S

STORD

Cloud-based fulfillment, warehousing, and freight

Vice President of Customer Experience

Full-TimeUpdated on 10/20/2026
No salary listed
Expert
Las Vegas, NV, USA+1 moreMore locations: Union City, GA, USA
HybridOnsite in Union City or Las Vegas; relocation is available.
Sales & Account ManagementAccount Management

About the job

Requirements
  • At least 15 years of experience in Customer Experience, Customer Success, Account Management, or another customer-facing leadership function, including significant experience leading leaders and large, multi-layered organizations.
  • Experience managing a large-scale customer portfolio, ideally encompassing hundreds or thousands of customers across multiple segments.
  • Demonstrated experience leading international or geographically distributed customer organizations.
  • Proven ability to build segmentation and coverage models spanning strategic enterprise accounts through scaled customer populations.
  • Experience owning retention, renewals, customer health, Net Revenue Retention/Gross Revenue Retention, Net Promoter Score/Customer Satisfaction, and portfolio-level performance metrics.
  • Significant commercial experience, including complex renewals, executive negotiations, account economics, expansion, and high-stakes customer escalations.
  • Experience designing systems and processes that allow a customer organization to scale without relying on individual heroics.
  • Strong analytical orientation and experience using data to identify risk, prioritize resources, and drive decisions.
  • Demonstrated ability to operate effectively in a shared executive leadership model, owning significant scope while partnering closely with peer leaders.
  • Demonstrated ability to partner deeply with Operations, Product, Sales, Finance, Solutions, Implementations, and other customer-facing organizations.
  • Willingness to travel regularly to customers and Stord facilities.
Responsibilities
  • Partner with the existing Vice President of Customer Experience and CX executive leadership to define and execute company-wide CX strategy, translating it into operating models, priorities, and accountability across assigned customer segments and teams.
  • Assume executive ownership for defined portions of the customer portfolio and the teams responsible for those relationships, establishing expectations for retention, customer health, executive engagement, renewals, expansion identification, and customer outcomes.
  • Develop customer segmentation, service tiers, engagement models, and account ownership standards, determining strategic high-touch coverage versus technology-enabled and scaled CX based on customer value, complexity, risk, and growth potential.
  • Work with CX leadership, M&A Integration, Operations, Implementations, Product, and Commercial teams to establish a consistent operating model across products, geographies, and acquired businesses.
  • Transition acquired customer portfolios and CX organizations into Stord, protecting customer relationships and institutional knowledge while aligning teams, systems, processes, and engagement models.
  • Establish operating mechanisms for customer portfolio health, develop early-warning mechanisms for churn and escalation risk, and drive performance against Gross Revenue Retention, Net Revenue Retention, renewal rates, Net Promoter Score, Customer Satisfaction, and other customer health indicators.
  • Serve as executive sponsor for major customers and partner with Stord executives on important relationships; engage in critical situations to rebuild trust, resolve complex issues, or align on partnerships.
  • Standardize account planning, customer health scoring, quarterly business reviews, executive business reviews, escalation management, renewal planning, churn prevention, customer communications, and executive sponsorship.
  • Partner with Sales and Finance on account economics, renewal risk, expansion opportunities, credits, accounts receivable exposure, and profitability; build commercial discipline within assigned teams and portfolios.
  • Ensure CX teams understand customers' businesses and identify opportunities for additional Stord capabilities; partner with Sales on expansion identification, qualification, and execution.
  • Create mechanisms for customer insights to reach Product, Operations, Sales, Solutions, Implementations, and executive leadership, translating portfolio patterns into recommendations for operations and product development.
  • Provide executive leadership through growth, product launches, acquisitions, international expansion, operational challenges, and organizational transformation, maintaining clarity and stability for customers and CX teams.
  • Lead and develop senior CX leaders and their organizations; partner with the existing Vice President of Customer Experience on leadership expectations, performance standards, career paths, succession planning, and talent development across the broader CX organization.
  • Maintain alignment with the existing Vice President of Customer Experience and other CX leaders, establishing clear ownership and a unified leadership team.
Desired Qualifications
  • Experience in 3PL, fulfillment, transportation, logistics technology, ecommerce, or another operationally complex B2B environment.
  • Experience integrating customer portfolios and customer-facing organizations following acquisitions, including migrating customers onto common processes, systems, products, or commercial structures.
  • Experience building customer organizations serving both highly strategic enterprise accounts and thousands of smaller customers.
  • Experience helping evolve an established CX organization by redesigning structure, talent, processes, systems, and operating cadence while continuing to serve customers.
  • Deep understanding of Salesforce, Gainsight or similar CX platforms, customer health scoring, data visualization, automation, and AI-enabled customer engagement.

About the company

S

STORD

View
cbWebsite

STORD provides logistics services (fulfillment, warehousing, freight) and an integrated software platform to manage supply chains. It uses a Cloud Supply Chain approach that combines physical logistics with digital tools to give real-time visibility, scalable capacity, and optimization across the entire supply chain. This makes it easier for both B2B and B2C clients to store, move, and fulfill orders efficiently while controlling costs. Compared to traditional logistics providers, STORD differentiates itself by tightly integrating software with logistics, offering real-time data and elastic capacity. The goal is to help brands build agile, connected, and cost-efficient supply chains.

Company Size

1,001-5,000

Company Stage

Debt Financing

Total Funding

$1.3B

Headquarters

Union City, Georgia

Founded

2015

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Simplify's Take

What believers are saying

  • May 2026 raised $250 million at a $3 billion valuation from strong incumbents.
  • Stord says software tripled in 2025, and Q1 2026 bookings more than doubled.
  • Kentucky's December 2025 expansion adds 500 jobs and deepens network density near Cincinnati.

What critics are saying

  • Amazon Prime resets delivery expectations faster than Stord can differentiate on cost.
  • A 2026 executive exodus could disrupt enterprise execution if it spreads beyond Q3.
  • Heavy dependence on owned facilities and acquisitions makes integration failures an existential margin risk.

What makes STORD unique

  • Sean Henry's team owns warehouses, software, and AI across nearly 100 locations.
  • Stord Labs, launched May 2026, tests robotics on live orders before rollout.
  • Shipwire and Quiet Logistics deals expanded EU, UK, Dallas, and CEVA access.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Flexible PTO - Take the time you need when you need it. Because you’re at your best when you rest, relax, and recharge.
  • Mental Health Support - We give you access to free and confidential support. Because mental health is just as important as physical health.
  • Paid Parental Leave - No matter how you become a parent (birth, adoption, foster care placement), you’ll get up to 6 weeks of paid bonding time.
  • Health and Life Insurance - We provide medical, dental, vision, life and short-term disability insurance to support you and your family.
  • Wellness Reimbursement - You’ll get up to $50 a month to invest in your health and fitness. Gym memberships, wellness apps – whatever keeps you moving!

Growth & Insights and Company News

Headcount

6 month growth

-25%

1 year growth

-27%

2 year growth

-28%
LMDR
Oct 9th, 2026
Stord's $400M boost: what it means for logistics & Drivers.

