Terranea Resort

Runs an oceanfront resort on the California coast

Massage Therapist - Spa

Massage & BodyworkPosted on Nov 5

Full-timeRancho Palos Verdes, CA, USA$16.90 /hrIn-person

About the Job

Requirements

Must be able to speak, comprehend, read, and write English.
Must have strong customer service skills.
Must have strong written and verbal communication skills.
Must be able to implement and uphold high service standards.
Must be able to interact with associates and resort guests.
Must be able to perform well in stressful, high-pressure situations.
Must be able to stand or walk for long periods of time.
A high school diploma is required.
A certificate of completion from a recognized massage program of at least 500 hours is required.
A State of California Massage License is required.
Must pass the MBLEX or NCBTMB test, per California Massage License requirements.
Must comprehend SPASOFT software.

Responsibilities

Perform spa treatment services according to spa treatment protocols.
Demonstrate a high level of guest service.
Participate in spa treatment and service training programs.
Assist guests with home care programs and products.
Communicate with peers, management, and line and front-of-house employees.
Attend daily communication and service meetings, weekly staff meetings, and monthly department meetings.
Maintain sanitation and HACCP documentation in accordance with California and DH&R health codes.
Listen effectively and seek to understand.
Perform related duties as required.
Perform duties safely, routinely observe safety procedures, and report accidents and injuries in a timely manner.
Maintain the cleanliness of the immediate work area and general property.
Stock and restock treatment rooms with necessary supplies.
Maintain the company image and vision statement.
Make optimal use of financial resources.
Participate in ongoing training and encourage the personal development of associates.
Provide an exceptional guest experience.

Overview

We are seeking an experienced massage therapist (full time) with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience.

Responsibilities

Perform spa treatment services as outlined in spa treatment protocols
Demonstrate a high level of guest service
Participate in all spa treatment and service training programs
Assist guests with home care program and products
Communicate effectively with peers, management, line and front of the house employees
Be courteous to all guests and coworkers
Regularly attend meetings (including): daily communication, service, weekly staff meeting, monthly department meetings
Maintain all sanitation and HACCP documentation in accordance California & DH&R health codes
Practice effective listening (seek to understand)
Perform related duties as required
Perform duties in a safe manner, routinely observing all safety procedures. Report accidents and injuries in a timely manner
Be responsible for the cleanliness of the immediate work area as well as the general property
Stock and restock treatment rooms with necessary supplies

Additional Duties & Responsibilities:

Maintain the company image and vision statement.
Make optimal use of financial resources.
Participate in ongoing training and encourage the personal development of all associates
To provide an exceptional guest experience

Qualifications

Must be able to speak, comprehend, read, and write English
Must have strong customer service skills
Must have strong written and verbal communication skills
Must possess ability to implement and uphold high service standards
Must have ability to interact with all associates and resort guests
Must have ability to perform well in stressful, high-pressure situations
Must be able to stand or walk for long periods of time

Experience, Education, & Licensure:

A high school diploma is required
Certificate of completion from recognized massage program (minimum of 500 hours)
State of California Massage License
Passing of MBLEX or NCBTMB test, per California Massage License Requirements.

Miscellaneous Skills:

Comprehension of SPASOFT software

Compensation:

Base Pay Start Rate: $16.90/Hr.

We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!

Compensation: 16.9 to N/A (USD)

About the Company

Terranea Resort

Runs an oceanfront resort on the California coast

Terranea Resort runs an oceanfront retreat for vacationers, local visitors and private groups on Southern California's Palos Verdes Peninsula. Guests choose between hotel rooms and residential-style stays, including casitas and villas with kitchens and separate living areas for families or longer visits. Restaurants range from casual poolside meals to fine dining, while a spa, golf course and guided outdoor activities let guests build a stay around recreation as well as lodging. The resort earns money from overnight stays and separately booked dining and recreation services. Terranea opened in 2009 and is headquartered in Rancho Palos Verdes, California.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Rancho Palos Verdes, CA
Founded: 2009

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