IHG

Global hotel company

Accounting Clerk

BookkeepingConfirmed live in the last 24 hours

Full-timeUnited States$12 /hr

About the Job

Requirements

A high school diploma in Accounting or Business is required.
At least two years of previous accounting experience is required.
Fluency in English across speaking, listening, reading, and writing is required.
Mathematical skills in basic math, budgeting, profit and loss concepts, percentages, and variances are required.
Problem-solving and reasoning abilities are required.
Ability to devise, prepare, and maintain spreadsheets using various software systems is required.
Knowledge of computerized financial reporting systems and programs is required.
Proficiency in Microsoft programs, especially Microsoft Outlook and Microsoft Excel, is required.
Proficiency with property management systems and point-of-sale systems and software is required.
Ability to balance budgets and understand how different money habits affect overall financial performance is required.
Ability to analyze and organize financial data and present it clearly and professionally is required.
A high standard of ethics, including identifying theft and budget loopholes, is required.
Ability to assist with coordinating accounts receivable by communicating with and assisting travel agency clients is required.
Must be able to work on Guam without restrictions; eligible groups listed are U.S. citizens, U.S. permanent residents, and residents of the Federated States of Micronesia.
Availability to work nights, weekends, and/or holidays may be required.

Responsibilities

Ensure all hotel revenue is accurately recorded and discrepancies are reported promptly.
Produce the daily revenue report and reconcile daily revenues against cash banked and accounts receivable movements.
Ensure revenues are recorded and reported daily and that income-process controls are in place.
Communicate with and coach duty managers, supervisors, front office cashiers, and finance team members to ensure finance policies and procedures are followed.
Interact professionally and positively with hotel departments and staff to foster rapport, team spirit, and effective communication.
Cover other finance team members' duties when they are unavailable.
Reconcile daily revenues between the property management system and integrated systems, including room sales, food and beverage sales, telephone sales, laundry sales, and other departmental sales.
Prepare the daily morning revenue report, verify its accuracy, and distribute it promptly.
Verify that complimentary and house-use rooms have adequate approval-form explanations and that zero-rate rooms are justified as contracted rates rather than miscoded complimentary rooms.
Review no-show reports and verify revenue is posted correctly.
Review room-rate variance reports and check explanations from the night manager.
Verify room-status discrepancy reports are completed, signed by Housekeeping and Front Office, and include explanations.
Ensure the night manager reviews out-of-service and out-of-order room reports daily.
Finalize the food-cover report for food and beverage control and the Finance Department.
Verify breakfast-allocation packages are allocated correctly.
Key revenue journals and distribute them to outlet managers and management.
Control food and beverage sales by ensuring guest checks are recorded promptly, spot-checking outlet checks, obtaining approvals for voided, corrected, and unsettled checks, monitoring buffet cash-settled checks, ensuring banquet controls are followed, reconciling outlet sales to total charges, and preparing reports of meals charged by employees for personal consumption, customer entertainment, or employee relations.
Ensure rebates and negative postings have supporting documentation and comply with the Hotel Accounting Manual; summarize rebates, negative postings, and paid-outs for daily review by the Director of Finance and Business Support and the General Manager.
Control coupon, certificate, and voucher programs and maintain safeguards.
Ensure invoiced and earned revenue is captured and recorded in the property management system or accounting system daily or according to the relevant revenue cycle, and verify other revenue postings against their sources.
Perform and document reconciliations between the property management system and General Ledger at least monthly; perform them daily and at month-end for DRS Hotels.
Audit General Cashier bank-in slips against the daily General Cashier summary.
Audit and reconcile advance payments and verify that payments have been applied.
Work with the General Cashier to check float totals regularly and maintain control over outlet registers.
Reconcile guest, city, and advance-deposit ledgers with the property management system trial balance daily and monthly and resolve discrepancies promptly.
Provide input for month-end journals, including revenue adjustments.
Verify occupancy-tax output is captured correctly and support occupancy-tax filing.
Prepare discount, tips, and rounding-adjustment reports after month-end.
Perform special projects assigned by management.
Conduct monthly audits of room-status discrepancy reports, open food and beverage outlet checks, and point-of-sale prices against source documents such as menus and laundry lists.
Build and maintain positive relationships with internal customers and guests, and take action to address their needs.
Implement the Control Self-Assessment and achieve a 100% score in the Revenue and Income Audit category.
Follow occupational health and safety policies and procedures, safety legislation, and duty-of-care requirements; use equipment safely.
Know property safety, first aid, fire, and emergency procedures; initiate action to correct hazards and notify supervisors of potential dangers.
Log security incidents and accidents according to hotel requirements.
Ensure compliance with IHG policies, procedures, and statutory requirements.
Maintain accounting controls by preparing and recommending policies and procedures to improve accounts-department workflows.
Coordinate and administer the Control Self-Assessment audit.
Report directly to and communicate with the accountant on accounting and financial-control matters.
Perform other duties as required.

