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Bupa

Multinational health insurer and care provider

Group Head of Third Party Risk Management - Frameworks & Engagement

Regulatory Compliance & EthicsConfirmed live in the last 24 hours
Full-timeLondon, UK

About the Job

Requirements

  • Deep expertise in Third-Party Risk Management developed within complex global organisations, ideally with federated operating models, and a strong understanding of Operational Risk, Operational Resilience, and TPRM’s role in protecting an organisation and its customers.
  • Strong experience developing and evolving TPRM frameworks, technical understanding of effective practice, and understanding of global regulatory requirements and their translation into proportionate risk management.
  • Credible and engaging leadership, communication, stakeholder management, and influencing skills to build trusted relationships, constructively challenge, and create alignment with senior stakeholders across businesses and functions.
  • A global mindset and ability to work across cultures and geographies and adapt to different markets, operating environments, and levels of TPRM maturity.
  • An analytical and forward-looking approach, curiosity to interpret complex business requirements and data, and objective, creative, and lateral thinking in addressing challenges and decisions.
  • Sound judgement, resilience, attention to detail, tenacity in working through complex issues, discretion in handling sensitive matters, and ability to maintain quality in a dynamic, fast-paced environment.

Responsibilities

  • Lead management, implementation, and ongoing development of Bupa’s Group-wide TPRM frameworks, ensuring evolving regulatory requirements are reflected in the approach and documentation.
  • Own the design of key controls and KRIs and provide meaningful reporting and insight to management committees.
  • Oversee Market Unit adherence to Group frameworks to support a consistent and robust approach to third-party risk across Bupa.
  • Define and lead the strategic direction for TPRM across Bupa, translating Group expectations into approaches that work across different businesses.
  • Work with Market Units to support implementation and continued development of their TPRM operating models and strategies.
  • Lead senior TPRM stakeholder committees and provide clear, insightful reporting and briefings to Board committees.
  • Maintain oversight of TPRM capabilities across Market Units, ensuring processes are robust and aligned with leading industry standards.
  • Track actions and findings arising from reviews, ensuring they are documented and completed in a timely way.
  • Build trusted relationships with Heads of TPRM and wider teams across Bupa, embedding third-party risk requirements in business practices and supporting the maturity of capabilities.
  • Develop relationships with TPRM leaders across the industry and peer organisations, using external insight to assess maturity and ensure Bupa’s approach remains appropriate and proportionate.
  • Provide guidance to Market Units on implementing TPRM and support training and communications across the organisation.
  • Lead development and implementation of TPRM management information and reporting, interpreting metrics and third-party risk data for different senior audiences.
  • Manage TPRM reporting in line with Bupa’s risk appetite, working across Market Units to bring together accurate and timely data.
  • Lead data governance activity across the business to strengthen the quality and consistency of information provided to management.
  • Develop TPRM tooling capability, including management dashboards that provide visibility of third-party risks.
  • Ensure processes, risks, recommendations, and supporting documentation meet Bupa’s policies and relevant regulatory requirements.

Desired Qualifications

  • Understanding of Bupa, its products, and the markets in which it operates.

About the Company

Bupa

Multinational health insurer and care provider

Bupa provides health insurance and direct healthcare services, including dental, optical, and aged care, to individuals, companies, and care facilities around the world. Premiums and service fees fund coverage for treatments, clinics, and care homes, with corporate wellness programs supporting employees. Unlike many competitors, Bupa operates as a provident association with no shareholders and reinvests profits into expanding services, delivering an integrated suite of health and care under one global brand across 190 countries. Its goal is to improve health and wellbeing by making quality care and support available at scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$924M
Headquarters
London, United Kingdom
Founded
1974

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