Western Missouri Medical Center

Non-profit acute care hospital and clinics

Clinic Patient Access Representative

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeWarrensburg, MO, USA$15 - $18.94 /hrIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Typing skills of 45 or more words per minute are required.
Previous clerical experience is required.
The candidate must be self-motivated and able to work within the hospital or clinic's established policies, procedures, and practices.
The candidate must be able to sit and stand intermittently for 8 to 10 hours a day.
The candidate must be able to use standard office equipment, including a telephone and computer keyboard.
The candidate must continuously work under pressure while maintaining near-100% accuracy and meeting inflexible deadlines.
The candidate must continuously use manual and bimanual dexterity, near vision, speech, and hearing.
The candidate must frequently stand, walk, and sit, and use eye-hand coordination and color definition.
The candidate must occasionally reach above shoulder level and regularly lift or carry up to 40 pounds.
The candidate must occasionally walk on uneven surfaces.

Responsibilities

Register and schedule patients and obtain treatment authorizations.
Manage patient charts and information, prepare charts and medical records for patient care, and transcribe orders into the computer system.
Perform order entry for laboratory and diagnostic imaging tests and order unit supplies.
Manage phone inquiries and call patients before scheduled treatments or visits.
Attend departmental meetings and hospital forums.
Participate in department projects to support continuous improvement.
Assist coworkers as needed or requested.
Complete mandatory department and hospital education.
Maintain regular and predictable attendance.
Perform other essential duties as assigned.

Desired Qualifications

Demonstrate flexibility and organization.
Provide strong customer service.

Description

PURPOSE STATEMENT

The Patient Access Representative main function is to register and schedule patients, obtain authorizations for treatment, manage the charts and patient information, prepare patient charts, manage the phone inquiries, perform order entry for lab and Diagnostic Image testing, and ordering unit supplies. The Patient Access Representative must be a patient advocate. Excellent communication skills are essential.

ESSENTIAL FUNCTIONS

Demonstrate the ability to be flexible and organized.
Prepare medical records for patient care.
Transcribe orders into the computer system.
Routinely attend departmental meetings and hospital forums.
Routinely participate in department projects to continuously improve.
Assist co-workers as needed/requested.
Completion of mandatory department and hospital education.
Perform insurance authorizations.
Register and schedules patients and their PHI accurately.
Order supplies for the unit.
Manage the phone contacts as well as calls patients before their scheduled treatment/visit.
Maintain regular and predictable attendance.
Perform other essential duties as assigned.

Requirements

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

High school diploma or equivalent.
Typing skills of 45+ WPM
Previous clerical experience.
Great customer service skills.
Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.

PHYSICAL/MENTAL REQUIREMENTS

Must be able to sit and stand, intermittent 8 to 10 hours a day.
Must be able to use standard office equipment, including the telephone and computer keyboard.
Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.
Occasionally walks on uneven surfaces.

About the Company

Western Missouri Medical Center

Non-profit acute care hospital and clinics

Western Missouri Medical Center is a non-profit acute-care hospital serving Johnson County and surrounding communities. It offers emergency services, primary and family medicine, obstetrics, orthopedics, general and specialty surgery, diagnostic imaging, a cancer center, a birth center, and express care, supported by a Level III Stroke Center and Level III Trauma Center. The hospital funds its work through patient revenue and support from the WMMC Foundation, reinvesting in facilities and technology to expand local care. Its goal is to provide high-quality, locally accessible medical services so people can get treatment close to home and avoid unnecessary travel.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Warrensburg, MO
Founded: 1963

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