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CDW

Comprehensive IT products and services provider

Senior Consulting Engineer Physical Security

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A bachelor's degree and at least 5 years of experience delivering complex technical solutions, including planning, development, implementation, and support, or at least 9 years of such experience without the degree requirement.
  • Hands-on Genetec or Verkada Systems Engineering experience.
  • Availability to work weekends and/or off hours as necessary to meet client needs.
  • Ability to travel between 25% and 50%.
  • Ability to communicate effectively with clients.
  • Ability to lift up to 30 pounds of equipment.
  • At least 2 years of related experience in infrastructure or network environments, including some network engineering experience with hardware and software, network security practices, and designing, planning, and implementing LANs and WANs using current technology.
  • An active New Jersey Burglar Alarm License and/or New York Security / Alarm Installer License.

Responsibilities

  • Consult with clients to plan, design, implement, and support physical security systems.
  • Develop and implement technical architecture and physical network designs; analyze existing physical security systems and recommend solutions.
  • Set up, configure, and test physical security systems, including video surveillance, access control, sensors, air quality control, and third-party integrations.
  • Troubleshoot, maintain, and upgrade systems, and resolve complex hardware and software problems.
  • Assist Account Managers during sales by educating customers about new physical security technologies, and identify and communicate potential cross-selling opportunities to the sales team.
  • Assist with project management using CDW's project management methodology and follow lifecycle-oriented processes and procedures.
  • Ensure stable performance environments for enterprise computer applications.
  • Participate in IT projects intended to improve or upgrade converged network solutions.
  • Interface regularly with customer technical and business staff, including project sponsors and stakeholders on complex engagements.
  • Serve as a technical point of contact on customer engagements.
  • Create and execute test plans that meet project requirements for assigned components.
  • Manage time and expenses to meet or exceed expectations defined in the Statement of Work.
  • Produce high-quality content deliverables using appropriate document templates.
  • Ensure solutions are implemented as designed to customer satisfaction and approval.
  • Work with Professional Services Managers, Sellers, Project Managers, Partners, and customers to manage expectations and timelines and meet commitments.
  • Conduct or lead design workshops for complex designs that meet customer, partner, business, and technical objectives.
  • Proactively develop plans and activities to prevent problems.
  • Educate customers about solutions as appropriate throughout each project or service lifecycle.

Desired Qualifications

  • Two years of consulting experience.
  • Milestone Systems Engineering experience.
  • At least one year of programming or analytical work experience.
  • Axis Certified Professional Certification.
  • Genetec Security Center Omnicast and Synergis certificates.
  • Milestone Certified Integration Technician Certificate.
  • Meraki MV experience.
  • Verkada experience.
  • Video surveillance system implementation experience.
  • Access control system implementation experience.
  • Environmental sensor implementation experience.
  • IoT device implementation experience.

About the Company

CDW

Comprehensive IT products and services provider

CDW provides technology products and services to businesses of all sizes. It sells hardware (computers, servers, networking equipment), software, and cloud services, and also offers consulting, configuration, and deployment support to optimize IT systems. The company stands out with one of the industry's largest inventories, enabling fast shipping and quick responses, plus custom configurations and integrated, vendor-backed solutions from partners like Apple, Lenovo, and Tripp Lite. Its business model combines direct product sales with consulting and managed services. CDW’s goal is to help organizations build and maintain efficient, reliable technology infrastructures that meet their specific needs.

Company size
10,001+
Company stage
IPO
Headquarters
Vernon Hills, IL
Founded
1984

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