Support Associate Flagship - Contemporary SSA

WHO WE ARE:

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description:

YOU WILL BE: • The Sales Support Assistant, is responsible for creating/maintaining merchandise • organization and administrative day-to-day tasks to support operational excellence and an elevated store environment with the goal of improving the associate and client experience. WHAT YOU WILL DO: • Processes, tracks, and follows up on special orders and repair requests; communicate status to client advisors. • Assists with special events / Made to Measure / truck shows; processes and reconciles necessary invoices and client orders. • Responsible for checking in / receiving new merchandise (includes ticketing, backstock organization) per division requirements. • Per guidance and direction of Group/Sales Manager or Assistant Sales Manager, place product and merchandise in the specified area of the dept • Based on changes in business priorities, complete necessary merchandise placements to ensure merchandise standards are followed • Processes damages, reticketing, mark out of stocks and RTVs. • Complete markdowns; signs and moves product once marked. • Demonstrates operational skills by keeping track of daily reports and SPIFF entries, and checking receipts; ensures department and stockroom controls are being executed WHAT YOU WILL BRING: • Prior retail experience preferred • High School Diploma or GED preferred • Strong attention to detail • Ability to shift focus quickly depending on business objectives • Demonstrated ability to work autonomously and ability to have flexibility with competing task • Excellent oral and written communication skills • Proficiency with MS Office Product Suite preferred • Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds • Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation 

• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate 

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [email protected].

Salary Range $19.16 - $23.95*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.