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Air Products

Industrial gases producer and on-site supplier

Logistics Employee

Customer SupportConfirmed live in the last 24 hours
Full-timeVan Polanenpark, Wassenaar, NetherlandsIn-person

About the Job

Requirements

  • Experience in order management, customer service, or a comparable administrative or commercial role.
  • Good command of both Dutch and English.
  • Experience with SAP or a comparable system.
  • Good knowledge of Microsoft Office.
  • Work accurately, remain resilient under pressure, and maintain a customer-focused approach.

Responsibilities

  • Process, check, and amend customer orders via email and telephone.
  • Ensure timely and accurate order processing in SAP.
  • Register and follow up on delivery-related complaints and returns.
  • Inform customers about product availability and possible delivery delays.
  • Coordinate daily with colleagues in production, transport, and other supply chain departments.
  • Use reports to maintain oversight and take timely action when needed.
  • Work closely with colleagues in production, logistics, planning, and the commercial department, and maintain daily contact with customers in the Netherlands.
  • Coordinate regularly with colleagues in other countries.

About the Company

Air Products

Industrial gases producer and on-site supplier

Air Products supplies industrial gases such as hydrogen, oxygen, nitrogen, argon, helium and carbon dioxide, plus related equipment and engineering services to customers worldwide. Gases are produced at air separation units or on-site plants and delivered in bulk, cylinders, or packaged forms, with the option to design, build, own, and operate the production facilities and provide temporary gas supply. It differentiates itself by offering end-to-end capability, a broad gas portfolio, extensive global distribution, and decarbonization solutions. Its goal is to support customers’ operations with reliable gas supply while helping reduce environmental impact through decarbonization services.

Company size
10,001+
Company stage
IPO
Headquarters
Allentown, PA
Founded
1940

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