At Carbone located at Aria Resort & Casino, the primary responsibility of the Host Person is to warmly welcome guests with courtesy, professionalism, and timeliness. This role ensures the outlet remains clean, organized, and fully stocked at all times. Additionally, the Host Person supports the Food Servers, Bus Persons, and Food Runners by facilitating guest interactions and managing table information, creating a seamless and exceptional dining experience.

THE STARTING RATE: $16.8295

THE DAY-TO-DAY:

• Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management

• Maintain knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant

• Greet guests promptly as they enter the restaurant

• Answer phones, keep accurate count of reservations and handle reservation book

• Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition

• Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service

• Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them

• Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice-loop at end of shift

THE IDEAL CANDIDATE:

• At least one year of experience working in fine dining or luxury setting

• Knowledge of SevenRooms or Open Table or similar reservation platforms

• Demonstrates excellent phone etiquette, coupled with exceptional customer service and interpersonal skills to communicate effectively with all business contacts

• Ability to work varied shifts, to include weekends and holidays

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community