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Checkmate Restaurant Technology

Online ordering integrations platform for restaurants

Vice President of Engineering

Full-TimeUpdated on 10/17/2026
No salary listed
Expert
Remote in USA
Remote
Engineering ManagementEngineering Leadership

About the job

Requirements
  • At least 12 years of progressive software engineering experience, including at least 5 years in senior engineering leadership roles managing engineering managers and cross-functional teams.
  • At least 7 years of hands-on experience with asynchronous processing and architectures.
  • At least 5 years of experience working in and managing a 100% remote team.
  • Proven experience in SaaS or web-based startups, including thriving in fast-paced, high-growth environments where speed and adaptability are critical.
  • Demonstrated experience leading globally distributed engineering team members and familiarity with cross-cultural team management.
  • A strong track record of collaborating with peer engineering leaders and senior stakeholders under executive direction.
  • Expertise in building and scaling applications hosted on Amazon Web Services (AWS).
  • Experience implementing and driving engineering teams to adopt AI-driven development practices, such as Claude Code, to improve workflow and output.
  • A deep foundation in modern full-stack web architectures, databases, application programming interface (API) design, microservices, and core web protocols, including Representational State Transfer (REST), JavaScript Object Notation (JSON), OAuth, and Secure Sockets Layer (SSL).
  • Ability to manage multiple time-constrained priorities simultaneously with minimal guidance.
Responsibilities
  • Lead, mentor, and grow distributed software engineering teams across global regions, including development teams based in India.
  • Foster an inclusive, high-performance culture across time zones through clear communication, alignment, and operational execution.
  • Champion and integrate AI-driven development tools and workflows, including AI coding assistants, automated test generation, and AI-assisted code reviews, to accelerate execution and upskill engineering talent.
  • Recruit, develop, and retain talent; establish clear career progression pathways; and coach engineering managers and technical leads.
  • Drive architectural vision and technical design for the product domain, ensuring scalable, secure, and cost-efficient deployments natively on AWS.
  • Champion engineering best practices, including design standards, code reusability, automated testing, system performance, and technical debt remediation.
  • Partner with platform and infrastructure leaders to ensure software designs integrate with company-wide continuous integration and continuous delivery (CI/CD) pipelines and cloud infrastructure.
  • Design, document, and own the engineering operating model, including sprint and release cadence, planning and estimation, code review standards, branching and deployment practices, and definition-of-done criteria.
  • Establish lightweight, scalable processes for a remote, globally distributed team.
  • Define, instrument, and report team performance metrics for delivery, quality, predictability, and team health, including deployment frequency, lead time for changes, change failure rate, time to restore service, escaped defects, test coverage, incident volume, commitment accuracy, cycle time, engagement, on-call load, and attrition.
  • Run continuous improvement cycles through retrospectives, post-incident reviews, and quarterly process assessments; turn findings into prioritized improvement initiatives with measurable outcomes.
  • Measure the impact of AI-assisted development tools, including Claude Code, AI code review, and automated test generation, on velocity, quality, and developer experience; use results to refine adoption practices and guidance.
  • Balance feature delivery, technical debt remediation, and operational work through explicit capacity allocation and regular roadmap trade-off discussions with Product.
  • Work with Product Management, Data Analytics, and Customer Success to align technical roadmaps with business objectives, user experience goals, and feature releases.
  • Collaborate with peer Vice Presidents of Engineering under the Chief Technology Officer to establish consistent engineering standards, shared technical frameworks, and cross-team processes.
  • Manage strategic software vendor and third-party partner relationships, including outsourced talent and specialized tools.
  • Implement and continuously refine Agile processes to reduce friction, increase delivery velocity, and improve product quality.
Desired Qualifications
  • At least 7 years of hands-on experience with Ruby on Rails ecosystem patterns, performance tuning, or scaling legacy or modern Rails applications is a strong plus.

About the company

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Checkmate Restaurant Technology

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ItsaCheckmate provides ordering technology for restaurants, connecting and coordinating multiple online ordering channels to expand guest access while simplifying staff workflows. Its core platform uses a marketplace of 130+ integrations to add features and channels with a few clicks. It partners with delivery services like DoorDash Drive, Relay, and Uber Direct to enable delivery and supports catering with customizable ordering and integrated payments. It differentiates itself with scalable, customizable integrations that serve small locals to large brands, aiming to improve the online ordering experience for customers and staff and grow restaurant revenue.

