Director of Account Management
Home Services
Posted on 2/10/2024
Scorpion

1,001-5,000 employees

Comprehensive digital marketing services for local businesses
Company Overview
Scorpion stands out as a leading technology and service provider, dedicated to helping local businesses thrive through a comprehensive understanding of market dynamics, effective marketing strategies, and customer satisfaction. The company's competitive edge lies in its blend of advanced AI technology and human expertise, offering personalized tools that encompass SEO, advertising, email marketing, social media, lead management, and more. With a proven track record of partnering with over 14,000 business owners to reach their goals, Scorpion demonstrates a commitment to creating tailored strategies that cater to the unique needs of each business.
AI & Machine Learning

Company Stage

Seed

Total Funding

$100M

Founded

2001

Headquarters

Salt Lake City, Utah

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-4%

2 year growth

-4%
Locations
Santa Clarita, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Management
SEO
Marketing
CategoriesNew
Sales & Account Management
Requirements
  • 7+ years of experience in account management or client service roles in a Digital Marketing Agency (or similar industry)
  • 3+ years of experience in leading and coaching a team
  • Proficiency in CRM systems and technology tools that support service delivery and client management
  • Excellent written and verbal communication skills
  • Ability to adapt quickly in a fast-paced environment
  • Demonstrated ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
Responsibilities
  • Develop and execute account management strategies
  • Build and maintain strong relationships with key clients
  • Oversee the operational aspects of account management
  • Recruit, train, and mentor account management personnel
  • Lead the account management team, setting clear goals, providing ongoing training, and fostering a culture of excellence and accountability
Desired Qualifications
  • Experience in Home Services Marketing
  • Experience with AI support and technology-led services
  • Experience in SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling