Inactive

Sun King

Off-grid solar home systems provider

Failure Analysis Engineer

Hardware Validation & TestingPosted on Apr 1

Full-timeArusha, TanzaniaNo salary listedHybrid

About the Job

Requirements

A Bachelor's degree or higher in Electrical/Electronic Engineering or a related field.
Practical experience in electronic hardware troubleshooting and component-level diagnostics.
Familiarity with electronic diagnostic tools, including multimeters, oscilloscopes, soldering stations, and firmware interfaces.
Working knowledge of embedded systems, analog and digital circuits, and power electronics.
Experience working with data, such as Excel, to identify patterns and track performance trends.
Strong attention to detail and a structured approach to solving problems.
Clear and effective written and verbal communication skills.
Ability to work independently and collaboratively across teams.

Responsibilities

Review component- and circuit-level issues using tools such as multimeters and oscilloscopes.
Troubleshoot and diagnose faults in PCBs, boost/buck converters, inverters, and embedded electronic systems.
Identify underlying causes of inverter and solar system issues and contribute to improving product reliability.
Maintain clear and well-structured troubleshooting records and failure databases.
Identify potential quality concerns and contribute to corrective and preventive actions with local and global teams.
Conduct field visits to assess customer-reported issues, review faulty units, and provide timely feedback.
Work closely with the aftersales team to improve troubleshooting approaches and repair efficiency.
Contribute to technical training sessions to strengthen diagnostic and repair capabilities.

Desired Qualifications

Exposure to quality assurance practices, root cause techniques such as 5 Whys and Fishbone, and reliability testing is an added advantage.

Job Location: Arusha, Tanzania

About the Role

Sun King is looking for a Failure Analysis Engineer - Electronics to join our team. In this role, you will review electronic and inverter system issues, identify underlying causes, and communicate clear insights that help improve product reliability and customer experience.

You will work closely with cross-functional teams to strengthen product performance and ensure our solutions continue to meet customer needs.

Review component- and circuit-level issues using tools such as multimeters and oscilloscopes.
Troubleshoot and diagnose faults in PCBs, boost/buck converters, inverters, and embedded electronic systems.
Identify underlying causes of inverter and solar system issues and contribute to improving product reliability.
Maintain clear and well-structured troubleshooting records and failure databases.
Identify potential quality concerns and contribute to corrective and preventive actions with local and global teams.
Conduct field visits to assess customer-reported issues, review faulty units, and provide timely feedback.
Work closely with the aftersales team to improve troubleshooting approaches and repair efficiency.
Contribute to technical training sessions to strengthen diagnostic and repair capabilities.

A Bachelor’s degree (or higher) in Electrical/Electronic Engineering or a related field.
Practical experience in electronic hardware troubleshooting and component-level diagnostics.
Familiarity with electronic diagnostic tools (e.g., multimeters, oscilloscopes, soldering stations, firmware interfaces).
Working knowledge of embedded systems, analog/digital circuits, and power electronics.
Experience working with data (e.g., Excel) to identify patterns and track performance trends.
Strong attention to detail and a structured approach to solving problems.
Clear and effective communication skills, both written and verbal.
Ability to work both on your own and with others across teams.
Exposure to quality assurance practices, root cause techniques (e.g., 5 Whys, Fishbone), and reliability testing is an added advantage.

About the Company

Sun King

Off-grid solar home systems provider

Sun King designs, manufactures, distributes, and finances solar home energy products for off-grid communities in Africa and Asia. Its range includes solar lanterns and solar home systems with inverters and storage that can power lights, radios, phones, and household appliances, all financed through a pay-as-you-go model with small mobile money installments after a low upfront payment. The company differentiates itself with an end-to-end approach—handling product design, manufacturing, distribution, and financing—supported by a large field-agent network and strategic acquisitions like PayGo Energy to expand into clean cooking. Its goal is to increase energy access by helping households leapfrog kerosene and unreliable grids, aiming to reach millions of homes and businesses, including over 2 million in Ethiopia by 2030.

Company size: 1,001-5,000
Company stage: Debt Financing
Total funding: $864.9M
Headquarters: Chicago, IL
Founded: 2008

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