Stord's $400M boost: what it means for logistics & Drivers. Stord secures major funding to fuel expansion. Logistics technology provider Stord has announced a significant financial milestone, securing a $400 million credit facility led by Citi. This substantial capital injection is earmarked for expanding Stord's warehousing footprint and investing in robotics and automation technologies. With a stated reach to one in four U.S. households annually, Stord's growth trajectory signals potential shifts in the last-mile delivery and broader logistics landscape. Implications for the logistics sector. This investment underscores a continued trend of significant capital flowing into supply chain infrastructure and technology. For fleet carriers, particularly those operating in the less-than-truckload (LTL) and final-mile delivery segments, Stord's expansion could mean increased demand for transportation services. As Stord enhances its warehousing capabilities, the need for efficient, reliable trucking partners to move goods into and out of these facilities will likely grow. This aligns with broader market trends where capacity remains a key factor, as discussed in its outlook for 2026 Trucking Outlook: Capacity Tightening, Drivers in Demand. Stord's focus on automation, including robotics, also suggests a future where warehouse operations become more integrated with transportation networks. This could lead to faster turnaround times and potentially new types of delivery requirements. For carriers, staying abreast of these technological advancements and adapting their services will be crucial for remaining competitive. Impact on CDL drivers. While Stord's investment is primarily in infrastructure and technology, it has indirect but significant implications for CDL truck drivers. Expanded warehousing capacity often translates to increased freight movement. This means more opportunities for drivers specializing in regional hauls, dedicated routes, and final-mile deliveries that connect these hubs to consumers. The demand for drivers remains robust, with platforms like LMDR connecting over 4780+ drivers on platform with a vast network of 2254948+ carriers indexed (FMCSA verified) daily. The average match time on its platform is a swift 24-hour average match time, demonstrating the efficiency in connecting drivers with carriers seeking their skills. Furthermore, as logistics companies like Stord invest in efficiency, the demand for drivers who can operate within these optimized networks will increase. This includes drivers comfortable with technology integration, such as electronic logging devices (ELDs) and potentially advanced routing software. The emphasis on safety and efficiency in modern logistics also means that drivers with clean records and a commitment to professionalism are highly valued. Market dynamics and opportunities. Stord's move comes at a time when the logistics industry is constantly evolving. Factors such as e-commerce growth, changing consumer expectations, and the need for resilient supply chains continue to drive innovation and investment. Companies that can effectively manage warehousing, transportation, and technology are poised for growth. This investment in a credit facility, rather than equity, suggests a strategic approach to debt financing for operational expansion. For carriers looking to capitalize on increased freight volumes, understanding the needs of large logistics providers is key. Building relationships and demonstrating reliability can open doors to significant contract opportunities. The market is dynamic, with various players making strategic moves, from new entrants like Evri entering the US market to established players adapting to changing demands. As Lastmiledr has seen with Evri Enters US Delivery Market With Florida Acquisition, consolidation and expansion are ongoing themes. Conclusion. Stord's $400 million credit facility is a significant development that highlights the ongoing investment and innovation within the logistics sector. For CDL drivers, this could signal an increase in available routes and opportunities, particularly in regions where Stord plans to expand its operations. For fleet carriers, it presents a chance to align with growing logistics providers and secure new business. Staying informed about these market shifts is essential for navigating the evolving trucking landscape. Drivers seeking new opportunities can explore the latest listings and connect with carriers quickly through its platform. Visit LMDR's quick apply page to find your next driving job. Carriers looking to expand their fleet or find reliable drivers can learn more about its services at LMDR's carrier pricing page. Faq. What does a credit facility mean for a logistics company like Stord? A credit facility provides a company with access to a pool of funds that it can borrow as needed, up to a certain limit. For Stord, this $400 million facility means they have significant borrowing capacity to invest in expanding their warehouse network and acquiring automation technologies without immediately diluting ownership through equity sales. How might Stord's expansion impact independent CDL drivers? As Stord expands its warehousing and logistics capabilities, there's a potential for increased freight movement. This could lead to more regional, dedicated, and final-mile delivery routes becoming available for CDL drivers. Drivers who are reliable and adaptable to new technologies may find more opportunities. What should carriers consider when partnering with large logistics providers like Stord? Carriers should focus on demonstrating reliability, efficiency, and a strong safety record. Understanding the specific needs of the logistics provider, such as delivery windows, freight types, and technology integration requirements, is crucial. Building a strong relationship based on consistent performance can lead to long-term partnerships and stable freight volumes. Frequently asked questions. Free · AI-Powered Find your best carrier match. Its AI analyzes your CDL class, experience, and location to surface carriers with the best pay, home time, and culture fit - in under 60 seconds.

