new all-electric Goupil G4 electric utility vehicles supplied by Bradshaw Electric Vehicles. The vehicles were selected following close consultation with Olympia, who detailed a clear requirement for low-emission, low-noise solutions to be deployed at the estate. One of the Goupil G4 vehicles is configured with a cage body and trailer, designed to support the transfer of waste materials from individual buildings to a central consolidation point across the estate. The second Goupil G4 is fitted with a utility cage and integrated pressure washer system, enabling it to support specialist cleaning operations, including window cleaning and general site maintenance. The two vehicles will be operated by separate ABM teams - one focused on back-of-house waste management and the other dedicated to specialist cleaning services. Given the scale and intensity of operations across the site, both vehicles will play a critical role in maintaining continuous, 24-hour service delivery. In addition to their core functions, the Goupil G4s will also be used as multi-purpose maintenance vehicles across Olympia, supporting in additional tasks such as landscaping, internal logistics, and general estate management operations. Their flexibility is expected to be key in managing the evolving needs of the redevelopment and to ensure its upkeep. One vehicle features a lithium battery configuration, while the second operates on a lead-acid system, providing operational versatility across different duty cycles within the estate. Commenting on the deployment, Matheus Pavan, Strategic Account Manager at ABM UK said: "The vehicles being low noise, all electric and low speed were also key considerations for their adoption, particularly given the nature of the site and the requirements set out within the planning conditions for the redevelopment."

Cleaning Hygiene Today
Jun 22nd, 2026
ABM renews critical cleaning services contract at University Hospital Waterford.

ABM renews critical cleaning services contract at University Hospital Waterford. ABM, a leading international provider of facility, engineering, and infrastructure solutions, has been re-awarded a major contract to provide critical cleaning services at University Hospital Waterford (UHW) in Ireland. Under the contract with the Health Service Executive (HSE), ABM will continue to provide 265 cleaning staff across five UHW facilities, including critical environments such as operating theatres and intensive care units. The contract is across all facilities at UHW and includes the recently opened Haematology and Oncology Day Unit. This critical cleaning service also supports UHW's ability to run out of hours clinics, helping create the clean and compliant environments needed to improve patient flow and deliver reduction in waiting lists. ABM started working with UHW in 2019, at a time when UHW wanted to implement significant change within its cleaning operation to improve overall standards. Following ABM's appointment, HIQA noted significant improvements in UHW's cleaning standards within the first three months. ABM also established Ireland's first on-site training facility for cleaning operatives at a hospital, where it continues to provide specialist training for new team members. A spokesperson for University Hospital Waterford said: "We are pleased to continue our partnership with ABM whose team plays an important role in supporting the delivery of safe, high quality patient care across University Hospital Waterford and Kilcreene Orthopaedic Hospital. High standards of cleanliness and hygiene are essential to patient care and ABM has consistently demonstrated a professional approach, strong expertise and clear commitment to delivering this vital service. UHW/KROH looks forward to continuing to work with ABM and further strengthening or partnership in support of patients, visitors an staff." David Ferguson, Operations Director, All Ireland, ABM, said: "We are proud to continue our long-standing partnership with University Hospital Waterford supporting the delivery of essential healthcare services in one of the region's most important critical environments. Our on-site teams play a critical role in maintaining safe, clean, and compliant spaces across complex healthcare settings, from operating theatres to intensive care. This renewal reflects their professionalism, specialist expertise and commitment to patient-centred service every day."