Senior Commercial Rack Refrigeration Service Technician
No salary listed
Senior
Raleigh, NC, USA
In PersonCandidates must live within approximately 40 miles of Raleigh or relocate within a reasonable commuting distance.
Building TradesHVAC & Building Systems
About the job
Requirements
- Significant hands-on experience servicing supermarket or other large commercial refrigeration rack systems.
- The ability to independently diagnose complex rack, electrical, control, mechanical, and refrigerant-circuit problems.
- EPA Universal Certification.
- Strong knowledge of commercial refrigeration principles, components, and operating sequences.
- Experience using refrigerant gauges, meters, recovery equipment, vacuum pumps, leak-detection equipment, and other standard diagnostic tools.
- The ability to read electrical diagrams, equipment schematics, and technical documentation.
- Strong brazing, piping, compressor replacement, and system start-up skills.
- A valid driver’s license with an acceptable driving record and the ability to meet company insurance requirements.
- The judgment and confidence to make sound decisions independently in the field.
- The flexibility to participate in an on-call rotation.
- The ability to lift and move up to 50–75 pounds, with or without assistance.
- The ability to climb ladders and work on rooftops or elevated surfaces.
- The ability to kneel, squat, bend, crawl, push, pull, stand, and work in confined spaces.
- The ability to work safely in hot, cold, wet, noisy, and slippery environments.
- The ability to safely work around pressurized systems, refrigerants, electrical components, and mechanical equipment.
- The ability to drive for extended periods and travel to customer locations throughout the assigned service area.
Responsibilities
- Independently diagnose, repair, and maintain commercial refrigeration rack systems.
- Respond to supermarket refrigeration emergencies and quickly identify the source of system failures.
- Troubleshoot parallel and distributed racks, compressors, condensers, evaporators, refrigerated cases, valves, piping, electrical components, controls, and refrigerant circuits.
- Diagnose suction, discharge, oil-management, defrost, temperature-control, airflow, and system-capacity issues.
- Work confidently with electronic controls, energy management systems, and rack controllers.
- Locate refrigerant leaks, complete repairs, evacuate systems, and properly charge equipment.
- Replace compressors, motors, contactors, relays, valves, piping, and other major system components.
- Read and interpret wiring diagrams, schematics, blueprints, and manufacturer specifications.
- Complete preventive maintenance and identify developing problems before they become costly emergencies.
- Explain findings and repair recommendations to customers, dispatch, and management.
- Complete service documentation and maintain assigned tools, vehicle, equipment, and inventory.
- Follow EPA regulations and company and customer safety procedures.
- Participate in an on-call rotation and respond to emergency service needs.
- Provide technical guidance to less-experienced technicians when needed.
Desired Qualifications
- Supermarket refrigeration experience.
- Parallel and distributed rack system experience.
- Advanced rack-control and energy-management system knowledge.
- Experience with CO₂, glycol, secondary refrigeration, or other advanced systems.
- Compressor replacement, piping, brazing, evacuation, charging, and system commissioning experience.
- Manufacturer or industry-specific refrigeration training.
- State or local refrigeration, HVAC, electrical, or mechanical licenses.
- Experience leading complex repairs or mentoring other refrigeration technicians.
About the company
Smart Care Equipment Solutions provides repair and ongoing maintenance for commercial kitchen equipment—cookers, coolers, and coffee machines—across restaurants, hospitals, and schools. Their service model relies on a nationwide network of technicians who perform diagnostics, repairs, preventive maintenance, and routine servicing to keep equipment running smoothly; they act as a one-stop shop for mechanical services in foodservice facilities. The company differentiates itself through its large national footprint and a deliberate strategy of acquiring local service providers to boost service density and coverage, turning a fragmented market into a centralized, scalable platform. The goal is to become the dominant national provider for foodservice equipment repair and maintenance by expanding geographic reach and service capabilities.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Beaver Creek, Colorado
Founded
1878
Get referred to Smart Care
See people who can refer or advise you
Simplify's Take
What believers are saying
- Turbo Tech One flat-rate pricing launched September 15, 2026, improving sales predictability.
- First-time fix rates and truck inventory leadership directly reduce restaurant downtime.
- Wind Point-backed acquisitions continue after HiTech of Texas and Mr. C Refrigeration in 2025.
What critics are saying
- PrivSource showed zero announced acquisitions in the last 12 months on September 29, 2026.
- Turbo Tech joins five brands because fragmented systems still required consolidation in September 2026.
- Private-equity roll-up dependence makes integration failure and customer churn an existential collapse risk.
What makes Smart Care unique
- Turbo Tech unified five coffee and speed-oven brands on September 15, 2026.
- Smart Care serves 10,000 equipment types across all 50 states, OEM-agnostic.
- James Mylett hired Veronica Lubatkin and Jenna Susanke in July 2026 for scaling.
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Benefits
- Paid Vacation