FreightWaves
Oct 9th, 2026
Stord lands $400M Citi-led credit facility, adds CFO and CRO.

Stord lands $400M Citi-led credit facility, adds CFO and CRO. Stord, which says its packages reach 1 in 4 U.S. households a year, is borrowing to add space and robots. · Friday, October 09, 2026 Stord said Thursday it closed a $400 million credit facility led by Citi and hired new finance and revenue chiefs. The Atlanta-based fulfillment company said the facility closed oversubscribed at nearly double its original target. Morgan Stanley, JPMorgan, First Citizens, Citizens and KeyBank also participated. The deal follows a $250 million Series F led by Strike Capital in May that valued Stord at $3 billion. That brings Stord's 2026 equity and credit capacity to $650 million, the company said. "This facility, combined with our $250 million Series F, gives us the balance sheet to match the scale, potential, and impact of what we're building," said Sean Henry, CEO and co-founder of Stord, in the announcement. "We will use this capital to expand our fulfillment network, accelerate our deployment of robotics, and invest aggressively in AI through Stord Labs." The announcement did not disclose the facility's structure, pricing or maturity. Nearly 100 fulfillment locations. Revenue run-rate is approaching $1 billion, and the company has grown tenfold over the past four years, Stord said. Henry told Axios Pro the company has grown materially since its May raise. Stord, which is privately held, did not disclose revenue or profit figures. The company says it runs nearly 100 fulfillment locations worldwide for more than 1,000 brands and processes more than $15 billion in gross merchandise volume a year. Its packages reach 1 in 4 U.S. households annually, according to Stord. Acquisitions built part of that footprint: ProPack Logistics and Pitney Bowes' e-commerce fulfillment unit in 2024, Ware2Go from UPS in May 2025 and Shipwire from Ceva Logistics in January. Ware2Go alone added 21 e-commerce warehouses with about 2.5 million square feet of storage capacity, and Shipwire brought 12 fulfillment centers. Two hires from public companies. Bill Zerella, the new chief financial officer, has led finance at three public companies and took all three to the public markets, including Fitbit in its 2015 IPO. He most recently served as CFO of ACV Auctions. Mark Wayland, the new chief revenue officer, was most recently chief revenue officer at Box and held the same title at Tanium before that. He spent more than a decade at Salesforce, where he rose to senior vice president of Marketing Cloud. Both men come to Stord from NYSE-listed companies. The new lenders and executives are "a vote of confidence in the foundation we've created at Stord, as well as a signal of where we are headed," Henry said. Upcoming FreightWaves Events Compliance Brokerage Compliance Symposium The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry. October 26, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN F3 Awards Dinner The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room. October 26, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN FreightTech F3: Future of Freight Festival Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals. October 27, 2026 - October 28, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN

AiThority
Oct 9th, 2026
Stord secures $400 million credit facility led by Citi to scale its network, robotics, and AI investment, expands leadership team.

