TomTom

Maps APIs and SDKs for developers

IT Support Intern

IT Service Desk & End User SupportPosted on Nov 10

Internship · Spring 2027United StatesNo salary listed

About the Job

Requirements

Must be located in Detroit, USA.
Must be enrolled in university or have a student permit to work.
Must be eligible to start an internship of up to 20 hours per week for six months beginning in April 2027.
Must be fluent in English.
Must have troubleshooting skills.

Responsibilities

Install and prepare computers and software for new employees.
Support TomTom employees with daily hardware and software issues.
Perform user account management using Active Directory.
Assist internal customers in person, by email, by phone, and through the call-tracking system.
Coordinate with Support Engineers across regions as part of the global team strategy.

Desired Qualifications

Eagerness to learn.
Good communication skills and an enjoyment of teamwork.

What you'll do:

You will install and prepare the computers and software for our new employees and help us provide them with the best experience possible;
You will also support TomTom employees in daily issues regarding their hardware or software;
You will be doing some user account management (Active Directory);
You will also help our internal customers via face-to-face, mail, phone, and call tracking system;
You will align with other Support Engineers throughout the different regions within the global team to take part in our global strategy.

What you'll need:

You are located in Detroit, USA;

You are enrolled in university or have student permit to work - we do not sponsor for this role;

You are eligible to start an internship of a maximum of 20h/week for 6 months starting April 2027;

You are fluent in English;

You have troubleshooting skills and eager to learn;

You have good communication skills and enjoy teamwork.

About the Company

TomTom

Maps APIs and SDKs for developers

TomTom provides location technology through Maps APIs and SDKs that developers use to add mapping and location features to their apps. These tools let apps display maps, search places, plan routes, show traffic, and set geofencing, all via cloud APIs and software development kits that developers integrate into their software. The product works by offering a subscription-based access to these APIs and SDKs, with developers sending requests (like map tiles, routes, or traffic data) and TomTom returning the needed data and visuals for the app. TomTom differentiates itself with easy integration, thorough documentation, and strong developer support, plus a focus on privacy such as ad-free services and user data protection, alongside global map coverage in many countries. The company’s goal is to help businesses and developers build location-powered applications that work reliably for users around the world, with scalable tools for routing, navigation, and location services.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Amsterdam, Netherlands
Founded: 1991

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