Academic and Student Success Adviser

Job Description

William Jessup University seeks an individual who is passionate in their desire to assist students in their growth and development by constructing meaningful educational plans which are compatible with their life goals. It is a continuous and consistent process which is built upon the basis of frequent, accumulated personal contacts between adviser and advisee. The Academic and Student Success Adviser is part of a team that serves the adult student population at WJU, San Jose. The Academic and Student Success Adviser is responsible to provide advising in a manner that supports and encourages students to make informed academic decisions and to develop successful academic and life skills.

Educational Support:

1. Advises students throughout each semester regarding academic requirements from admissions through graduation.

2. Assist students with developing educational and career skills, goals, and plans.

3. Collaborate with professors and other professionals to assist students with their educational, career, and life planning needs.

Student Success:

1. Receive and provide referrals to and from faculty and other University offices or students' major considerations, academic issues, financial assistance, or personal concerns.

2. Disseminate information on institutional policies and procedures.

3. Monitor factors impacting student retention and success and implement corrective actions as appropriate.

4. Provide student orientation as needed to help students understand WJU process, online system, and other key items.

Data Management:

1. Understand the institution’s interpretation of Family Educational Rights and Privacy Act (FERPA) rules for the release of student information to faculty, parents, and students.

2. Create and maintain individual student records, such as educational plan, financial aid, and referrals made.

3. Enter all information into appropriate databases as required by university policy and best practices of BAC.

Administration

1. Participate in staff development, workshops, programs, and administrative functions; attends meetings, e.g., weekly team meetings.

2. Other duties as assigned.

Qualifications

Education/Certifications:

1. Bachelor Degree required. Preferred: Graduate Degree and directly related academic advising and/or applicable teaching experience in a college setting.

Required Knowledge:

1. A balanced work history within higher education and industry is preferred

2. 5 years experience working with college students preferred

3. Directly related academic advising experience preferred

Skills/Abilities:

1. Knowledge of University policies and procedures, academic requirements, campus resources, student life, and support services. 

2. Excellent interpersonal and communication skills; teaching or public speaking experience preferred. 

3. Ability to build good rapport with a variety of constituents. 

4. Attention to detail and successful organizational skills. 

5. Problem solving skills, dependable, cooperative, multi-tasking, responsible, and patient. 

6. Computer proficiency and student integrated management system experience preferred. 

7. Ability to encourage and empower students to make their own decisions. 

8. Ability to maintain confidentiality. 

9. Ability to work a flexible schedule—occasional weekends and evenings required. 

10. Sensitivity to the needs of a diverse student population, including minority and international students.

Additional Information

For the complete job description and application process, please see our website:   http://www.jessup.edu/employment

WORKING ENVIRONMENT:

The employee agrees to promote the values and mission of WJU as a private Christ-centered University and live a life consistent with biblical principles. The employee shall conduct himself/herself in a manner consistent with the Community Covenant and Statement of Faith. Additionally, the employee may play a formative role in the spiritual lives of students in a manner consistent with the Community Covenant and Statement of Faith. This may include leading devotions and/or spiritual formation groups and seeking other opportunities consistent with a biblical spiritual formation role.