Stord secures $400 million credit facility led by Citi to scale its network, robotics, and AI investment, expands leadership team. Oversubscribed at nearly double the company's original target and joined by Morgan Stanley, JPMorgan, and others. The financing arrives alongside two executive appointments: Bill Zerella as Chief Financial Officer and Mark Wayland as Chief Revenue Officer. Stord, the physical intelligence layer for independent commerce, announced a $400 million credit facility led by Citi and joined by Morgan Stanley and JPMorgan, alongside First Citizens, Citizens, and KeyBank. The company saw significant demand, closing the facility oversubscribed at nearly double the amount Stord originally went to market seeking. The facility, combined with Stord's $250M Series F at a $3B valuation earlier in 2026, gives Stord substantial liquidity and financial flexibility as the company continues to grow, launch, and expand rapidly. This capital will fund Stord's rapid expansion of its fulfillment network, accelerate the automation and robotics work underway at Stord Labs, and deepen the commerce software and AI that brands rely on to grow revenue, reduce costs, and delight their consumers. A key investment behind Stord's Series F and credit facility is Stord Labs, the company's physical intelligence lab at its Atlanta headquarters, which tests, develops, and deploys agentic robotics and AI across the Stord network on a single unified stack. That same team embeds forward deployed engineers directly inside Stord's own operations and its customers' businesses, and the results are already showing up in speed and accuracy across the network. With this new capital, Stord will further accelerate its investment in AI and automation across the network. Oct 9, 2026 Prev Next 1 of 43,826 The financing is announced alongside two executive appointments. Bill Zerella joins as Chief Financial Officer. Zerella has led finance at three public companies, all of which he brought to the public equity markets, including Fitbit's IPO in 2015, where the company grew from roughly $300 million to more than $2 billion in revenue and reached a market capitalization of approximately $12 billion. He most recently served as Chief Financial Officer at ACV Auctions (NYSE: ACVA), a $1 billion-plus business combining software, fintech, marketplace sales, and vehicle logistics. He understands brands the way Stord's customers do, and he has spent his career building finance inside complex, physical AI businesses like Stord's own. Mark Wayland joins as Chief Revenue Officer. Wayland brings more than three decades of enterprise sales and revenue leadership, most recently as Chief Revenue Officer at Box (NYSE: BOX). Before Box, he was Chief Revenue Officer at Tanium and spent more than a decade at Salesforce, rising to Senior Vice President of the Marketing Cloud. He has built global and enterprise sales organizations at public software companies throughout his career. Stord is approaching $1 billion in revenue run-rate, has grown 10x over the past four years, and has secured $650 million in equity and credit capacity just in 2026 alone. "Stord is transforming commerce. Our industry-leading scale, fulfillment infrastructure, commerce technology, and applied AI and robotics have rapidly separated Stord as the leader. This facility, combined with our $250 million Series F, gives us the balance sheet to match the scale, potential, and impact of what we're building. We will use this capital to expand our fulfillment network, accelerate our deployment of robotics, and invest aggressively in AI through Stord Labs. The banks in this facility, and the leaders joining us in Bill and Mark, are both a vote of confidence in the foundation we've created at Stord, as well as a signal of where we are headed," said Sean Henry, CEO and Co-Founder of Stord. [To share your insights with AiThority, please write to [email protected]]

VentureBurn
Oct 8th, 2026
Stord secures $400M credit facility to scale AI fulfillment network.

Stord secures $400M credit facility to scale AI fulfillment network. 8 October 2026 Key Takeaways * Stord secured a $400 million credit facility led by Citi and joined by five major banks. * The financing brings Stord's 2026 equity and credit capacity to $650 million. * The company will expand fulfillment, robotics, AI and commerce technology through Stord Labs. Stord expands its fulfillment infrastructure. Stord, a physical intelligence platform for independent commerce, has secured a $400 million credit facility. Citi led the facility alongside Morgan Stanley and JPMorgan. First Citizens, Citizens and KeyBank also participated in the financing. The facility was oversubscribed at nearly twice the amount Stord initially sought. It gives the company additional liquidity as it expands its fulfillment network. The financing follows Stord's $250 million Series F earlier in 2026. That round valued the company at $3 billion. Stord plans to use the new capital to expand its fulfillment network. The company will also accelerate automation and robotics development. Its broader strategy combines fulfillment infrastructure with commerce software and artificial intelligence. These tools help brands improve delivery, reduce costs and strengthen consumer experiences. Stord operates nearly 100 fulfillment locations worldwide. Its network serves more than 1,000 brands across independent commerce. The company processes more than $15 billion in gross merchandise value annually. Stord Labs drives robotics and AI. Stord is approaching $1 billion in revenue run-rate. The company has grown tenfold over the past four years. A major focus of the new financing is Stord Labs. The Atlanta-based facility develops physical intelligence technologies for the company's fulfillment network. Stord Labs tests agentic robotics and AI on a unified technology stack. Its engineers also work directly inside Stord operations and customer businesses. The company is using autonomous carts to improve warehouse picking efficiency. It is also developing vision technology for security, safety and employee training. Stord says its approach allows proven technologies to move across its network quickly. The company can deploy innovations without rebuilding separate systems for each facility. The new capital will increase investment across these areas. Stord expects automation to improve both speed and accuracy across its network. New executives join Stord's leadership. Stord strengthens its leadership with the appointments of Bill Zerella as Chief Financial Officer and Mark Wayland as Chief Revenue Officer, supporting its enterprise commerce growth plans. Source: Created by Ventureburn. The financing comes alongside two senior executive appointments. Bill Zerella joins Stord as Chief Financial Officer. Zerella previously led finance at three public companies. His career includes Fitbit, where he helped guide the company through its 2015 IPO. He most recently served as CFO at ACV Auctions. The company combines software, fintech, marketplace sales and vehicle logistics. Mark Wayland has also joined Stord as Chief Revenue Officer. He previously held the same position at Box and Tanium. Wayland spent more than a decade at Salesforce. He eventually became Senior Vice President of its Marketing Cloud business. Both appointments strengthen Stord's financial and commercial leadership. They also support its plans to scale across enterprise commerce. Stord builds toward amazon-level fulfillment. Stord aims to help independent brands compete with major commerce platforms. Its strategy centres on combining scale with faster delivery and lower costs. CEO Sean Henry said scale supports both delivery speed and favourable unit economics. The company believes this combination can strengthen consumer trust for independent merchants. Stord was founded in 2015 by Henry and Jacob Boudreau. It is headquartered in Atlanta and has continued expanding its logistics infrastructure. The company says it has secured $650 million in equity and credit capacity during 2026. Its latest facility gives it further flexibility for expansion. Stord's network now combines fulfillment, software, AI and robotics. Its next stage will focus on deploying these capabilities across a larger physical network. The company's expansion reflects growing investment in technology-driven logistics infrastructure. Its latest financing provides substantial capital to pursue that strategy. To stay updated on crypto venture capital funding and market trends, visit its venture capital news section for more insights. Clinton Nwachukwu is a crypto and finance writer with an MBA in Artificial Intelligence and 6+ years of experience creating content for leading global brands. He turns complex topics into clear, actionable insights for readers worldwide. Disclaimer VentureBurn is a media platform covering the latest in cryptocurrency, artificial intelligence, venture capital, and the startup ecosystem. Opinions expressed on VentureBurn are for informational purposes only and do not constitute investment advice. Before making any high-risk investments in digital assets or emerging technologies, readers should conduct their own due diligence. All transactions and financial decisions are made at your own risk, and any losses incurred are solely your responsibility. VentureBurn does not endorse or recommend the buying or selling of any digital assets and is not a licensed investment advisor. Please note that VentureBurn may participate in affiliate marketing programs.

Vialynx Inc
Oct 8th, 2026
Stord secures $400 million credit facility led by Citi to scale its network, robotics, and AI investment, expands leadership team.

