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Spicerhaart

Strategic land and new homes services

Mortgage Administrator

Finance & BankingPosted on Nov 4
Full-timeNottingham, UKIn-person

About the Job

Requirements

  • A generic understanding of mortgages is beneficial but not essential.
  • The role requires handling multiple responsibilities and tasks, speaking with clients, colleagues, solicitors, lenders and potential clients by phone, and handling difficult conversations to move cases forward.
  • The role requires communication skills and identifying client needs to achieve appropriate outcomes for clients and the business.
  • The role requires working toward targets and achieving results.
  • Candidates must have legal entitlement to live and work in the UK and provide evidence of their right to work, proof of address and National Insurance details.

Responsibilities

  • Maintain relationships through regular contact with mortgage advisers, lenders and clients.
  • Ensure clients have a smooth and pleasant experience with the mortgage process.
  • Administer mortgage and protection applications from sign-up and provide outstanding documents to lenders and insurers.
  • Assist mortgage and protection advisers by supplying relevant data to lenders and insurers.
  • Work proactively with all parties involved in the process to ensure policy terms are produced as soon as possible.
  • Use in-house systems to add case notes, input data and change the status of mortgage and protection applications to maximize efficiency for clients.
  • Provide clients with regular updates and feedback throughout the buying process and answer non-advice questions to support their peace of mind and a high-quality service.

Desired Qualifications

  • A generic understanding of mortgages is beneficial but not essential.

About the Company

Spicerhaart

Strategic land and new homes services

Spicerhaart's Land and New Homes division offers strategic advice and marketing services for estate agency brands across England and Wales, working with developers, housing associations, builders, social landlords, receivers, and banks. It provides up-to-date industry data, local market intelligence, and a full marketing strategy through its regional branches to help plan, position, and promote new homes projects. It stands apart as one of the UK's largest independent property services providers with nationwide coverage and a specialization in land, new homes, and related financial clients, combining market insight with wide marketing execution. Its goal is to help clients grow their new homes projects and strengthen property services across the country.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Colchester, United Kingdom
Founded
1989

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