Full-Time

Account Manager

Commercial

Posted on 3/10/2025

Highspot

Highspot

1,001-5,000 employees

AI-powered sales enablement platform

Compensation Overview

$90k - $108kAnnually

Mid

Remote in USA

Remote work is available in the following states: Arizona, Arkansas, California, Connecticut, Florida, Georgia, Idaho, Illinois, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Washington (Seattle), Washington, D.C., Wisconsin.

Category
Customer Success Management
Sales & Account Management
Required Skills
Salesforce
Requirements
  • A proven customer-facing professional with experience servicing Commercial and Enterprise accounts
  • 3+ years of Account Management or Customer Success experience
  • Able to quickly map complex business requirements to product use cases
  • Strong professional presence and able to negotiate effectively
  • Be able to work independently & as part of a team in a fast paced, rapidly changing environment
  • Able to demonstrate a sense of urgency and manage your customer pipeline effectively
  • Able to drive the execution of renewal and expansion discussions and agreements
  • Demonstrate the ability to save and renew at risk customers
  • Salesforce experience strongly preferred
Responsibilities
  • Work as a trusted advisor to your customers and ensure they fully realize the value that the Highspot platform provides to their business
  • Understand and document your customers’ business objectives and work with the customer to hold all parties accountable for progress toward those objectives
  • Work closely with the Services team to ensure the highest level of customer satisfaction
  • Meet regularly with your customers to provide value at every touch point throughout the life of the customer
  • Manage the customer renewal process and work toward expanding the footprint of Highspot at your customer organizations
  • Create and drive revenue across assigned accounts
  • Meet and exceed all quarterly and annual revenue targets
  • Quickly learn new software product(s) and clearly communicate the value proposition
  • Maintain account and opportunity forecasting within our internal SFA system
Desired Qualifications
  • Salesforce experience strongly preferred

Highspot provides a sales enablement platform that helps sales teams improve their productivity and efficiency. Its main product, Highspot Copilot, is an AI-powered digital assistant that delivers the right content to sales representatives at the right time, enhancing their ability to engage and convert potential buyers. The platform supports sales teams by managing sales content, preparing reps for various selling scenarios, and facilitating personalized interactions through digital sales rooms. Highspot also includes features for onboarding and training sales reps, ensuring they are well-prepared for real-world situations. Unlike many competitors, Highspot focuses on driving measurable outcomes such as increased win rates and reduced ramp time for sales reps. The company's goal is to empower sales teams to close deals more effectively and generate higher revenue.

Company Size

1,001-5,000

Company Stage

Series F

Total Funding

$625.1M

Headquarters

Seattle, Washington

Founded

2012

Simplify Jobs

Simplify's Take

What believers are saying

  • Highspot is recognized as a leader in the Forrester Wave report Q3 2024.
  • The partnership with Krisp enhances voice productivity in remote sales environments.
  • Highspot's Meeting Intelligence improves real-world coaching for better sales outcomes.

What critics are saying

  • Highspot faces competition from larger rivals like Salesforce and Oracle.
  • Recent layoffs may impact Highspot's operational efficiency and innovation.
  • Reliance on AI technologies exposes Highspot to data privacy and ethics concerns.

What makes Highspot unique

  • Highspot offers a unified sales enablement platform with AI-driven features.
  • The platform integrates content management, training, and engagement intelligence for sales teams.
  • Highspot Copilot enhances sales productivity with AI-powered digital assistance.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Medical, dental, vision, disability, & life benefits

Group Retirement Savings Plan (RRSP)

Matching employer contributions (DPSP) with immediate vesting

3 Weeks of Paid Vacation

Generous Holiday Schedule

Quarterly Recharge Fridays

Flexible work schedules

Professional development opportunities

Discounted ClassPass membership

Access to coaches & therapists

2 Volunteer days per year

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-1%
Primerli
Sep 16th, 2024
We've Partnered with Highspot!

By combining Primerli's micro-learning content with Highspot's industry-leading platform, we're empowering sales teams to close deals faster and to deliver exceptional customer experiences.

MarTech Cube
Sep 2nd, 2024
Highspot is named a Leader in a new Forrester Research report

Highspot, the only unified sales enablement platform that provides a system of record for go-to-market initiatives, today announced it has been named a Leader by Forrester Research in The Forrester Wave(TM): Revenue Enablement Platforms, Q3 2024 report.

PR Newswire
Aug 27th, 2024
Highspot "Combines an Exceptional User Interface with Top-Notch Customer Support" as a Leader in the Revenue Enablement Platforms 2024 Report by Independent Research Firm

Highspot "combines an exceptional user interface with top-notch customer support" as a Leader in the Revenue Enablement Platforms 2024 report by independent Research firm.

MarTech Cube
Mar 29th, 2024
Sales enablement platform Highspot announced its Spring '24 release

Sales enablement platform Highspot announced its Spring '24 release.

EIN News
Dec 12th, 2023
The Top Sales Enablement Software According to the FeaturedCustomers Winter 2023 Customer Success Report Rankings

Market Leaders - Allego, Bigtincan, Gong, Guru, Highspot, Outreach, Salesloft, Seismic, and Showpad were given the highest "Market Leader" award.