Stord secures $400 million credit facility led by Citi to scale its network, robotics, and AI investment, expands leadership team. Business · OCT 8, 2026 PR Newswire Oversubscribed at nearly double the company's original target and joined by Morgan Stanley, JPMorgan, and others. The financing arrives alongside two execu... Oversubscribed at nearly double the company's original target and joined by Morgan Stanley, JPMorgan, and others. The financing arrives alongside two executive appointments: Bill Zerella as Chief Financial Officer and Mark Wayland as Chief Revenue Officer. ATLANTA, Oct. 8, 2026 /PRNewswire/ - Stord, the physical intelligence layer for independent commerce, today announced a $400 million credit facility led by Citi and joined by Morgan Stanley and JPMorgan, alongside First Citizens, Citizens, and KeyBank. The company saw significant demand, closing the facility oversubscribed at nearly double the amount Stord originally went to market seeking. The facility, combined with Stord's $250M Series F at a $3B valuation earlier in 2026, gives Stord substantial liquidity and financial flexibility as the company continues to grow, launch, and expand rapidly. This capital will fund Stord's rapid expansion of its fulfillment network, accelerate the automation and robotics work underway at Stord Labs, and deepen the commerce software and AI that brands rely on to grow revenue, reduce costs, and delight their consumers. A key investment behind Stord's Series F and credit facility is Stord Labs, the company's physical intelligence lab at its Atlanta headquarters, which tests, develops, and deploys agentic robotics and AI across the Stord network on a single unified stack. That same team embeds forward deployed engineers directly inside Stord's own operations and its customers' businesses, and the results are already showing up in speed and accuracy across the network. With this new capital, Stord will further accelerate its investment in AI and automation across the network. The financing is announced alongside two executive appointments. Bill Zerella joins as Chief Financial Officer. Zerella has led finance at three public companies, all of which he brought to the public equity markets, including Fitbit's IPO in 2015, where the company grew from roughly $300 million to more than $2 billion in revenue and reached a market capitalization of approximately $12 billion. He most recently served as Chief Financial Officer at ACV Auctions (NYSE: ACVA), a $1 billion-plus business combining software, fintech, marketplace sales, and vehicle logistics. He understands brands the way Stord's customers do, and he has spent his career building finance inside complex, physical AI businesses like Stord's own. Mark Wayland joins as Chief Revenue Officer. Wayland brings more than three decades of enterprise sales and revenue leadership, most recently as Chief Revenue Officer at Box (NYSE: BOX). Before Box, he was Chief Revenue Officer at Tanium and spent more than a decade at Salesforce, rising to Senior Vice President of the Marketing Cloud. He has built global and enterprise sales organizations at public software companies throughout his career. Stord is approaching $1 billion in revenue run-rate, has grown 10x over the past four years, and has secured $650 million in equity and credit capacity just in 2026 alone. "Stord is transforming commerce. Our industry-leading scale, fulfillment infrastructure, commerce technology, and applied AI and robotics have rapidly separated Stord as the leader. This facility, combined with our $250 million Series F, gives us the balance sheet to match the scale, potential, and impact of what we're building. We will use this capital to expand our fulfillment network, accelerate our deployment of robotics, and invest aggressively in AI through Stord Labs. The banks in this facility, and the leaders joining us in Bill and Mark, are both a vote of confidence in the foundation we've created at Stord, as well as a signal of where we are headed," said Sean Henry, CEO and Co-Founder of Stord. About Stord Stord is the physical intelligence layer for independent commerce. Stord provides the fulfillment network, commerce software, AI, and applied robotics that brands need to compete on the quality of their direct consumer relationships, from the delivery promise shown at checkout to the return that converts into a repurchase. That's how Stord helps brands grow revenue, reduce costs, and delight consumers. Through Stord Labs, Stord is advancing the physical intelligence layer that makes its network faster and smarter with every order. With nearly 100 fulfillment locations worldwide, more than 1,000 brands, and over $15 billion in GMV processed annually, Stord's packages touch one in four U.S. households every year. Stord is headquartered in Atlanta, GA. For more information, visit stord.com. SOURCE Stord Published by News Desk · WeeklyReviewer The WeeklyReviewer news desk monitors breaking developments around the clock - sourcing, verifying, and publishing real-time industry news across business, technology, politics, science, sports, and world affairs. Every story that comes through the Live Wire is reviewed for accuracy before publication, keeping our readers ahead of the curve without the noise.