Desired Qualifications

A bachelor's degree in Accounting or Business is highly preferred.

Job Status and Requirements:

This is local hire, Non-Exempt Hourly position with wage of $12.00 per hour.
Must be able to work on Guam, USA without restrictions:
1. US Citizens
2. US Permanent Residents
3. Residents of Federated States of Micronesia (FSM)
This is entry level hourly position, not eligible for:
1. Relocation Package
2. to be US Work Visa Sponsor
Education - High School diploma in Accounting or Business is required. Bachelor’s Degree in Accounting or Business is highly preferred.
Service years - At least 2 years of previous accounting experience.
Language - Fluent in English (speaking, listening, reading and writing)
Knowledge and skills

Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Problem solving and reasoning abilities are used often.
Must be able to devise, prepare and maintain spreadsheets using various software systems, and must have knowledge of computerized financial reporting systems and programs.
May be required to work nights, weekends, and/or holiday
Communication skills are utilized a significant amount of time when interacting with colleagues and managers.
Proficiency in MS programs especially with MS Outlook and MS Excel.
Proficiency with property management systems and point-of-sale systems and software.
Familiar with balancing budgets and understanding how different money habits affect overall financial performance.
Ability to analyze financial data, organize it, and present it in a clear and professional manner.
Demonstrate a high send of ethics that may include reporting employees who are stealing from the Resort and identifying loopholes in the budget that can be exploited.
Assist in coordinating accounts receivable by communicating with and assisting travel agency clients.

What’s the job?

Under the direct supervision of the Director of Finance, and within the limits of Crowne Plaza Resort Guam policies and procedures, responsible for ensuring all revenues generated in the hotel are recorded accurately and discrepancies reported on a timely basis. The Income Auditor produces the daily revenue report and reconciles all revenues against cash banked and accounts receivable movements for each day. The Income Auditor also ensures that all revenues are recorded and reported on a daily basis and all control procedures are in place relating to the income process.

Your-day-to-day

People

Communicate and coach the Duty Managers/ Supervisors / Front Office Cashiers / Finance team members to ensure Finance policies and procedures are adhered to.
Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective 2-way communication.
Work better together with the other Finance team member, taking over the duties when he/she is not available.

