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VCU Health

Academic medical center delivering patient care

Administrative Staff Specialist-Ophthalmology

Administrative SupportConfirmed live in the last 24 hours
Full-timeRichmond, VA, USA$23.18 - $35.92In-person

About the Job

Requirements

  • A minimum of four years of previous secretarial or administrative work experience in an office setting.
  • Previous experience with Microsoft Office applications and email or calendaring.
  • A high school diploma or equivalent.
  • Ability to work in a fast-paced environment, proactively resolve problems with minimal supervision, and handle multiple priorities.
  • Ability to adapt to frequent change.
  • Physical ability to lift less than 20 pounds and 20–50 pounds, and to stand for prolonged periods.
  • Strong recall, reasoning, problem-solving, hearing, clear speaking, reading, and logical-thinking abilities.

Responsibilities

  • Serve as the first point of contact for Ophthalmology Administration and ensure individuals have access to services during normal operating hours.
  • Support the Chair, Administrator, and Associate Administrator by carrying out administrative assignments professionally, promptly, and confidentially.
  • Assist with budget planning, monitor expenditures, process accounts receivable, and resolve vendor discrepancies.
  • Maintain personnel files in accordance with JCAHO expectations.
  • Order supplies and equipment and report hazards to the appropriate department.
  • Schedule appointments, register patients, resolve patient disputes, and answer telephone calls.
  • Verify insurance, obtain referrals and authorizations, and stay current on insurance policies and changes.
  • Stay current on Hospital and Human Resources policies as they are implemented.
  • Arrange for the repair and maintenance of office equipment.
  • Monitor staff attendance and time, and assist staff as needed.
  • Facilitate and coordinate the department’s day-to-day administrative activities.
  • Coordinate administrative services through effective interactions with the health care team and other support staff to support the department’s fiscal and time-management objectives.
  • Coordinate recruitment activities and schedule interviews with applicants.
  • Perform daily activities with minimal supervision.
  • Provide orientation for new faculty members.
  • Manage multiple physician calendars and appointments.
  • Coordinate business travel arrangements for new recruits and current departmental faculty members.
  • Work a schedule that may change based on department needs.

Desired Qualifications

  • Five years of previous secretarial or administrative work experience in an office setting.
  • Previous experience in an academic health care setting.
  • An associate degree in Business, Accounting, or a related field from an accredited program.

About the Company

VCU Health

Academic medical center delivering patient care

VCU Health is an academic medical center with over 12,500 employees affiliated with Virginia Commonwealth University. It provides patient care, education, research, and medical training, combining clinical services with teaching and discovery. Care is delivered through a hospital and affiliated facilities by clinicians, researchers, and trainees. The goal is to improve patient outcomes and community health by delivering high-quality care while advancing medical knowledge and training the next generation of health professionals.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Richmond, VA
Founded
1838

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