Company Size

201-500

Company Stage

Series A

Total Funding

$3M

Headquarters

New York City, New York

Founded

2016

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Simplify's Take

What believers are saying

  • April 2026 AI menu boards added dynamic upsells and real-time cart recommendations.
  • May 13, 2026 monitoring, content, and experimentation turns screens into measurable revenue channels.
  • Checkmate's September 12, 2026 website highlights continued platform updates and active commercial momentum.

What critics are saying

  • Toast and Olo commoditize ordering workflows, pressuring Checkmate pricing through 2026.
  • Enterprise implementations remain integration-heavy; one failed rollout at Wendy's damages renewal and referrals.
  • AI menu boards create existential risk if restaurants standardize on native POS vendors.

What makes Checkmate Restaurant Technology unique

  • Checkmate spans 23,000 live locations with 130+ ordering and 50+ POS integrations.
  • ItsaCheckmate bundles ordering, kiosks, voice AI, catering, and digital menu boards.
  • Enterprise restaurants get 24/7 white-glove operations support, not just software.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Unlimited Paid Time Off
  • Parental Leave
  • Disability Insurance
  • Remote Work Options
  • Life Insurance

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

8%
PR Newswire
May 13th, 2026
Checkmate introduces a three-pillar Framework for digital menu boards: Monitoring, Content, and Experimentation.

Checkmate introduces a three-pillar Framework for digital menu boards: Monitoring, Content, and Experimentation. May 13, 2026, 09:00 ET A software-first approach gives restaurant brands real-time control, faster execution, and continuous performance optimization across every screen. NEW YORK, May 13, 2026 /PRNewswire-PRWeb/ - As restaurant brands scale, digital menu boards (DMBs) have become increasingly complex to manage, often operating as "black boxes" with limited visibility, slow update cycles, and little measurable impact on performance. Checkmate's digital menu board (DMB) software is built on a three-pillar approach that is redefining how enterprise restaurant teams take control of their menus: Monitoring, Content, and Experimentation. Built as a software-first platform, Checkmate's DMBs address the full lifecycle of digital menu board management - from real-time visibility, to rapid content execution, to continuous performance optimization. Solving the "Black Box" with Monitoring: The first pillar, Monitoring, eliminates uncertainty. With Checkmate's monitoring dashboard, brands have complete visibility into every hardware component and exactly what is displayed on every screen across every location at any given time. Monitoring ensures operators never have to question what guests are seeing or whether systems are functioning correctly. Unlocking Speed with Fully Managed Content: The second pillar, Content, addresses one of the industry's most persistent bottlenecks: slow updates. While traditional vendors can take weeks to implement changes, Checkmate reduces turnaround to days. Our dedicated, white-glove team manages all updates end-to-end - including limited-time offers (LTOs), pricing changes, and daypart transitions - 24/7. Brands get the speed and consistency of modern software plus managed services without any operational burden on their internal teams. Driving Measurable Growth Through Experimentation: The third pillar, Experimentation, transforms digital menu boards from static displays into performance-driven assets. Instead of simply publishing menus, brands can test different layouts, product placements, and recommendations to understand what truly influences guest behavior. This approach gives brands a clear, data-backed understanding of what drives performance, turning menu boards into a measurable growth lever. A Framework Built for Modern Restaurant Growth: Together, these three pillars - Monitoring, Content, and Experimentation - power a unified digital menu board software platform that delivers: * Control: Full visibility and brand protection across every location * Speed: Rapid execution without operational strain * Growth: Continuous optimization that drives measurable revenue impact Restaurant leaders interested in learning how this approach can drive measurable revenue growth are encouraged to request a demo and explore the software platform in action: https://www.itsacheckmate.com/get-a-demo/digital-menu-boards About Checkmate: Checkmate is the leading enterprise ordering platform that helps restaurants grow revenue, streamline operations, and deliver better digital guest experiences. By connecting ordering channels, operational systems, and in-store technology, Checkmate empowers restaurant brands to operate more efficiently while maintaining full visibility and control across their digital ecosystem. Media Contact SOURCE Checkmate