Financial

Reconcile revenues on a daily basis, between PMS and other integrated systems
- Room sales, to the room’s revenue report
- Food & Beverage sales, to the outlet sales POS summaries
- Telephone sales, to telephone report
- Laundry sales to the laundry summary
- Other department sales (including manual ones) to relevant sales summaries
Preparation of daily revenue report (morning revenue report) and ensure all numbers are accurate and reports are sent out on a timely manner.
To ensure all complimentary or house use rooms have an adequate explanation / justification on the approval form. To ensure full reasoning is provided for zero rates room to ensure that they are contracted zero rates and not miscoded complimentary rooms.
To ensure no show report is reviewed and revenue are posted correctly
To ensure rooms rate variance report are reviewed and properly checked with explanations from Night Manager.
To verify that a room status discrepancy report has been completed and signed by both Housekeeping and Front Office with explanations noted.
To ensure that the “Out-of-Service/Out-of-Order” rooms report is being reviewed by Night Manager on a daily basis.
Finalizes food cover report for food and beverage control and the Finance Department.
To ensure breakfast allocation packages are allocated correctly.
Keys revenue journal and distributes to Outlet Mangers and management
Controls all food and beverage sales by:
- Correct recording of guest checks on a timely basis
- Performs spot checks on outlet checks used
- Having all voided checks, corrections and unsettled checks approved by the Restaurant Supervisor or Manager and report submitted to Finance Leader for review on a timely manner
- Monitors the buffet controls, especially over cash settled checks to prevent reuse ensuring all revenue is recorded
- Ensure banquet controls are being adhered to
- Reconciles total outlet sales to total charges
- Ensure the preparation of report generated using the POS or PMS system on the meals charged by employees for personal consumption, customer entertainment or employee relations.
Ensures all rebates and negative postings are supported by documentation detailing the charges. All rebate credits must be in accordance with Hotel Accounting Manual. The rebates, negative postings and paid outs must be summarized and sent to the Director of Finance & Business Support and General Manager for review daily
Ensures that programs involving coupons, certificates, and vouchers are adequately controlled and safeguards are in place
To ensure all revenue invoiced and earned captured and recorded in the PMS or accounting system on a daily basis or the cycle related to the revenue. To ensure all other revenue posting is accurate & tie to the revenue source.
To ensure a reconciliation is performed and documented on at least a monthly basis to ensure accuracy when posting revenue from the PMS to the General Ledger. DRS Hotels: required to perform the reconciliation on a Daily basis and at month end.
Audit General Cashier bank in slips with daily collection of the General Cashiers Summary
Audits and reconciles advance payments and ensures payments have been applied
Works with General Cashier to check all float totals regularly and keeps control on registers in outlets
To ensure the guest, city and advance deposit ledgers are reconciled with the PMS trial balance daily & monthly and all discrepancies resolved promptly.
Provide input for month end journals, i.e revenue adjustments
To ensure Occupancy tax output are captured correctly and provide support for filing of Occupancy Tax
To prepare discount, tips and rounding adjustment reports after month end
Performs various special projects as requested and assigned by management
To perform monthly audit on:
- Room status discrepancy report
- Open checks on F&B outlets
- POS Prices with source such as Menus & Laundry List

Guest Experience

Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
Take action to address these needs in order to exceed their expectations

Responsible Business

Strict implementation of the Control Self-Assessment (CSA) and achieve 100% score in CSA Audit of Revenue and Income Audit category
Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
Initiate action to correct a hazardous situation and notify supervisors of potential dangers
Log security incidents and accidents in accordance with hotel requirements

Accountability

Ensure compliance to the IHG policies, procedures and statutory requirement
Maintain accounting controls by preparing and recommending policies and procedures to improve the work flows in accounts department
Coordinate and administrate in Control Self-Assessment audit
Reports directly to and communicates with the accountant on all matters pertaining to accounting and financial controls.
Performs other duties as required

What we offer

In return we'll provide you a competitive financial and benefits package which may include Health (medical, dental & vision) insurance, a 401k plan with company match, Paid Time Off and Employee Discount. A chance to become part of the global IHG family - opening a door to endless career opportunities. We’re passionate about growing our talent. We’ll provide the training & development you need to succeed & progress into your next role.

Join us and you’ll become part of the global IHG family – Our colleagues share some winning characteristics: we work better together, we trust and support each other, we aim higher by looking for better ways to do things, we do the right thing, and we welcome different perspectives.

IHG is an equal opportunity employer: Minorities/ Females/ Disabled/ Veterans

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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