Cloud Operations Intern

Job Description

Are you an ambitious technology student looking to apply your skills in a dynamic, enterprise-scale environment? Pilot Company is seeking a Cloud Operations Intern to join our team in Knoxville, Tennessee, for the summer of 2027. This is a unique opportunity to gain hands-on experience supporting cloud infrastructure and application migration efforts while working alongside experienced professionals who are dedicated to developing the next generation of technology talent. 

In this role, you will be an integral part of our Cloud Operations team. Your key responsibility will be supporting the maintenance, optimization, and expansion of our AWS cloud platform while contributing to critical cloud migration initiatives. You'll gain exposure to real-world cloud operations, infrastructure automation, and application support while helping teams across the organization adopt cloud-based solutions. This internship is not only an opportunity to strengthen your technical skills but also a chance to grow within a collaborative team that values innovation, continuous learning, and operational excellence. 

What You’ll Do 

• Support cloud migration initiatives: Assist with migrating applications and infrastructure from on-premises data centers into AWS, helping ensure smooth and successful transitions 

• Maintain cloud platforms: Contribute to the ongoing support, monitoring, and maintenance of Pilot's AWS environment and the applications hosted within it 

• Develop and automate solutions: Write and maintain code using Python and Terraform to support infrastructure automation, platform enhancements, and operational efficiencies. 

• Provide operational support: Monitor ServiceNow tickets, troubleshoot issues, participate in break-fix activities, and help resolve cloud-related incidents 

• Collaborate across teams: Partner with application teams across the organization, including Energy, Retail, and Supply Chain, to help onboard applications to the cloud and implement platform guardrails and best practices 

Qualifications

What We’re Looking For 

• Education: Currently pursuing an undergraduate degree in Computer Science, Information Technology, or a related technical field. Rising seniors are preferred 

• Technical Skills: Experience with Python is required. Exposure to Terraform, Git repositories, AWS cloud technologies, and Linux operating systems is highly preferred 

• Soft Skills: Strong communication and collaboration skills with the ability to build relationships across multiple teams. We're looking for someone who is energetic, adaptable, and comfortable working in a fast-paced environment 

• Qualities: A passion for technology and cloud computing, a desire to learn, and an eagerness to contribute to a collaborative team environment. We value individuals who are driven, reliable, authentic, welcoming, and bring enthusiasm and initiative to everything they do 

Additional Information

Why Pilot Company? 

Our culture is built on four core virtues: Driven, Reliable, Authentic, and Welcoming. As an intern, you will see these values in action every day. You'll be part of a team that is driven to deliver scalable cloud solutions, reliable in maintaining critical infrastructure, authentic in its interactions, and welcoming to new ideas and perspectives. 

This is a full-time, in-person internship running from June 7 – August 13, 2027.  You’ll be working alongside our team in Knoxville, TN, where you’ll have the opportunity to build meaningful relationships and experience the full scope of life at Pilot Company. 

How to Apply 

If you're ready to take on a challenging and rewarding internship with a leading company, please submit your application. The interview process will include a screening with a recruiter, a 30-minute virtual interview with our Cloud Operations leader, followed by a final round team interview. We look forward to hearing from you!