Gerber Collision & Glass

GM-standard collision repair services with Chevrolet

Customer Service Representative

Customer SupportConfirmed live in the last 24 hours

Full-timeGreenville, NC, USANo salary listedIn-person

About the Job

Requirements

At least 1 year of customer service and administrative experience, with the posting indicating 1–3+ years.
Ability to work successfully in a fast-paced environment.
Ability to work as part of a team.
Above-average computer skills.

Responsibilities

Provide an excellent customer experience through all phases of the process.
Communicate and coordinate repair appointments, rental cars, deductible payments, and related matters.
Facilitate the administrative aspects of the repair process.

Job Description

WOW every customer through all phases of the process
Communicate and coordinate repair appointments, rental cars, deductibles payment, etc
Facilitate the administrative aspect of the repair process

Qualifications

1-3+ years of customer service and administrative experience
Ability to keep up and succeed in a fast paced working environment
Positive attitude and ability to work as part of a team
Above average computer skills

Additional Information

Stable upwardly mobile employment with a growing company
Winning culture and excellent work environment
Comprehensive benefits including medical, 401(K), paid time off, and a lot more
Senior leadership with integrity who's eager to do new big things
Great earning potential
Forward thinking company who is up to date with equipment and technology

We are a high performance company, looking for a high performance Customer Service Representative. If you're hard working and quality minded, this is a great opportunity for you.

About the Company

Gerber Collision & Glass

GM-standard collision repair services with Chevrolet

Gerber Collision & Glass provides automotive repair and collision repair services, including towing and rental car support, working with insurance companies. Their technicians are certified and trained to GM Collision Repair Network standards and especially excel at Chevrolet repairs, using GM equipment and high-quality paint. Repairs follow a process from damage assessment to final quality checks, with a lifetime warranty on structural work to ensure customer satisfaction. The company differentiates itself by adhering to GM/ Chevrolet-specific standards, offering direct insurance partnerships, and backing structural repairs with a lifetime warranty. Its goal is to restore vehicles to their pre-accident condition while delivering clear, reliable service and making customers whole through thorough repairs and satisfaction guarantees.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Montgomery, AL
Founded: 1989

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