Retail Sales Associate - Automotive DIY
About the job
- Candidates must be comfortable engaging with customers and solving problems.
- Candidates must have basic computer skills and the ability to learn the point-of-sale system.
- Candidates must be able to lift up to 50 pounds and retrieve items from shelves.
- Candidates must be able to spend most of the shift standing or walking.
- Candidates must complete a brief Culture Index assessment as part of the hiring process.
- Candidates are subject to pre-employment background screening, drug screening, and E-Verify.
- Talk with customers about their automotive projects.
- Recommend tools, supplies, and solutions to help customers succeed.
- Provide an in-store customer experience from greeting through checkout.
- Demonstrate or explain Eastwood products when appropriate.
- Receive and stock inventory.
- Keep the store organized, clean, and well stocked.
- Work collaboratively with the retail team.
- Retail or customer service experience is preferred.
- Automotive restoration or repair experience is a plus, including MIG/TIG welding, fabrication, bodywork, or use of Eastwood products.
About the company
Eastwood sells tools and supplies for DIY automotive repair, restoration, and modification for cars, trucks, and motorcycles. Its products include specialized hand tools, coatings, and equipment that let customers repair body panels, restore finishes, and upgrade components, often with guidance tailored to automotive projects. The company differentiates itself with a long history (since 1978) focused on hobbyists and professional restorers and a product lineup centered on hands-on automotive work rather than general hardware. Its goal is to help customers complete automotive projects reliably by providing practical tools and project-focused guidance.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Pottstown, Pennsylvania
Founded
1978
Get referred to The Eastwood Company
See people who can refer or advise you
Simplify's Take
What believers are saying
- Eastwood launched new 2K AeroSpray paints and RapidForm tools in 2026.
- The June 2026 forums create recurring traffic and lower customer-acquisition costs.
- Summer Classic 2026 and Eastwood University deepen brand loyalty among hands-on builders.
What critics are saying
- Trustpilot and Indeed signal customer-service and management pain, hurting retention and referrals.
- Eastwood depends on hobbyist demand; weak project cycles quickly cut discretionary purchases.
- Community forums invite public complaints, amplifying product defects and support failures instantly.
What makes The Eastwood Company unique
- Eastwood owns a niche DIY automotive ecosystem: tools, supplies, content, and forums.
- Eastwood Garage forums launched June 30, 2026, tightening community engagement around restorers.
- Pottstown headquarters and Summer Classic car show anchor a loyal enthusiast brand.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Paid Vacation
- Employee Discounts