We are currently hiring full-time in the following Canada locations: Ontario, British Columbia, Nova Scotia. If you are located outside of these provinces, you can still be considered as an applicant but the position will be on a contract basis.
About Plooto
82% of small businesses fail due to poor management of cash flow. Our vision is to enable the advancement of Small and Medium-sized Businesses (SMBs) by developing the tools & insights they need to maximize their cash flow. Over 10,000 businesses and their finance teams trust Plooto to automate their financial processes so they can focus on reaching their true potential.
About the Role: We are seeking a detail-oriented and data-driven Sr. Fraud Prevention Analyst to join our proactive risk management team. This role is crucial for analyzing transaction patterns, identifying potential fraud, and implementing fraud mitigation solutions. As a Sr. Fraud Prevention Analyst, you will play a direct role in protecting the integrity of our services and maintaining the trust of our customers.
What You’ll Do
- Monitor and review transactions in real-time to detect and analyze suspicious activities and potentially fraudulent patterns (e.g., ATO, payment risk, stolen financial risk, scam, abuse)
- Collaborate with the Risk Analytics team to refine and enhance our fraud detection solutions and methodologies.
- Prepare and review daily, weekly, and monthly fraud analysis reports, summarizing trends, and highlighting significant findings.
- Assist in the development and updating of fraud prevention policies and procedures to prevent future fraud.
- Participate in the ongoing improvement of our fraud detection systems to adapt to new types of fraud or changes in customer behavior.
- Maintain a current understanding of industry fraud trends and techniques, ensuring our defenses are always ahead.
- Work closely with customer service teams to verify suspicious activities and ensure appropriate action is taken.
Your Background
- At least 5 years of experience in fraud prevention and risk operations, ideally in a financial services, fintech, payment industry, and/or startup environment.
- Bachelor’s degree in Business Administration, Finance, or Criminal Justice (preferred)
- Strong analytical and problem-solving skills, including the ability to work with large sets of data and experience modifying or building basic SQL queries.
- Excellent communication skills, with the ability to convey findings clearly and effectively.
- High level of integrity and a commitment to upholding privacy and confidentiality standards.
- Proactive learner with a keen interest in the evolving landscape of financial fraud.
- Ability to work in a fast-paced, team-oriented environment.
Time Availability Requirements:
- This is a full time position that requires flexibility in scheduling to accommodate different time zones and peak hours within Canada and the United States.
- ***Note: preferred to hire in West Coast or someone that can cover west coast shift
Why Become a Plootonian?
If you are looking to make a professional impact, look no further. Plooto is currently in hyper-growth mode, looking to 10x our customer base. Plooto is dramatically changing the payments space in North America. We have delivered an unrivaled product experience to fulfill a growing need in the SMB space. The biggest reason why SMBs close their doors is due to poor management of finances and cash flow. Plooto solves that problem! We have an extremely strong product-market fit with a massive opportunity ahead of us. We are backed by an experienced and diverse group of FinTech veterans. You will have the opportunity to make history and change the course of this sector for many years to come. Join Plooto and be a part of making history.