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Windstar Cruises

Operates small-ship luxury cruises worldwide

Maintenance Manager

Building & Property MaintenanceUpdated on Nov 10
Full-timeGrand Canyon Village, AZ, USA

About the Job

Requirements

  • At least five years of supervisory or foreman experience in building construction, construction maintenance, or a maintenance engineering operation.
  • Journeyman certification in one of the following trades: electrician, plumber, carpenter, boiler technician, or refrigeration/HVAC.
  • Experience with Word, Excel, Outlook, and various engineering software programs.
  • Ability to read and understand blueprint and schematic drawings.
  • Familiarity with the International Building Codes and Uniform Building Codes.
  • Thorough knowledge of the main crafts trades, including electrical, plumbing, carpentry, painting, boiler technology, and refrigeration/HVAC.
  • Experience writing staff schedules for a seven-day-a-week operation.
  • Physical ability and agility to ascend and descend ladders and scaffolding, enter confined spaces, and tour construction areas.
  • Must possess or obtain a valid Arizona driver’s license within 90 days of the start date and comply with the Xanterra South Rim Company Vehicle Policy.
  • Must be able to stand, walk, sit, handle, and reach frequently; and reach, climb, crawl, squat/kneel, bend, lift/carry up to 50 pounds, and push/pull up to 40 pounds occasionally.

Responsibilities

  • Manage facilities crafts trades personnel in the day-to-day operations of the Engineering maintenance program.
  • Ensure work orders are assigned and completed promptly and that work order paperwork is completed properly.
  • Prioritize work orders involving revenue rooms to minimize Not For Sale time and guest inconvenience; follow up continually to ensure completion and quality standards.
  • Ensure National Park Service Concessions “A” violations and Safety “Life Safety” discrepancies are completed within the assigned abatement period.
  • Coordinate with Risk Management on assignment, follow-up, and completion of identified life safety work orders.
  • Provide technical assistance to crafts personnel as necessary.
  • Schedule crafts personnel according to the labor budget and ensure weekend coverage.
  • Interview and select facilities crafts personnel from applications provided by Human Resources.
  • Approve promotions of craft personnel to higher grades.
  • Complete annual reviews for assigned personnel and submit them to the Assistant Director of Engineering - FM for approval.
  • Communicate work order status to department directors upon request.
  • Work with Risk Management and the Engineering Trainer to provide risk management and safety training programs for staff.
  • Work with the Director of Sustainability and Engineering Trainer to provide sustainability training programs for staff.
  • Communicate with the Parts Clerk about parts availability, inventory, and ordering.
  • Ensure assigned vehicles receive preventive maintenance and scheduled services.
  • Ensure Preventative Maintenance Schedules are followed for designated equipment.
  • Ensure self and staff follow Company, National Park Service, and statutory/regulatory policies and procedures regarding worker safety, risk management, environmental policies, hazardous materials, hazard communication, confined spaces, lockout-tagout, and vehicle operation.
  • Follow prescribed Company environmental policies and procedures.
  • Coordinate with the Trainer to ensure staff training needs are met in a timely manner.
  • Act as Manager on Duty when assigned.
  • Assume responsibility for the Engineering department when assigned.
  • Perform other duties as assigned.

About the Company

Windstar Cruises

Operates small-ship luxury cruises worldwide

Windstar Cruises operates a small-ship cruise line that runs six sailing and all-suite yachts, carrying under 350 guests each. It visits about 260 ports across more than 60 countries, with itineraries that emphasize immersive, authentic experiences and port-intensive days. Onboard and ashore, guests enjoy a high level of service and a notable culinary program, highlighted by the title of Official Cruise Line of the James Beard Foundation. The ships focus on intimate, boutique-style cruising rather than large-ship experiences, and the company emphasizes sustainable hospitality as part of its parent group, Xanterra Parks & Resorts. The goal is to offer travelers distinctive, authentic itineraries with personalized service and a softer footprint compared with larger cruise lines.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Seattle, WA
Founded
1986

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