PR Newswire
Apr 1st, 2026
Checkmate launches test-and-learn capabilities for restaurant digital menu boards to boost AOV

Checkmate has launched test-and-learn capabilities for its digital menu board platform, enabling restaurant brands to experiment with pricing, promotions and upsells in real time. The system transforms digital menu boards into a measurable channel where brands can test different strategies and optimise average order value. The announcement positions Checkmate's platform as a tool for data-driven menu optimisation, allowing restaurants to make evidence-based decisions about their digital displays rather than relying on static content.

PR Newswire
Mar 18th, 2026
Checkmate launches advanced Digital Menu board monitoring dashboard, giving restaurant brands real-time visibility and control.

Checkmate launches advanced Digital Menu board monitoring dashboard, giving restaurant brands real-time visibility and control. Mar 18, 2026, 09:00 ET LKCheckmate unveils real-time monitoring for digital menu boards, ensuring pricing, promotions, and hardware performance are always visible and operational. NEW YORK, March 18, 2026 /PRNewswire-PRWeb/ - Checkmate, a leading provider of enterprise restaurant ordering solutions, recently announced a powerful new suite of monitoring tools for Digital Menu Boards (DMBs), giving restaurant brands unprecedented real-time visibility into both the hardware and software performance of their in-store and drive-thru menu screens. The new capability ensures operators always know what is being displayed, whether systems are functioning properly, and when immediate action is needed to protect revenue and brand consistency. Digital menu boards have become a cornerstone of modern restaurant operations, especially for drive-thru and quick-service brands. Yet most brands still lack a reliable way to monitor whether screens are operational, if limited-time offers (LTOs) are displaying correctly, or whether pricing and upsell prompts are appearing as intended. Without active monitoring, restaurants often have no visibility when screens go dark, content fails to update, or incorrect pricing appears. These issues can go unnoticed for hours or even days and directly impact revenue and customer experience. Checkmate's new DMB monitoring dashboard addresses this critical blind spot by providing a centralized dashboard where restaurant operators and corporate teams can monitor menu board performance across every location in real time. Through the Checkmate platform, operators can: * Monitor DMB hardware health and connectivity across locations * Detect outages or technical issues instantly * View any location's DMB in real time * Confirm that pricing, promotions, and LTOs have rolled out correctly * Verify that upsells and merchandising placements are displaying as intended Beyond visibility, Checkmate also provides proactive operational support. The platform automatically alerts Checkmate's support team whenever an issue is detected, allowing specialists to investigate and resolve problems immediately - often before store teams or customers notice an issue. By combining technology monitoring with human operational support, Checkmate acts as a continuous protection layer for digital menu boards, ensuring that menu content, promotions, and pricing remain accurate and revenue-driving across every location. As restaurants continue investing in digital menu infrastructure, Checkmate's DMB monitoring capabilities provide the critical operational assurance needed to ensure those investments perform as intended. About Checkmate: Checkmate empowers enterprise restaurant brands with powerful ordering solutions and hands-on support. Its scalable technology enables restaurants to drive sales across channels, including custom websites, apps, kiosks, catering, third-party marketplaces, digital menu boards, voice AI, and more. With seamless integrations, smarter analytics, and 24/7 service, Checkmate helps brands conquer their digital goals. Restaurants can launch unique ordering experiences, centrally manage menus, recapture revenue, leverage customer data, and continually adapt with new integrations. Learn more at Checkmate | Powerful ordering solutions for busy restaurants. Media Contact SOURCE Checkmate

RestaurantNews.com
Sep 11th, 2025
Checkmate Launches AI-Powered Digital Menu Boards to Help Enterprise Restaurants Sell Smarter

Checkmate launches ai-powered Digital Menu Boards to help enterprise restaurants sell smarter.

Digital Signage Today
Oct 23rd, 2024
Checkmate raises $10M in Series B for restaurant voice AI, kiosk solutions

Checkmate raises $10M in Series B for restaurant voice AI, kiosk solutions.